NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,134 reports260,000 miles · Apr 7, 2019
Electrical SystemExterior LightingUnknown Or Other
WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY H…
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WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY HOURS. MY DOOR AJAR LIGHT IS ALWAYS ON. FOR SAFETY REASONS THIS SHOULD BE ADDRESSED BY THE FORD COMPANY.
NHTSA ODI #11194393
85,000 miles · Mar 28, 2019
Electronic Stability Control (esc)Power TrainSteering
WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY…
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WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY UNTIL WE REACHED THE DRIVEWAY OF OUR HOME.
NHTSA ODI #11192096
69,536 miles · Mar 27, 2019
Power TrainService Brakes
I WAS OUT RUNNING ERRANDS AND EVERYTHING WAS FINE. LEFT A STORE TO PICK UP MY DAUGHTER FROM PRACTICE AND HAD TO STAND ON THE BRAKES TO GET THE VEHICLE TO STOP AT A RED LIGHT. THIS WAS AFTER STOPPING FINE AT THE PREVIOUS THREE STORES AND NUMEROUS LIGHTS I ENCOUNTERED. THIS ISSUE CONTINUED FOR THE NEXT 15 MILES OF LIGHTS AND TRAFF…
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I WAS OUT RUNNING ERRANDS AND EVERYTHING WAS FINE. LEFT A STORE TO PICK UP MY DAUGHTER FROM PRACTICE AND HAD TO STAND ON THE BRAKES TO GET THE VEHICLE TO STOP AT A RED LIGHT. THIS WAS AFTER STOPPING FINE AT THE PREVIOUS THREE STORES AND NUMEROUS LIGHTS I ENCOUNTERED. THIS ISSUE CONTINUED FOR THE NEXT 15 MILES OF LIGHTS AND TRAFFIC, UNTIL I GOT HOME. I DID STOP AT AN O'REILLYS AUTO PARTS ON MY WAY HOME AND CHECKED THE BRAKE FLUID LEVEL, WHICH WAS FULL. I HAVE PARKED THE VEHICLE AND HAVE BEEN DRIVING MY SON'S JEEP FOR THE PAST THREE DAYS. I HAVE AN APPOINTMENT TO DROP THE EDGE OFF AT WILLIAMSBURG FORD, WILLIAMSBURG, VA, ON 3/28/19. I HAVE RESEARCHED THIS ISSUE AND EVIDENTLY THERE IS A CUSTOMER SATISFACTION PROGRAM ANNOUNCEMENT OF A BRAKE BOOSTER ISSUE COVERED UNDER AN EXTENDED WARRANTY (13N01) AND HAVE READ MORE THAN 130 OTHER PEOPLE HAVE EXPERIENCED ISSUES IDENTICAL TO MINE. NOT UNDERSTANDING WHY THIS IS NOT A RECALL DUE TO THE NATURE OF THE FAILURE BEING BRAKES!!!!!!! FAILURE OCCURRED AT 69,536 MILES ON ODOMETER. I HAVE ALSO RECENTLY HAD AN ISSUE WITH HARD SHIFTING FROM PARK TO DRIVE. I FEEL AND HEAR A CLUNK WHEN SHIFTING AND TAKING OFF FROM BEING PARKED.
NHTSA ODI #11191778
100,000 miles · Mar 22, 2019
SteeringSuspensionWheels
REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHEN PULLING TO THE RIGHT. OVER 2000.00 PAID AND STILL NOT FIXED.
NHTSA ODI #11190980
87,000 miles · Mar 15, 2019
Service Brakes
WHEN TRYING TO STOP THE BRAKE PEDAL GOES ALL THE WAY TO BOTTOM BEFORE STOPPING. BRAKE FLUID IS FULL. PROBLEM STARTED IMMEDIATELY AND WITHOUT WARNING. VEHICLE WAS IN MOTION AT A LOW RATE OF SPEED PULLING INTO PARKING AREA.
NHTSA ODI #11187076
Mileage unknown · Mar 14, 2019
Electrical System
DRIVER DOOR AJAR WARNING COMES ON, LEAVING INTERIOR LIGHTS ON RUNNING BATTERY DOWN.
