NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
49 reportsClear category filter50,000 miles · Sep 20, 2016
Electronic Stability Control (esc)
MY DRIVER "DOOR AJAR" SENSOR WILL NOT GO OFF, CAUSING INTERIOR LIGHTS TO STAY ON FOR EXTENDED PERIODS, BEEPING WHEN COMING TO A STOP, INABILITY TO LOCK THE DOORS INSIDE WHEN DRIVING AND IGNITION DINGING CONSTANTLY WHEN KEYS ARE IN. THIS OCCURS BOTH WHEN VEHICLE IS STATIONARY AS WELL AS MOVING AND IT DOES NOT MATTER HOW HARD OR …
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MY DRIVER "DOOR AJAR" SENSOR WILL NOT GO OFF, CAUSING INTERIOR LIGHTS TO STAY ON FOR EXTENDED PERIODS, BEEPING WHEN COMING TO A STOP, INABILITY TO LOCK THE DOORS INSIDE WHEN DRIVING AND IGNITION DINGING CONSTANTLY WHEN KEYS ARE IN. THIS OCCURS BOTH WHEN VEHICLE IS STATIONARY AS WELL AS MOVING AND IT DOES NOT MATTER HOW HARD OR LIGHT THE DOOR IS SHUT. IN LOOKING ONLINE, IT APPEARS THIS HAS BEEN A COMMON PROBLEM FOR PEOPLE, HOWEVER HAS YET TO BE RECALLED.
NHTSA ODI #10908086
30,000 miles · Sep 7, 2016
Electronic Stability Control (esc)
DOOR AJAR WARNING BACK PASSENGER DOOR IS CONSTANTLY ON AND WILL NOT GO OFF. DOORS WILL NOT LOCK, DOME LIGHT STAYS ON. THIS IS A HUGE CONCERN AND MAJOR PROBLEM. THIS IS THE 2ND TIME THIS HAS HAPPENED. FIRST TIME WAS COVERED UNDER WARRANTY. THIS NEEDS TO BE RECALL ISSUE AND FIXED IMMEDIATELY.
NHTSA ODI #10904491
Mileage unknown · Aug 27, 2016
Electronic Stability Control (esc)
FOR WELL OVER A MONTH, THE DRIVER'S DOOR WARNING WILL NOT GO OFF. EVEN WHEN CAR IS OFF, LIGHTS REMAIN ON INSIDE THE CAR. WHILE DRIVING, LIGHT AND WARNING CONTINUALLY STAY ON, DOORS WILL NOT LOCK BECAUSE SENSOR FOR DOOR REMAINS ON. WHEN I COME TO A STOP WHILE CAR IS RUNNING, WARNING TO SHIFT CAR TO PARK WILL COME ON.
NHTSA ODI #10901923
Mileage unknown · Aug 16, 2016
Electronic Stability Control (esc)
THE PASSENGER LEFT REAR DOOR AJAR SENSOR STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. THE SENSOR IS LOCATED ON THE DASHBOARD SCREEN.THE DOORS CANNOT BE LOCKED WHILE DRIVING EVEN THOU THEY LOCK YOU CAN STILL OPEN THE LOCKED DOOR WHILE THE VEHICLE IS MOVING. THIS IS A HUGE SAFETY ISSUE AS I HAVE A CHILD WHO CAN OPEN THE DOOR …
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THE PASSENGER LEFT REAR DOOR AJAR SENSOR STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. THE SENSOR IS LOCATED ON THE DASHBOARD SCREEN.THE DOORS CANNOT BE LOCKED WHILE DRIVING EVEN THOU THEY LOCK YOU CAN STILL OPEN THE LOCKED DOOR WHILE THE VEHICLE IS MOVING. THIS IS A HUGE SAFETY ISSUE AS I HAVE A CHILD WHO CAN OPEN THE DOOR AT ANY TIME SINCE THE DOORS WILL NOT LOCK! ANOTHER HUGE ISSUE IS BECAUSE THE DOOR SENSOR IS SAYING THE DOOR IS OPEN IT DRAINS THE BATTERY BECAUSE THE LIGHTS STAY ON LONGER. I HAVE ALREADY HAVE TO BEEN JUMPED ONCE AND GET THE BATTERY SAVER IS OFF POP UP ON MY SCREEN WHEN TURNING OFF MY CAR. THE SENSOR LIGHT HAS BEEN ON FOR THE PAST 2 MONTHS NOW. MY CAR IS ONLY A 2013 WITH 39000 MILES.
