2013 FORD EDGE WITH 30,000 MILES ON IT. DOOR AJAR ALARM AND LIGHT COME ON AFTER VEHICLE IS UNDERWAY. OVERHEAD LIGHTS COME ON BLINDING DRIVER AT NIGHT. LIGHTS AND SWITCH REMAIN ON DESPITE REPEATED ATTEMPTS TO SLAM DOOR WHILE DRIVING. SMELL OF GASOLINE WHILE IDLING INDICATES FUEL LEAKING FROM SYSTEM POSING FIRE HAZARD. DEFECTI…
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2013 FORD EDGE WITH 30,000 MILES ON IT. DOOR AJAR ALARM AND LIGHT COME ON AFTER VEHICLE IS UNDERWAY. OVERHEAD LIGHTS COME ON BLINDING DRIVER AT NIGHT. LIGHTS AND SWITCH REMAIN ON DESPITE REPEATED ATTEMPTS TO SLAM DOOR WHILE DRIVING. SMELL OF GASOLINE WHILE IDLING INDICATES FUEL LEAKING FROM SYSTEM POSING FIRE HAZARD. DEFECTIVE PARTS CREATE DANGEROUS SITUATION FOR DRIVER AND PASSENGERS.
NHTSA ODI #10762641
37,654 miles · Sep 6, 2015
Electrical System
DOOR SENSOR...TOOK IT IN TO FORD AND THEY FIXED IT...BUT NOW THE PROBLEM IS BACK AND MY CAR IS OUT OF WARRANTY. DID SOME RESEARCH AND FOUND THAT THIS IS A PROBLEM WITH A LOT OF FORD PRODUCTS. THIS HAS TO STOP!!!!
NHTSA ODI #10761841
Mileage unknown · Sep 3, 2015
Electrical SystemStructure
WHEN MY DRIVER'S SIDE DOOR IS CLOSED, THE DOOR OPEN SENSOR CHIMES & THE DOOR OPEN INDICATOR IS LIT UP ON THE DASHBOARD. IF I SILENCE IT, THE LIGHT REMAINS ON AND ANYTIME I COME TO A STOP AND MY FOOT IS REMOVED FROM THE BRAKE, THE ALARMS START CHIMING AGAIN. I TOOK IT TO THE DEALERSHIP ON 10/3/14 FOR THIS ISSUE AS WELL AS TWO OTH…
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WHEN MY DRIVER'S SIDE DOOR IS CLOSED, THE DOOR OPEN SENSOR CHIMES & THE DOOR OPEN INDICATOR IS LIT UP ON THE DASHBOARD. IF I SILENCE IT, THE LIGHT REMAINS ON AND ANYTIME I COME TO A STOP AND MY FOOT IS REMOVED FROM THE BRAKE, THE ALARMS START CHIMING AGAIN. I TOOK IT TO THE DEALERSHIP ON 10/3/14 FOR THIS ISSUE AS WELL AS TWO OTHER ISSUE, ONE OF WHICH IS PART OF THE DOOR PANEL POPPING APART. WHEN I GOT THE CAR BACK, THE PROBLEM NO LONGER EXISTED. FAST FORWARD TO THIS LAST MONTH. THE DOOR WAS AGAIN BECOMING AN ISSUE. MEANING, THE PROBLEM EXISTED EVERY TIME I CLOSED MY DOOR BUT IF I KEPT CLOSING AND OPENING THE DOOR, EVENTUALLY AFTER 5-6 TIMES, THE CAR WOULD REGISTER THE DOOR AS CLOSED. I MADE AN APT TELLING THE SERVICE GUY THAT I WAS HAVING THE PROBLEM AGAIN AND WE MADE AN APT. I DROPPED OFF MY CAR YESTERDAY AT 3:30. WE GOT A CALL AT 4 PM STATING OUR CAR IS NO LONGER UNDER WARRANTY AS WE ARE OVER OUR 36,000 MILEAGE LIMIT (WE ARE AT 39,000). I REMINDED HIM IT WAS COVERED BECAUSE THE ISSUE WAS REPORTED LAST YEAR WHEN THEY FIXED IT. HE (SAM) TOLD ME THAT HE HAD GONE THROUGH MY INVOICES AND THERE IS NO RECORD OF THIS WORK BEING DONE. I THEN SAID MAYBE THEY FIXED IT AND FORGOT TO WRITE IT DOWN. I WAS TOLD NO THAT COULD NOT HAPPEN. I SAID THEY HAD TO TAKE THE DOOR PANEL OFF FOR THE OTHER ISSUE AND I WAS TOLD THAT WAS NOWHERE NEAR THE SENSOR. I WENT TO THE PARTS COUNTER AND WAS TOLD THAT INDEED, THE SENSOR IS ON THE EDGE OF THE DOOR AND YOU WOULD NEED TO REMOVE THE PANEL TO GET TO IT. THEY TOLD ME THAT THEY WOULD NOT COVER IT. I THEN INFORMED THEM OF HOW MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE SO IT IS OBVIOUSLY NOT A WEAR AND TEAR OR PERSONAL MISTREATMENT ISSUE AND THAT FORD SHOULD NOT BE SHIRKING THEIR RESPONSIBILITY AND I WAS TOLD MY CAR WAS BEING BROUGHT AROUND. UGH. SO IT IS STILL NOT FIXED AND I AM EXPECTED TO COME OUT OF POCKET TO FIX IT. I CAN TELL YOU THIS.
