TL* THE CONTACT'S WIFE OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…
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TL* THE CONTACT'S WIFE OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED TO THE NHTSA HOTLINE AND NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #11010532
67,000 miles · Jul 23, 2017
Electrical System
DRIVER'S DOOR SWITCH FAILED. CONTINUOUSLY RECEIVE DRIVER DOOR AJAR WARNING WHEN THE DOOR IS SECURELY CLOSED. INTERIOR LIGHTS STAY ON FOR EXTENDED PERIODS OF TIME WHEN VEHICLE IS NOT MOVING OR MOVING SLOW.
NHTSA ODI #11010154
57,000 miles · Jul 21, 2017
Electrical SystemUnknown Or Other
THE DRIVER SIDE DOOR AJAR LIGHT WILL NOT GO OUT. AT FIRST AFTER CLOSING THE DOOR SEVERAL TIMES THE LIGHT WOULD GO OUT, NOW THE DOOR AJAR LIGHT STAYS ON.
NHTSA ODI #11006794
Mileage unknown · Jul 20, 2017
Electrical System
DOOR AJAR LIGHT KEEPS COMING ON. FORD FIXED AT AROUND 38,000 MILES NOW IT HAS COME BACK. I WAS TOLD THEY WOULD DO THE CHEAP FIX AND IT WOULD RETURN AND THAT HAS BEEN THE CASE NOW I AM OUT OF WARRANTY. FORD THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. IF THE DOME LIGHT STAYS ON AT NIGHT OR DOORS WONT LOCK THIS IS A HUGE LIABILI…
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DOOR AJAR LIGHT KEEPS COMING ON. FORD FIXED AT AROUND 38,000 MILES NOW IT HAS COME BACK. I WAS TOLD THEY WOULD DO THE CHEAP FIX AND IT WOULD RETURN AND THAT HAS BEEN THE CASE NOW I AM OUT OF WARRANTY. FORD THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. IF THE DOME LIGHT STAYS ON AT NIGHT OR DOORS WONT LOCK THIS IS A HUGE LIABILITY. ALSO ITS SETS OFF THE ALARM AND DRAINS MY BATTERY.
NHTSA ODI #11006586
62,500 miles · Jul 20, 2017
Electrical System
DOOR AJAR LIGHT IS ON DRAINING THE BATTERY CAUSING 2ND TIME IN THREE MONTHS IVE CHANGED THE BATTERY.
NHTSA ODI #11006579
78,806 miles · Jul 13, 2017
Electrical SystemElectronic Stability Control (esc)Steering
ON 6-22-17 I PURCHASED THE FORD EDGE FROM TOWN AND COUNTRY TOYOTA. LESS THAN A WEEK LATER THE CAR COMPUTER INDICATOR CONSISTENTLY BEGAN TO DENOTE DOOR AJAR. THE CAR WAS TAKEN BACK TO THE DEALERSHIP WHERE IT REMAINED FOR 4 DAYS. ON 7-13-2017 WHILE DRIVING ON BUSY STREET IN CHARLOTTE NC AROUND 4:30 PM IN THE AFTERNOON THE FORD ED…
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ON 6-22-17 I PURCHASED THE FORD EDGE FROM TOWN AND COUNTRY TOYOTA. LESS THAN A WEEK LATER THE CAR COMPUTER INDICATOR CONSISTENTLY BEGAN TO DENOTE DOOR AJAR. THE CAR WAS TAKEN BACK TO THE DEALERSHIP WHERE IT REMAINED FOR 4 DAYS. ON 7-13-2017 WHILE DRIVING ON BUSY STREET IN CHARLOTTE NC AROUND 4:30 PM IN THE AFTERNOON THE FORD EDGE COMPUTER SYSTEM FLASHES THAT THE OIL PRESSURE IS LOW. IMMEDIATELY AFTER THIS INFORMATION WAS PLACED ON THE CAR COMPUTER SCREEN THE BREAKS LOCKED, THE STEERING LOCK AND THE CAR STOPS WHILE IN TRANSITION WITH NO WARNING AND I AM SITTING UNDERNEATH THE GREEN LIGHT IN THE MIDDLE OF AN INTERSECTION ON THE STREET.
NHTSA ODI #11005161
Mileage unknown · Jul 11, 2017
Electrical System
DOOR AJAR LIGHT REMAINS ON WHILE THE DOOR IS COMPLETELY CLOSED AND SEATED. FORD STATES THAT THE LATCH HAD TO BE REPLACED AT A COST OF $465. MULTIPLE OTHER PROFESSIONAL OPINIONS HAVE STATED THAT THE LATCH IS UNNECESSARY AND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THE DOOR AJAR LIGHT REMAINING ON AFTER CLEANING VARIOUS …
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DOOR AJAR LIGHT REMAINS ON WHILE THE DOOR IS COMPLETELY CLOSED AND SEATED. FORD STATES THAT THE LATCH HAD TO BE REPLACED AT A COST OF $465. MULTIPLE OTHER PROFESSIONAL OPINIONS HAVE STATED THAT THE LATCH IS UNNECESSARY AND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THE DOOR AJAR LIGHT REMAINING ON AFTER CLEANING VARIOUS PARTS, REPLACING PARTS, AND SPENDING LARGE AMOUNTS OF MONEY ON PATCH FIXES. THE LIGHT CAME ON INTERMITTENTLY APPROXIMATELY ONE MONTH AGO AND GRADUALLY STAYED ON AS TIME PROGRESSED. ORIGINALLY, I COULD CLOSE THE OPEN AND CLOSE THE DOOR UP TO 3 TIMES AND THE DOOR AJAR LIGHT WOULD TURN OFF. OVER TIME THE LIGHT WOULD CONTINUALLY STAY ON. THIS BEGAN TO DRAIN THE VEHICLE BATTERY AS WELL.