NHTSA ODI #10896469
Mileage unknown · Jul 28, 2016
Electronic Stability Control (esc)Exterior LightingUnknown Or Other
THE DOOR AJAR SIGNAL REMAINS LIT WHEN DOOR IS CLOSED, PREVENTING THE ABILITY TO LOCK DOORS WHILE DRIVING, AND CAUSING INTERNAL CAR LIGHTS TO REMAIN ON.
NHTSA ODI #10889170
83,000 miles · Jul 23, 2016
Electronic Stability Control (esc)
ABOUT 2 WEEKS AGO (AROUND JULY 8, 2016) I STARTED HAVING PROBLEMS WITH THE DRIVER SIDE DOOR AJAR WARNING LIGHT COMING ON. IT WOULD SOMETIMES GO OFF ON ITS OWN OR WHEN I OPENED AND CLOSED THE DRIVER SIDE DOOR A FEW TIMES. THIS HAS PROGRESSED TO THE POINT TO WHERE THE DOOR AJAR LIGHT IS ON ALL THE TIME WHEN THE CAR IS ON. MY DOME …
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ABOUT 2 WEEKS AGO (AROUND JULY 8, 2016) I STARTED HAVING PROBLEMS WITH THE DRIVER SIDE DOOR AJAR WARNING LIGHT COMING ON. IT WOULD SOMETIMES GO OFF ON ITS OWN OR WHEN I OPENED AND CLOSED THE DRIVER SIDE DOOR A FEW TIMES. THIS HAS PROGRESSED TO THE POINT TO WHERE THE DOOR AJAR LIGHT IS ON ALL THE TIME WHEN THE CAR IS ON. MY DOME LIGHT, BRAKE LIGHTS, HEADLIGHTS AND DOOR AJAR WARNING LIGHT WILL COME ON RANDOMLY WHEN THE CAR IS SHUT OFF, OF COURSE CREATING PROBLEMS WITH RUNNING THE BATTERY DOWN. AS I DRIVE DOWN THE HIGHWAY OR DRIVING IN TOWN, WARNING LIGHTS AND CHIMES CREATE A DRIVING HAZARD WHEN THEY GO OFF. I HAVEN'T HAD TO DRIVE AT NIGHT YET, BUT THE DOME LIGHT COMING ON RANDOMLY WILL DEFINITELY CAUSE A DRIVING HAZARD. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED.
NHTSA ODI #10887975
104,000 miles · Jun 28, 2016
Electrical SystemElectronic Stability Control (esc)
MY REAR DRIVERS SIDE DOOR IS CLOSED AND YET THE DOOR AJAR WARNING STAYS ON THEREFORE MY DOORS DON'T AUTOMATICALLY LOCK WHEN IN MOTION. AND WHEN THE KEY IS PULLED OUT OF THE IGNITION ALL THE INTERIOR LIGHTS AND THE LIGHTS ON MY SIDE MIRRORS STAY ON UNTIL I START THE CAR AGAIN SO THEY STAY ON FOR HOURS AT A TIME, MAKING EVERY BUL…
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MY REAR DRIVERS SIDE DOOR IS CLOSED AND YET THE DOOR AJAR WARNING STAYS ON THEREFORE MY DOORS DON'T AUTOMATICALLY LOCK WHEN IN MOTION. AND WHEN THE KEY IS PULLED OUT OF THE IGNITION ALL THE INTERIOR LIGHTS AND THE LIGHTS ON MY SIDE MIRRORS STAY ON UNTIL I START THE CAR AGAIN SO THEY STAY ON FOR HOURS AT A TIME, MAKING EVERY BULB VERY HOT AND DRAINING MY BATTERY. I FIGURED THIS WAS JUST MORE WEAR AND TEAR BUT AFTER LOOKING INTO IT IT SEEMS MANY OTHER EDGE OWNERS ARE HAVING THE SAME EXACT ISSUE.