NHTSA ODI #10761231
67,656 miles · Sep 2, 2015
Electrical System
AROUND THE END OF AUGUST 2015 THE DRIVERS DOOR AJAR LIGHT WILL NOT TURN OFF WHEN THE DOOR IS CLOSED. THE DOOR IS CLOSED BUT THE DOOR AJAR INDICATOR CONTINUES TO SHOW THE DOOR IS NOT CLOSED. IT APPEARS THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON LINE WITH THE SAME LATCH/SENSOR PROBLEM ON FORD PRODUCTS. THIS IS VERY…
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AROUND THE END OF AUGUST 2015 THE DRIVERS DOOR AJAR LIGHT WILL NOT TURN OFF WHEN THE DOOR IS CLOSED. THE DOOR IS CLOSED BUT THE DOOR AJAR INDICATOR CONTINUES TO SHOW THE DOOR IS NOT CLOSED. IT APPEARS THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON LINE WITH THE SAME LATCH/SENSOR PROBLEM ON FORD PRODUCTS. THIS IS VERY ANNOYING IN ADDITION TO A SAFETY ISSUE. ARE THERE ANY RECALL NOTICES FROM FORD CONCERNING THIS ISSUE?
NHTSA ODI #10761127
50,000 miles · Sep 1, 2015
Electrical System
THIS IS THE SECOND TIME I WILL BE TAKING MY CAR IN FOR SERVICE FOR THIS PROBLEM: THE DRIVER SIDE DOOR AJAR WARNING KEEPS COMING ON. I HAVE TO CLOSE THE DOOR SEVERAL TIMES TO GET IT TO SHUT OFF. THIS HAPPENS EVERY TIME I AM DRIVING THE CAR. APPARENTLY THIS IS A KNOWN PROBLEM WITH FORD DOORS.
NHTSA ODI #10760880
31,800 miles · Sep 1, 2015
Electrical SystemExterior LightingUnknown Or Other
THE DRIVER DOOR AJAR SENSOR IS MALFUNCTIONING CAUSING MULTIPLE PROBLEMS. DOORS DON'T LOCK AUTOMATICALLY WHEN IN MOTION. IT CAUSES CABIN LIGHTS TO REMAIN ON ONCE DRIVING LIGHTS ARE ON CREATING VISIBILITY ISSUES. THIS ALSO CAUSES SOME OF THE DOOR LOCKING OPTIONS TO MALFUNCTION. WHEN DRIVING OR STOPPED IT GENERATES FALSE ALARMS OR …
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THE DRIVER DOOR AJAR SENSOR IS MALFUNCTIONING CAUSING MULTIPLE PROBLEMS. DOORS DON'T LOCK AUTOMATICALLY WHEN IN MOTION. IT CAUSES CABIN LIGHTS TO REMAIN ON ONCE DRIVING LIGHTS ARE ON CREATING VISIBILITY ISSUES. THIS ALSO CAUSES SOME OF THE DOOR LOCKING OPTIONS TO MALFUNCTION. WHEN DRIVING OR STOPPED IT GENERATES FALSE ALARMS OR WARNINGS.
NHTSA ODI #10760863
39,000 miles · Aug 31, 2015
Electrical System
DOOR AJAR SENSOR FAILS TO RECOGNIZE CLOSED DOOR. CONSEQUENTLY, INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK. MULTIPLE CLOSINGS OF THE DOOR SOMETIMES WILL TRIGGER THE SWITCH.
NHTSA ODI #10760577
42,000 miles · Aug 24, 2015
Electrical System
APPROXIMATELY 2 WEEKS AGO MY DRIVER'S DOOR AJAR WARNING STARTED COMING ON WHEN I WOULD CLOSE THE DOOR. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS IN FACT SHUT (IT HAS TAKEN UP TO 10X). THE DOME LIGHTS STAY ON WHEN THIS IS HAPPENING, SO I CANNOT DRIVE AT NIGHT UNTIL I GET THE S…
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APPROXIMATELY 2 WEEKS AGO MY DRIVER'S DOOR AJAR WARNING STARTED COMING ON WHEN I WOULD CLOSE THE DOOR. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS IN FACT SHUT (IT HAS TAKEN UP TO 10X). THE DOME LIGHTS STAY ON WHEN THIS IS HAPPENING, SO I CANNOT DRIVE AT NIGHT UNTIL I GET THE SENSOR TO RECOGNIZE THE DOOR IS SHUT. A FEW TIMES THE WARNING AND DOME LIGHTS HAVE COME ON WHILE I WAS DRIVING.
NHTSA ODI #10758721
46,588 miles · Aug 17, 2015
Electrical System
MY DOOR AJAR LIGHT STAYS ON AFTER CLOSING ALL DOORS WHEN ALL DOORS ARE CLOSED. EVEN AFTER SLAMMING THE DOORS IT STAYS ON. DEALERSHIP DOESN'T KNOW WHY THAT HAPPENED AND SAID HAS TO REPLACE ENTIRE SENSOR.
NHTSA ODI #10749137
73,000 miles · Aug 14, 2015
Electrical System
DOOR AJAR WARNING FOR DRIVERS SIDE DOOR CONTINUES TO ACT LIKE DOOR IS AJAR EVEN DOOR IS SHUT. CAUSES INTERIOR LIGHTS TO STAY ON AND CHIME WHEN VEHICLE IS STOPPED.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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