IllustrationDOOR AJAR LIGHT KEEPS COMING ON EVEN WHEN DOOR IS SHUT. THE LIGHTS STAY ON AND DOORS WILL NOT LOCK.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
Electrical System complaints
854 reportsI WAS DRIVING MY FRIEND AND HER 9YR OLD TO THE STORE, MY DOOR LOCK SENSOR WAS NOT WORKING AND SAID DOOR AJAR SO I WAS UNABLE TO LOCK THE DOORS IN DRIVE I TRIED AND THEY WHOULD JUST UNLOCK. MY FRIENDS CHILD WAS ABLE TO OPEN THE DOOR WHILE I WAS GOING 45MPH SHE COULD HAVE FELL OUT. THIS DOOR AJAR PROBLEM HAS BEEN HAPPENING OFF. TH…
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I WAS DRIVING MY FRIEND AND HER 9YR OLD TO THE STORE, MY DOOR LOCK SENSOR WAS NOT WORKING AND SAID DOOR AJAR SO I WAS UNABLE TO LOCK THE DOORS IN DRIVE I TRIED AND THEY WHOULD JUST UNLOCK. MY FRIENDS CHILD WAS ABLE TO OPEN THE DOOR WHILE I WAS GOING 45MPH SHE COULD HAVE FELL OUT. THIS DOOR AJAR PROBLEM HAS BEEN HAPPENING OFF. THE DOME LIGHT STAYS ON AND IM UNABLE TO LOCK THE DOORS. I JUST BOUGHT THE CAR USED SO ITS NOT UNDER WARRANTY. IT IS A HUGE SAFTEY ISSUE AND I GUESS AFTER READING THE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE THAT NOTHING IS GOING TO BE DONE UNTILL THERE IS A DEATH INSTEAD OF TRYING TO AVOID ONE. ALSO I HEARD THE POLICE VERSION OF THE EXPLORER HAD A SIMILAR PROBLEM AND FORD RECALLED IT RIGHT AWAY WHY NOT THE CONSUMER IT SEEMS LIKE THEY DONT CARE ABOUT THE CONSUMERS SAFETY. PLEASE HELP BEFORE SOMEONE ACTULLY GETS HURT.
DRIVER DOOR AJAR NOTIFICATION APPEARS ON THE DASHBOARD, ALTHOUGH THE DRIVER DOOR IS SHUT. WHILE DRIVING, THE NOTICE CONTINUES TO BEEP AND ALERTS THE DRIVER TO PUT THE VEHICLE INTO PARK WHICH IS CAUSING A SAFETY ISSUE OF DRIVER DISTRACTION. WHILE DRIVING, THE DOORS WILL NOT LOCK WHICH CAUSES A ANOTHER SAFETY HAZARD. IN ADDITION T…
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DRIVER DOOR AJAR NOTIFICATION APPEARS ON THE DASHBOARD, ALTHOUGH THE DRIVER DOOR IS SHUT. WHILE DRIVING, THE NOTICE CONTINUES TO BEEP AND ALERTS THE DRIVER TO PUT THE VEHICLE INTO PARK WHICH IS CAUSING A SAFETY ISSUE OF DRIVER DISTRACTION. WHILE DRIVING, THE DOORS WILL NOT LOCK WHICH CAUSES A ANOTHER SAFETY HAZARD. IN ADDITION TO THESE BEING A SAFETY CONCERN, THE INTERIOR LIGHTS DO NOT SHUT OFF. NOW I AM CONCERNED THAT I MAY GET STRANDED SOMEWHERE WITH A DEAD BATTERY. MY VEHICLE WAS PURCHASED BRAND NEW, IS NOW 2 1/2 YEARS OLD WITH ONLY 34,000 MILES AND THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS ISSUE. WHEN I CONTACTED THE DEALERSHIP, THEY SAID THEY COULD GET ME AN APPOINTMENT 5 DAYS LATER. THIS WAS NOT ACCEPTABLE AND NOW THEY ARE GETTING ME IN THE FOLLOWING DAY.
