NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
15 reportsClear category filterMileage unknown · Sep 12, 2019
Service BrakesUnknown Or OtherVehicle Speed ControlCrash
"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY…
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"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). MY CAR HAS BEEN WITH THEIR SERVICE DEPARTMENT FOR THREE DAYS NOW. THEY KEEP SAYING THAT THEY CANNOT FIND ANYTHING WRONG WITH IT - THIS WAS EXACTLY WHAT HAPPENED THE FIRST TIME AND 1-2 MONTHS LATER, WE ARE BACK AT THE EXACT SAME SPOT!! THERE ARE SEVERAL PEOPLE ONLINE WITH THE SAME ISSUE. THIS CAR IS NOT SAFE. WHO ELSE IS SUPPOSED TO DIAGNOSE A CAR BUT THE MANUFACTURER?!! IF THE MANUFACTURER CANNOT FIND WHAT IS WRONG WITH IT, THEN THE WORLD IS IN BIG TROUBLE. I THANK GOD FOR ALWAYS PROTECTING MYSELF AND MY FAMILY. MY VEHICLE WAS IN MOTION FROM HIGHWAY TO TURNING TO RED LIGHT. THIS CAR IS NOT SAFE FOR THE ROAD. **ON THE NEXT PAGE: I ANSWERED YES TO "WAS THERE A CRASH" - I DIDN'T CRASH INTO ANOTHER VEHICLE, I CRASHED INTO A PAVEMENT AT CHURCH THAT STOPPED THE CAR.
NHTSA ODI #11255110
54,959 miles · Nov 3, 2017
Vehicle Speed Control
THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DA…
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THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DANGEROUS PULLING OUT INTO HIGHWAY TRAFFIC ONLY TO LOSE POWER. MANY OTHER DANGEROUS SCENARIOS COULD BE EXPECTED.
NHTSA ODI #11042919
95,000 miles · Aug 17, 2016
Electronic Stability Control (esc)Power TrainVehicle Speed Control
6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE TO HOSE CLAMP LOOSE. BEGAN EXPERIENCING DOOR AJAR LIGHT AND INTERIOR LI…
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6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE TO HOSE CLAMP LOOSE. BEGAN EXPERIENCING DOOR AJAR LIGHT AND INTERIOR LIGHTS THAT DON'T TURN OFF. RETURNED TO DEALER ON 8/15/16 AND WERE TOLD THE TURBO ASSEMBLY NEEDS TO BE REPLACED FOR $2500+. COULD LOSE POWER AND CAUSE FURTHER ENGINE DAMAGE IF DRIVEN. TRIED CONTACTING FORD VIA EMAIL WITH NO RESPONSE. THERE ARE CLEARLY SAFETY ISSUES AND RECALL SHOULD BE ISSUED AND REPAIRS AT FORD EXPENSE. TIRED OF READING OF THESE SAME FORD ISSUES BUT SELECTIVE STATE AND MODEL REPAIR.
NHTSA ODI #10896541
51,000 miles · Jul 22, 2016
Vehicle Speed Control
I WAS TAKING MY 91 YEAR OLD FATHER TO THE DOCTOR WHEN I LOST ALL POWER DRIVING DOWN THE ROAD. THE ENGINE WAS STILL RUNNING BUT WAS NOT REACTING WHEN I PRESSED THE ACCELERATOR. FORTUNATELY I WAS ABLE TO STEER TO THE SIDE. TURNED THE CAR OFF, RESTARTED AND ALL SEEMED TO DO WELL. TOOK TO THE SHOP. WAS TOLD IT WAS THE THROTTLE …
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I WAS TAKING MY 91 YEAR OLD FATHER TO THE DOCTOR WHEN I LOST ALL POWER DRIVING DOWN THE ROAD. THE ENGINE WAS STILL RUNNING BUT WAS NOT REACTING WHEN I PRESSED THE ACCELERATOR. FORTUNATELY I WAS ABLE TO STEER TO THE SIDE. TURNED THE CAR OFF, RESTARTED AND ALL SEEMED TO DO WELL. TOOK TO THE SHOP. WAS TOLD IT WAS THE THROTTLE BODY SENSOR. I HAD THE EXACT SAME THING HAPPEN WITH MY FORD FUSION. IT IS EXTREMELY DANGEROUS TO LOSE ALL POWER DRIVING IN TRAFFIC. I WAS VERY FORTUNATE NO INJURIES OCCURRED BUT FURIOUS TO LEARN THAT THIS IS AN ONGOING PROBLEM THAT IS NOT COVERED UNDER WARRANTIES. VERY EXPENSIVE LESSON THE FIRST TIME. WILL BE EVEN MORE EXPENSIVE THIS TIME.
NHTSA ODI #10887879
Mileage unknown · Jun 8, 2016
Vehicle Speed Control
THE VEHICLE ACELERATE AND DESELERATE .RPM FLUCTUED FROM 11 TO 13 WHEN VEHICLE IS STOPED.CHECK ENGING ON APEAR IN DASH LATER, ONE DAY AFTER DISAPEAR AND LATER ONE DAY LATER APEAR AGAIN..
