IllustrationDRIVER'S SIDE DOOR KEEPS SOUNDING THE DOOR AJAR WARNING EVEN WHEN THE DOOR IS FIRMLY CLOSED. NO AMOUNT OF OPEN/CLOSING SEEMS TO CLEAR THE WARNING AND THEREFORE THE WARNING CHIMES OCCUR EVERY TIME THE CAR REACHES A STOP IN TRAFFIC. FALSE WARNINGS ARE DANGEROUS AND DOORS WILL NOT LOCK WHILE CAR IS ON.
2012 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
32525–50K
22750–75K
12275–100K
103100–150K
18150K+
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports5 fire reports12 injury reports
What owners actually said
1,134 reportsDRIVER SIDE DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT STAYS ON. HAPPENS MORE IN WARM WEATHER THAN COLD. HAS CAUSE DOME LIGHTS TO STAY ON OR COME ON INTERMITTENTLY . IF CAR NOT DRIVEN FOR A DAY OR TWO, HAS CAUSED BATTERY TO DRAIN COMPLETELY. ROADSIDE ASSISTANCE HAS HAD TO BE CALLED ON MULTIPLE OCCASIONS. HAS BEEN HAPPENI…
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DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT STAYS ON. HAPPENS MORE IN WARM WEATHER THAN COLD. HAS CAUSE DOME LIGHTS TO STAY ON OR COME ON INTERMITTENTLY . IF CAR NOT DRIVEN FOR A DAY OR TWO, HAS CAUSED BATTERY TO DRAIN COMPLETELY. ROADSIDE ASSISTANCE HAS HAD TO BE CALLED ON MULTIPLE OCCASIONS. HAS BEEN HAPPENING FOR OVER A YEAR. WHEN CAR IS IN MOTION, CAR DOOR AJAR IS CONSTANTLY ON, AND ANYTIME YOU BREAK TO A NEAR STOP, THE ALARM BELL CHIMES.
THE "DOOR AJAR" WARNING LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. INTEROIR LIGHTS STAY ON A AND A WARNING DING KEEPS ANNOYING ME......
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH WAS NOT CLOSING. THE CONTACT STATED THAT THE OTHER FORD MODELS HAD RECALLS FOR THE DOOR LATCH AND WAS REQUESTING THAT THE 2012 FORD EDGE MODEL BE INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 11/03/16 *…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH WAS NOT CLOSING. THE CONTACT STATED THAT THE OTHER FORD MODELS HAD RECALLS FOR THE DOOR LATCH AND WAS REQUESTING THAT THE 2012 FORD EDGE MODEL BE INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 11/03/16 *BF..UPDATED 11/21/16 *BF THE CONSUMER STATED THE DOOR LATCHES DID NOT CLOSE PROPERLY, WHICH CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ON THE DASH. THE CONSUMER HAD TO SLAM THE DOOR SHUT 10 TIMES BEFORE THE DOOR AJAR LIGHT WENT OUT. IT ALSO CAUSED THE INTERIOR LIGHTS TO STAY ON AND CAUSED THE BATTERY TO DIE.. UPDATED 12/13/16.*JB
SOON AFTER PURCHASING A USED 2012 EDGE, THE OPEN DOOR LIGHT ON THE DASH CAME ON AND WOULD NOT GO OFF. ALL DOORS WERE CLOSED. ALSO THE DOORS WOULD NOT LOCK WHEN THE LIGHT CAME ON WHICH BECAME A SAFETY HAZARD PARTICULARLY WHEN TRANSPORTING CHILDREN. BROUGHT IT TO MY MECHANIC AND HE SAID THE DOOR LATCH AND LIGHT SWITCH WAS ONE MOD…
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SOON AFTER PURCHASING A USED 2012 EDGE, THE OPEN DOOR LIGHT ON THE DASH CAME ON AND WOULD NOT GO OFF. ALL DOORS WERE CLOSED. ALSO THE DOORS WOULD NOT LOCK WHEN THE LIGHT CAME ON WHICH BECAME A SAFETY HAZARD PARTICULARLY WHEN TRANSPORTING CHILDREN. BROUGHT IT TO MY MECHANIC AND HE SAID THE DOOR LATCH AND LIGHT SWITCH WAS ONE MODULE AND THAT IT HAD TO BE REPLACED TO THE TUNE OF ABOUT $500. ONCE REPLACED THE PROBLEM WAS SOLVED. LOOKING ONLINE, THIS IS A REALLY COMMON PROBLEM. I FEEL ITS A DEFECT THAT SHOULD BE RECALLED AND REPLACED!