NHTSA ODI #11186851
79,000 miles · Mar 11, 2019
Electrical System
WHEN WE BOUGHT THE CAR, THE DOOR SENSOR WAS MALFUNCTIONING, IT WOULD STATED THAT THE DOOR IS OPEN WHEN IT WAS IN FACT NOT, WHEN TAKING YOUR FOOT OFF THE BREAK A WARNING COMES ON TO TELL YOU TO "PLACE THE CAR IN PARK", THE DEALERSHIP "FIXED IT" JUST OVER A YEAR LATER THE DOOR SENSOR BEGAN TO GO OFF EVEN WHEN THE DOOR WAS SHUT AND…
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WHEN WE BOUGHT THE CAR, THE DOOR SENSOR WAS MALFUNCTIONING, IT WOULD STATED THAT THE DOOR IS OPEN WHEN IT WAS IN FACT NOT, WHEN TAKING YOUR FOOT OFF THE BREAK A WARNING COMES ON TO TELL YOU TO "PLACE THE CAR IN PARK", THE DEALERSHIP "FIXED IT" JUST OVER A YEAR LATER THE DOOR SENSOR BEGAN TO GO OFF EVEN WHEN THE DOOR WAS SHUT AND LOCKED PROPERLY. ON FURTHER RESEARCH ON HOW TO FIX THE PROBLEM PERMANENTLY I FOUND THIS IS A HUGE PROBLEM PEOPLE ARE HAVING WITH THIS MODEL OF FORD. PLEASE SEND A RECALL SO IT CAN BE ADDRESSED.
NHTSA ODI #11185937
Mileage unknown · Mar 9, 2019
Electrical System
THE DRIVER DOOR LIGHT STAYS ON DOOR AJAR
NHTSA ODI #11185576
78,000 miles · Mar 5, 2019
Service Brakes
FIRST HAS BRAKE ISSUES ABOUT 1-2 YEARS AFTER I PURCHASED MY CAR IN 2012. THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY, AND I HAVE HAD NO ISSUES UP UNTIL JANUARY 2019. MY BRAKES WENT OUT WHILE STOPPING AT A TRAIN TRACK WITH A TRAIN COMING, REPLACED THE BRAKE BOOSTER AND ALL IS SEEMINGLY WELL. NOW ONE MONTH LATER, MY…
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FIRST HAS BRAKE ISSUES ABOUT 1-2 YEARS AFTER I PURCHASED MY CAR IN 2012. THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY, AND I HAVE HAD NO ISSUES UP UNTIL JANUARY 2019. MY BRAKES WENT OUT WHILE STOPPING AT A TRAIN TRACK WITH A TRAIN COMING, REPLACED THE BRAKE BOOSTER AND ALL IS SEEMINGLY WELL. NOW ONE MONTH LATER, MY BRAKES HAVE GONE OUT AGAIN WHILE STOPPING AT A STOPLIGHT IN THE RAIN (ALMOST HIT THE CAR IN FRONT OF ME), AND THE MECHANIC CAN'T FIGURE OUT WHAT IS WRONG. THEY'VE REPLACED THE BRAKE BOOSTER AGAIN, THE MASTER CYLINDER, FLUSHED THE LINES, CALLED FORD AND FLUSHED THE LINES THE WAY THEY RECOMMENDED, AND THE MOST THEY CAN GET MY BRAKES TO WORK FOR IS 30-40 MINUTES BEFORE THEY GO OUT AGAIN. THE MECHANIC LITERALLY TOLD MY DAD TO LIGHT A MATCH, AND LET THE INSURANCE TAKE CARE OF IT! WHY HASN'T THIS BEEN RECALLED BASED ON ALL OF THESE STORIES?!?
NHTSA ODI #11184359
89,000 miles · Feb 21, 2019
Electrical SystemUnknown Or Other
THE REAR LEFT DOOR "DOOR AJAR" INDICATOR WOULD SHOW THAT THE DOOR WAS OPEN, EVEN WHEN SLAMMED SHUT. AT FIRST I HAD TO SLAM THE DOOR HARDER, BUT AFTER A WHILE EVEN THAT DIDN'T WORK. WHEN THAT DIDN'T WORK, IT BECAME AN ISSUE BECAUSE MY INTERIOR LIGHTS WOULDN'T GO OFF AFTER LEAVING THE CAR. I HAD TO BREAK THE PART TO GET MY LIGHTS …
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THE REAR LEFT DOOR "DOOR AJAR" INDICATOR WOULD SHOW THAT THE DOOR WAS OPEN, EVEN WHEN SLAMMED SHUT. AT FIRST I HAD TO SLAM THE DOOR HARDER, BUT AFTER A WHILE EVEN THAT DIDN'T WORK. WHEN THAT DIDN'T WORK, IT BECAME AN ISSUE BECAUSE MY INTERIOR LIGHTS WOULDN'T GO OFF AFTER LEAVING THE CAR. I HAD TO BREAK THE PART TO GET MY LIGHTS TO GO OFF SO I DIDN'T DRAIN MY BATTERY OVERNIGHT.
NHTSA ODI #11181700
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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