IllustrationTHE DRIVER'S SIDE DOOR LATCH IS BROKEN, SO THE DOOR AJAR INDICATOR LIGHT STAYS ON, THE LIGHTS STAY ON, AND IT'S GENERALLY UNSAFE TO HAVE THE DOOR NOT SECURED WHILE DRIVING. *TR
2012 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
32525–50K
22750–75K
12275–100K
103100–150K
18150K+
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports5 fire reports12 injury reports
What owners actually said
1,134 reportsDRIVER'S DOOR AJAR NOTIFICATION ON DASH PANEL WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON LEADING TO DRAINED BATTERY AND LOCKS WILL NOT ENGAGE DUE TO VEHICLE NOT RECOGNIZING DOOR IS CLOSED. DOOR LOCKS DO NOT ENGAGE WHEN DRIVING OR EXITING THE CAR, EVEN WHEN DOOR IS TIGHTLY CLOSED. LOCKS DO NOT ENGAGE AND DOME LIGHTS REMAIN ON WHEN …
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DRIVER'S DOOR AJAR NOTIFICATION ON DASH PANEL WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON LEADING TO DRAINED BATTERY AND LOCKS WILL NOT ENGAGE DUE TO VEHICLE NOT RECOGNIZING DOOR IS CLOSED. DOOR LOCKS DO NOT ENGAGE WHEN DRIVING OR EXITING THE CAR, EVEN WHEN DOOR IS TIGHTLY CLOSED. LOCKS DO NOT ENGAGE AND DOME LIGHTS REMAIN ON WHEN STATIONARY AS WELL AS IN MOTION AND VEHICLE NOTIFIES TO SHIFT TO PARK AND CLAIMS DRIVERS DOOR IS AJAR. NO RECALLS AND VERY PRICEY TO HAVE LOCAL DEALERSHIP INSPECT, DIAGNOSE, AND REPLACE ENTIRE DOOR LATCH MECHANISM. I HAVE ONLY OWNED MY CAR FOR A YEAR. 47,349.8 MILES. HAVE DONE EXTENSIVE ONLINE RESEARCH AND FOUND MANY OTHER OWNERS HAVING THE SAME ISSUE. *TR
DOOR AJAR SENSORS/LIGHT DOESN'T INDICATE WHEN DOORS ARE CLOSED, AND WILL COME ON FOR NO REASON WHEN VEHICLE IS DRIVING. THIS CAUSES THE INTERIOR LIGHTS TO ILLUMINATE AND DOORS UNLOCK/UNABLE TO LOCK. VERY DANGEROUS AT NIGHT OR WHEN I DRIVE WITH CHILDREN IN THE CAR. *TR
THE DOOR AJAR LIGHT IS COMING ON WHEN THE DOORS ARE ALL SHUT. HAVE TO KEEP SHUTTING THE DRIVERS DOOR TO GET IT TO TURN OFF. INTERIOR LIGHT ALSO STAYS ON.
WHILE DRIVING AT SLOW SPEEDS PEDAL GOES TO FLOOR BUT DOESN'T HAPPEN ALL THE TIME. MAY DRIVE 6 WEEKS BEFORE IT HAPPENS AGAIN. FORD HAS EXTENDED RECALL ON POWER BOOSTER. DEALER REPLACED BOOSTER SAYS THAT WAS THE PROBLEM. DROVE VEHICLE ANOTHER THREE WEEKS AND PEDAL GOES TO THE FLOOR AGAIN STILL WHILE DRIVING SLOW OR COMING DOWN A …
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WHILE DRIVING AT SLOW SPEEDS PEDAL GOES TO FLOOR BUT DOESN'T HAPPEN ALL THE TIME. MAY DRIVE 6 WEEKS BEFORE IT HAPPENS AGAIN. FORD HAS EXTENDED RECALL ON POWER BOOSTER. DEALER REPLACED BOOSTER SAYS THAT WAS THE PROBLEM. DROVE VEHICLE ANOTHER THREE WEEKS AND PEDAL GOES TO THE FLOOR AGAIN STILL WHILE DRIVING SLOW OR COMING DOWN A HILL PRESSING BRAKES SLIGHTLY. REPLACED MASTER CYLINDER BUT NO CHANGE. SCARED TO DRIVE VEHICLE. NEVER KNOW WHEN THE BRAKES ARE GOING TO ACT UP. *TR
THE WARNING LIGHT THAT THE DRIVER DOOR IS AJAR IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING WHEN THE CAR IS ON, AND WHEN DRIVING. IT ALSO KEEPS THE INTERIOR AND PERIMETER LIGHTS ON, UNTIL THEY 'TIME OUT,' WEARING DOWN THE BATTERY. *TR
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR AND CHIME OPERATED INDEPENDENTLY, EVEN WHEN THE DOORS WERE CLOSED. IN ADDITION, THE DOOR COULD NOT BE LATCHED WHEN THE IGNITION WAS IN THE ON POSITION. THE WARNING INDICATOR CEASED TO FUNCTION UNTIL THE VEHICLE WAS OPERATED AT A HIGHER…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR AND CHIME OPERATED INDEPENDENTLY, EVEN WHEN THE DOORS WERE CLOSED. IN ADDITION, THE DOOR COULD NOT BE LATCHED WHEN THE IGNITION WAS IN THE ON POSITION. THE WARNING INDICATOR CEASED TO FUNCTION UNTIL THE VEHICLE WAS OPERATED AT A HIGHER SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A DOOR LATCH MALFUNCTION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
THE DRIVER'S DOOR AJAR WARNING LIGHT AND ALARM GOES OFF EVEN WHEN THE DOOR IS SECURELY LATCHED. SLAMMING DOOR DOESN'T HELP AND INTERIOR LIGHT CAN STAY ON DRAWING DOWN THE BATTERY. THIS IS A SAFETY ISSUE SINCE IT CAN'T BE CERTAIN IF THE DOOR IS REALLY CLOSED. ALARM GOES OFF EVERY TIME CAR SLOWS DOWN OR STOPS. THIS WAS A PROBL…
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THE DRIVER'S DOOR AJAR WARNING LIGHT AND ALARM GOES OFF EVEN WHEN THE DOOR IS SECURELY LATCHED. SLAMMING DOOR DOESN'T HELP AND INTERIOR LIGHT CAN STAY ON DRAWING DOWN THE BATTERY. THIS IS A SAFETY ISSUE SINCE IT CAN'T BE CERTAIN IF THE DOOR IS REALLY CLOSED. ALARM GOES OFF EVERY TIME CAR SLOWS DOWN OR STOPS. THIS WAS A PROBLEM THE DAY WE PURCHASED THE VEHICLE AND WAS REPAIRED BY THE DEALER THAT DAY. IT BEGAN HAPPENING AGAIN LAST WEEK.
THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS ON AND THE DOOR LOCK BUTTON IS PRESSED, THE DOORS LOCK AND THEN UNLOCK…
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THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS ON AND THE DOOR LOCK BUTTON IS PRESSED, THE DOORS LOCK AND THEN UNLOCK WITHIN A SECOND APART. ONCE THE VEHICLE IS EXITED AND LOCKED WITH THE REMOTE, THE INTERIOR AND EXTERIOR LIGHTS REMAIN ILLUMINATED.
SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPER…
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SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPERLY TO DRIVE AT NIGHT.
Official recalls
314V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.