NHTSA ODI #11004685
30,000 miles · Jul 9, 2017
Electrical System
2013 FORD EDGE , THE DOOR LATCH SWITCH, NOT WORKING PROPERLY, CAUSING THE DOOR AJAR LIGHT TO STAY ON AND ALSO THE INSIDE LIGHTS, THE DOOR AJAR ALARM SOUNDS , SIGNALING THAT A DOOR IS OPEN WHEN THEY ARE CLEARLY ALL CLOSED, ON ONE INSTANCE THE BATTERY WAS DEAD REQUIRING ME TO GET A JUMP START. FORD NEEDS TO RECALL, AND FIX THI…
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2013 FORD EDGE , THE DOOR LATCH SWITCH, NOT WORKING PROPERLY, CAUSING THE DOOR AJAR LIGHT TO STAY ON AND ALSO THE INSIDE LIGHTS, THE DOOR AJAR ALARM SOUNDS , SIGNALING THAT A DOOR IS OPEN WHEN THEY ARE CLEARLY ALL CLOSED, ON ONE INSTANCE THE BATTERY WAS DEAD REQUIRING ME TO GET A JUMP START. FORD NEEDS TO RECALL, AND FIX THIS PROBLEM. THIS IS AN ONGOING PROBLEM NO MATTER IF YOU ARE PARKED OR DRIVING DOWN INTERSTATE 95
NHTSA ODI #11003871
42,500 miles · Jul 8, 2017
Electrical System
THE DOOR AJAR WARNING CONTINUOUSLY COMES ON EVEN WHEN THE DOOR IS CLOSED AND LOCKED. THIS CAUSES THE BATTERY TO DRAIN AND THE ALARM TO GO OFF AT RANDOM TIMES. THE ONLY WAY TO DEACTIVATE IS BY SLAMMING THE DOOR SHUT MULTIPLE TIMES.
NHTSA ODI #11003823
37,014 miles · Jul 8, 2017
Electrical System
I HAVE A FRONT PASSENGER SIDE DOOR AJAR LIGHT THAT IS ON. IT CAME ON JUST AFTER THE WARRANTY EXPIRED. AS TIME WENT ON, IT CAUSED MY BATTERY TO GO DEAD LEAVING MY WIFE AND DAUGHTER STRANDED. AFTER REPLACING THE BATTERY I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS UNFORTUNATELY A VERY COMMON PROBLEM THAT FORD IS UNWILLING…
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I HAVE A FRONT PASSENGER SIDE DOOR AJAR LIGHT THAT IS ON. IT CAME ON JUST AFTER THE WARRANTY EXPIRED. AS TIME WENT ON, IT CAUSED MY BATTERY TO GO DEAD LEAVING MY WIFE AND DAUGHTER STRANDED. AFTER REPLACING THE BATTERY I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS UNFORTUNATELY A VERY COMMON PROBLEM THAT FORD IS UNWILLING TO ADDRESS. I ALSO DETERMINED THAT I NEEDED TO REMOVE THE DOME LIGHT FUSE TO DISABLE THE INTERIOR DOME LIGHTS FROM STAYING ON AND CAUSING ANOTHER BATTERY FAILURE. CHECKING WITH THE FORD DEALERSHIP, I FOUND TO REPAIR THE WOULD COST ME $385.00, AND THAT THE PROBLEM HAS NO RECALL. THIS CONDITION IN MY OPINION IS DANGEROUS, NOT ONLY DOES IT CAUSE THE BATTERY TO EVENTUALLY FAIL, BUT IF YOU REMOVE THE DOME LIGHT FUSE, IT CAUSES THE DOOR LOCKS NOT AUTOMATICALLY LOCK, SO YOU HAVE TO MANUALLY LOCK EACH DOOR AND THE HATCH, BECAUSE WHEN THE KEY IS IN THE IGNITION, THE DOOR LOCKS WON'T LOCK. ALSO, YOU HAVE NO INTERIOR LIGHTNING AT NIGHT WHEN YOU OPEN THE DOORS, PLUS YOU LOSE THE LIGHTING ABILITY ON THE STEERING WHEEL COMPONENTS. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO STEP UP AND ADDRESS. EVERYONE THAT I HAVE SPOKEN WITH THAT HAS AN EDGE, HAS HAD ONE OF THESE SENSORS PROBLEMS ON AT LEAST ONE OR MULTIPLE DOORS. I HAVE BEEN TOLD THAT FORD IS MORE THAN AWARE OF THE PROBLEM, BUT DOESN'T CONSIDER IT RECALL WORTHY. I REALLY THOUGHT MORE OF FORD MOTOR COMPANY THAN THIS, BUT I GUESS I WAS WRONG
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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