NHTSA ODI #10881260
Mileage unknown · Jun 27, 2016
Electrical SystemElectronic Stability Control (esc)Structure
THE DRIVER SIDE LATCH AND DOOR AJAR SENSOR ARE DEFECTIVE. THE CAR DOES NOT PROPERLY REGISTER THAT THE DOOR IS CLOSED. THIS FORCES THE DOOR AJAR LIGHT AND SOUND TO REPEATEDLY GO OFF. THIS ALSO KEEPS THE DOME LIGHT ON WHEN SHUTTING THE DOOR THUS KILLING THE BATTERY. ALSO, YOU ARE NOT ABLE TO LOCK THE DOORS AND THIS IS A SAFETY…
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THE DRIVER SIDE LATCH AND DOOR AJAR SENSOR ARE DEFECTIVE. THE CAR DOES NOT PROPERLY REGISTER THAT THE DOOR IS CLOSED. THIS FORCES THE DOOR AJAR LIGHT AND SOUND TO REPEATEDLY GO OFF. THIS ALSO KEEPS THE DOME LIGHT ON WHEN SHUTTING THE DOOR THUS KILLING THE BATTERY. ALSO, YOU ARE NOT ABLE TO LOCK THE DOORS AND THIS IS A SAFETY ISSUE WITH KIDS AND WITH ITEMS IN THE CAR BEING STOLEN.
NHTSA ODI #10876819
Mileage unknown · Jun 24, 2016
Electronic Stability Control (esc)
MY DRIVER DOOR AJAR ALERT WILL POPUP, OF COURSE THE DOOR IS SHUT, I HAVE TO ON A DAILY BASIS RESHUT THE DOOR TO CLOSE OUT THE ALERT, THIS IS INTERMITTENT, I KNOW THE PROBLEM IS BECOMING WORSE, IT WILL OCCUR DURING THE DRIVE OF THE CAR, THE USUAL STUFF, WHEN THE DOOR IS AJAR, LITES COME ON, THE TONE, DOOR LOCKS WILL NOT LOCK. I …
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MY DRIVER DOOR AJAR ALERT WILL POPUP, OF COURSE THE DOOR IS SHUT, I HAVE TO ON A DAILY BASIS RESHUT THE DOOR TO CLOSE OUT THE ALERT, THIS IS INTERMITTENT, I KNOW THE PROBLEM IS BECOMING WORSE, IT WILL OCCUR DURING THE DRIVE OF THE CAR, THE USUAL STUFF, WHEN THE DOOR IS AJAR, LITES COME ON, THE TONE, DOOR LOCKS WILL NOT LOCK. I KNOW AS WELL THAT SOMETHING IS REALLY GOING ON AS I SHUT THE CAR OFF, GO AND REMOTE LOCK THE CAR, THE CAR HORN BEEPS TWICE, ITS SUPPOSED TO BEEP ONCE AND THEN LOCK, OTHERWISE, THE DOME LITES REMAIN ON FOR OVER 5 MINUTES, AND THE CAR WILL NOT LOCK, WHICH TO ME IS A MAJOR SAFETY HAZARD. YOU CAN NOT LOCK THE MANUALLY EITHER THIS PROBLEM IS SLOWING DRAINING MY BATTERY. TO THE POINT I WILL BE STUCK SOMEWHERE. ANOTHER SAFETY HAZARD.
NHTSA ODI #10876315
Mileage unknown · Jun 13, 2016
Electronic Stability Control (esc)
THE DRIVER SIDE DOOR ADJAR WARNING LIGHT STAYS ON. CLOSING THE DOOR MULTIPLE TIMES DOES NOT FIX THE ISSUE. DOORS WILL NOT LOCK WHEN WARNING LIGHT IS ON. THIS IS A HAZARD FOR PARENTS WITH SMALL CHILDREN.
NHTSA ODI #10874038
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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