THE DOOR AJAR INDICATOR IS ACTIVE WHEN THE DOOR IS CLOSED. IT WILL REMAIN SAYING AJAR AFTER MULTIPLE (30+) TRIES TO OPEN AND CLOSE THE DOOR BEFORE IT RIGHTS ITSELF. THIS HAS BECAME DANGEROUS AS DURING NIGHT TIME THE INTERIOR LIGHTS REMAIN ON AND IMPAIRS DRIVERS ABILITY TO SEE SURROUNDINGS. ALSO, SINCE THIS ISSUE BECOMES IRRITATI…
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THE DOOR AJAR INDICATOR IS ACTIVE WHEN THE DOOR IS CLOSED. IT WILL REMAIN SAYING AJAR AFTER MULTIPLE (30+) TRIES TO OPEN AND CLOSE THE DOOR BEFORE IT RIGHTS ITSELF. THIS HAS BECAME DANGEROUS AS DURING NIGHT TIME THE INTERIOR LIGHTS REMAIN ON AND IMPAIRS DRIVERS ABILITY TO SEE SURROUNDINGS. ALSO, SINCE THIS ISSUE BECOMES IRRITATING, IT CAUSES THE DRIVER TO OPEN AND CLOSE THE DOOR MULTIPLE TIMES WHILE DRIVING, IN HOPES THE SENSOR WILL CORRECT ITSELF. DUE TO THESE ISSUE I EXPECT FORD TO WARRANTY THE DOOR SWITCH SENSOR FOR A MORE RELIABLE DESIGN.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT ENTERED THE VEHICLE AND CLOSED THE DOOR, THE INSTRUMENT PANEL INDICATED THAT THE DRIVER DOOR WAS NOT LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT ENTERED THE VEHICLE AND CLOSED THE DOOR, THE INSTRUMENT PANEL INDICATED THAT THE DRIVER DOOR WAS NOT LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
LEFT REAR DOOR AJAR LIGHT REMAINS ON,INTERIOR LIGHTS REMAIN ON MAKING IT HAZARDOUS TO DRIVE AT NIGHT, DOORS DO NOT AUTO LOCK!
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THE TRACKING SYSTEM SHUTDOWN WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. IN ADDITION, THE CONTACT STATED THAT WINDOWS FAILED TO OPERATE, THE VEHICLE DOOR LOCKS FAILED TO UNLOCK AND THE VENTILATION SYSTE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THE TRACKING SYSTEM SHUTDOWN WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. IN ADDITION, THE CONTACT STATED THAT WINDOWS FAILED TO OPERATE, THE VEHICLE DOOR LOCKS FAILED TO UNLOCK AND THE VENTILATION SYSTEM EMITTED HOT AIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WRONG COMPUTER SOFTWARE WAS DOWNLOADED TO THE VEHICLE AND THE SOFTWARE NEEDED TO BE UPGRADED TO THE CORRECT SOFTWARE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
ALTHOUGH THE DOOR IS CLOSED AND LATCHED THE SENSOR DOES NOT OPERATE CORRECTLY AND REPORTS THE DOOR IS STILL AJAR. THERE IS NO APPARENT OVERRIDE FOR THIS WHICH CAUSES THE DOME LIGHTS TO REMAIN ON AND DOES NOT ALLOW THE DOORS TO LOCK.
WHEN CLOSING THE DRIVERS DOOR THE DOME LIGHTS, WARNING BUZZER AND AJAR INDICATOR LIGHT STAYS ON. THESE CONDITIONS REMAIN CONSTANT DURING THE DRIVE. SUSPECT THE DOOR SWITCH IS EITHER STUCK OR DEFECTIVE. PERIODICALLY THE WARNING LIGHT GOES OFF BUT THEN COMES BACK ON DURING THE DRIVE.
MY WIFE AND I HAVE EXPERIENCED THE SAME COMPLAINT AS MANY OTHERS IN NOT BEING ABLE TO LOCK DOORS, AND WITH DOME LIGHTS COMING ON AS A RESULT OF THE DRIVER'S SIDE DOOR AJAR INDICATED COMING ON EVEN THOUGH THE DOOR IS PROPERLY SHUT. WE CONSIDER THESE ISSUES TO ADVERSELY AFFECT ATTENTION TO SAFE DRIVING.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.