MY FORD EDGE HAS ALL THE PROBLEMATIC SYMPTOMS DISPLAYED BY THE SHIFTER WARNING "SHIFT INTO PARK" AFTER THE CAR IS ALREADY IN PARK. THIS IS A WELL KNOWN SITUATION AND FORD SAYS IT'S NOT A SAFETY ISSUE. MY CAR HAS NOW PROGRESSED TO DISPLAYING THIS SAME MESSAGE NEARLY EVERY TIME WE SLOW DOWN TO STOP AT AN INTERSECTION THEN DISPLAYS…
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MY FORD EDGE HAS ALL THE PROBLEMATIC SYMPTOMS DISPLAYED BY THE SHIFTER WARNING "SHIFT INTO PARK" AFTER THE CAR IS ALREADY IN PARK. THIS IS A WELL KNOWN SITUATION AND FORD SAYS IT'S NOT A SAFETY ISSUE. MY CAR HAS NOW PROGRESSED TO DISPLAYING THIS SAME MESSAGE NEARLY EVERY TIME WE SLOW DOWN TO STOP AT AN INTERSECTION THEN DISPLAYS THE MESSAGE AGAIN AS WE ACCELERATE TO MOVE THROUGH THE INTERSECTION. WITH THIS INCREASING ALARM/WARNING DISPLAY THE CAR HAS ALSO QUIT MOVING INTO THE PRESET SEAT AND MIRROR ADJUSTMENT SETTINGS, DECREASING DRIVERS FIELD OF VISION WITHOUT CONSTANT ADJUSTMENTS. THE CONSISTENT ALARMS SOUNDING OF "SHIFT INTO PARK" AND "DOOR AJAR" (CURRENTLY BEING INVESTIGATED) IS VERY DISTRACTING, ESPECIALLY WHEN SLOWING OR ACCELERATING TO MAKE TRAFFIC CHANGE MANEUVERS. THESE ALARMS ARE MUCH MORE DISTRACTING THAN "HANDS FREE" PHONE CALLS YOU ARE CHECKING ALARMS WHILE CHANGING LANES, MERGING INTO TRAFFIC, OR NAVIGATING INTERSECTIONS ETC. I GIVE AN APPROXIMATE SPEED AND INCIDENT DATE AS THESE ARE ONGOING CONTINUING PROBLEMS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
THE DRIVER DOOR IS FULLY CLOSED AND THE DASHBOARD LIGHT COMES ON STATING THE DOOR IS AJAR. INTERIOR LIGHT WILL NOT TURN OFF. THE DOOR WILL NOT LOCK AND BATT DRAINS.
THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS ACTUALLY CLOSED, CAUSING THE INTERIOR LIGHTS TO STAY ON. HAD THE SWITCH CLEANED AT A FORD DEALER A YEAR AGO AND NOW STARTED TO DO THE SAME THING.
DOOR AJAR LIGHT REMAINS ON, EVEN THOUGH THE DOOR IS PROPERLY CLOSED. DOORS WILL NOT LOCK WHILE THE DOOR AJAR LIGHT IS ACTIVE. INTERIOR LIGHTS WILL NOT GO OFF WHILE THE DOOR AJAR LIGHT IS ACTIVE.
THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LI…
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THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LIGHTS OF THE CAR. WITHOUT NO WAY TO TURN OFF THE LIGHTS THEY END UP DRAINING THE BATTERY.
Official recalls
314V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.