NHTSA ODI #10873224
72,984 miles · May 20, 2016
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING REPEATEDLY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING REPEATEDLY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,984....UPDATED 07/07/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/24/16.*JB
NHTSA ODI #10869983
43,000 miles · Jan 27, 2016
Power TrainVehicle Speed Control
THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND RESTARTED ENGINE. EVERYTHING NOW FINE AND GOT HOME. TOOK TO FORD DEALER. …
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THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND RESTARTED ENGINE. EVERYTHING NOW FINE AND GOT HOME. TOOK TO FORD DEALER. (FORD OF ESCONDIDO) THEY CANNOT REPLICATE THE PROBLEM. TOLD EVERYTHING CHECKED OUT OK. COULD FIND NO ERROR REPORTS UNDER DIAGNOSTICS. TOLD TO PICK UP CAR. LEFT CAR AT DEALER! THIS SUDDEN LOSS OF POWER IS A HUGE SAFETY CONCERN. IF I HAD EXPERIENCED THIS ON THE FREEWAY INSTEAD OF THE RAMP, I COULD HAVE REAR ENDED AT 65MPH!
NHTSA ODI #10822714
39,000 miles · Aug 26, 2015
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LOST POWER. THE VEHICLE WAS MERGED INTO A PARKING LOT. THE NEXT DAY, THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT …
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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LOST POWER. THE VEHICLE WAS MERGED INTO A PARKING LOT. THE NEXT DAY, THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY AND MOTOR ASSEMBLY WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA ODI #10759556
45,600 miles · Dec 16, 2014
Power TrainSteeringVehicle Speed Control
AS I PULLED INTO THE PARKING DECK AT MY OFFICE (GOING LESS THAN 10 MPH), I SUDDENLY HAD LITTLE ABILITY TO STEER, NOTHING HAPPENED WHEN I PRESSED THE GAS AND THE "LOW OIL" LIGHT CAME ON. I WAS ABLE TO COAST TO A STOP AND JUST BARELY STEER CLEAR OF NEARBY VEHICLES. RESTARTED THE CAR AND WAS ABLE TO BACK INTO A PARKING SPOT. DROV…
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AS I PULLED INTO THE PARKING DECK AT MY OFFICE (GOING LESS THAN 10 MPH), I SUDDENLY HAD LITTLE ABILITY TO STEER, NOTHING HAPPENED WHEN I PRESSED THE GAS AND THE "LOW OIL" LIGHT CAME ON. I WAS ABLE TO COAST TO A STOP AND JUST BARELY STEER CLEAR OF NEARBY VEHICLES. RESTARTED THE CAR AND WAS ABLE TO BACK INTO A PARKING SPOT. DROVE IT TO THE DEALER WHERE THEY SPENT THE ENTIRE DAY TRYING TO REPLICATE THE ISSUE TO NO AVAIL. I HAD NOTICED WHAT I WOULD DESCRIBE AS VIBRATIONS IN THE STEERING WHEEL PRIOR TO THE INCIDENT (IT'S AN APPROXIMATELY 25 MINUTE DRIVE FROM MY HOUSE TO THE OFFICE IN STOP/GO TRAFFIC WITH THE LAST SEVERAL MILES ON A BUSY INTERSTATE WITH MY OFFICE JUST OFF THE EXIT) BUT AT THE TIME I CHALKED IT UP TO THE CONSTRUCTION ON THE HIGHWAY AND VARYING LEVELS OF ASPHALT. FROM MY PERSONAL RESEARCH ONLINE, MOST PEOPLE WHO HAVE THIS ISSUE CONTINUE TO HAVE IT AT BOTH LOW AND HIGH RATES OF SPEED AND THOSE WHO HAVE HAD A REMEDY WERE ONLY ABLE TO DO SO IF THE DEALER COULD GET THEIR HANDS ON THE VEHICLE TO READ THE CODE IMMEDIATELY BEFORE THE CAR WAS RESTARTED. IT SEEMS THAT THE ERROR CODE IS DISAPPEARING WHEN THE CAR IS RESTARTED WHICH COULD EXPLAIN WHY THE DEALER COULD FIND NO CODE ON MY VEHICLE. *TR
NHTSA ODI #10664724
47,000 miles · Sep 24, 2014
Fuel/propulsion SystemVehicle Speed Control
GAS THROTTLE QUIT WORKING. CAR WOULD NOT ACCELERATE. EVERYTHING ELSE WORKED. ENGINE WOULD NOR REV WHEN ACCELERATOR PRESSED. SEE MANUAL LIGHT APPEARED WITH A WRENCH SYMBOL ON DASH. COASTED INTO PARKING LOT AND PUT CAR IN PARK AND RESTARTED. EVERYTHING WENT BACK TO NORMAL. THE NEXT MORNING, THE CAR DID THE EXACT SAME THING. TOOK T…
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GAS THROTTLE QUIT WORKING. CAR WOULD NOT ACCELERATE. EVERYTHING ELSE WORKED. ENGINE WOULD NOR REV WHEN ACCELERATOR PRESSED. SEE MANUAL LIGHT APPEARED WITH A WRENCH SYMBOL ON DASH. COASTED INTO PARKING LOT AND PUT CAR IN PARK AND RESTARTED. EVERYTHING WENT BACK TO NORMAL. THE NEXT MORNING, THE CAR DID THE EXACT SAME THING. TOOK THE CAR TO FORD DEALER AND NOTHING SHOWS UP ON COMPUTER SCAN AND THEY COULDN'T REPLICATE THEY SAID IT SOUNDED LIKE THE THROTTLE BODY,BUT COULDN'T CONFIRM. I KNOW FORD JUST RECALLED SEVERAL CARS THIS YEAR FOR EXACT SAME SYMPTOMS AND ARE REPLACING THE THROTTLE BODIES. THE INTERNET IS FULL OF COMPLAINTS OF THIS SAME PROBLEM I AM HAVING ON OTHER EDGE MODELS. *TR
NHTSA ODI #10638608
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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