STOP AND GO TRAFFIC. STOPPED AT TRAFFIC SIGNAL 4 CARS BACK. TRAFFIC STARTED MOVING ON GREEN LIGHT, I TAPPED MY BRAKES 3X, 4TH TIME NO BRAKES. I ROLLED INTO THE BACK OF A JEEP SLOWLY, 2MPH, WHILE STANDING ON MY BRAKE PEDAL WITH NO HYDRAULIC PRESSURE AT ALL. WE MOVED TO THE SHOPPING MALL PARKING LOT, BRAKE PRESSURE WAS RESTORED.…
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STOP AND GO TRAFFIC. STOPPED AT TRAFFIC SIGNAL 4 CARS BACK. TRAFFIC STARTED MOVING ON GREEN LIGHT, I TAPPED MY BRAKES 3X, 4TH TIME NO BRAKES. I ROLLED INTO THE BACK OF A JEEP SLOWLY, 2MPH, WHILE STANDING ON MY BRAKE PEDAL WITH NO HYDRAULIC PRESSURE AT ALL. WE MOVED TO THE SHOPPING MALL PARKING LOT, BRAKE PRESSURE WAS RESTORED. HAPPENED ONLY WHEN PUMPING BRAKES REPEATEDLY AT SLOW RATE OF SPEED. BROUGHT VEHICLE TO DEALER. TOLD BRAKE BOOSTER WOULD HAVE TO BE REPLACED. CUSTOMER SATISFACTION PROGRAM # 13N02.COMPLETED 7/29/14. PREVIOUSLY RAN VEHICLE HEALTH REPORT THROUGH MYSYNC = BRAKES OK. FEB'14 - OIL CHANGE AT DEALERSHIP. ASKED ABOUT LETTER I RECEIVED ABOUT BRAKE BOOSTER BUT WAS TOLD "I WASN'T READY FOR THAT JUST YET. I WOULD FEEL SPONGY BRAKES BEFORE IT NEEDED REPLACING". THEY DROVE MY VEHICLE INTO BAY AND TECH SAID BRAKES WERE FINE. OBVIOUSLY NOT. BRAKES FAILED WITHOUT WARNING. 77% INCREASE IN PREMIUMS DUE TO MERIT RATING BOARD, INSURANCE AGENT SAID THEY COULD DO NOTHING ABOUT SURCHARGE (10 YR OLD JEEP BUMPER THAT WAS ALREADY RUSTED OUT) .
NHTSA ODI #10725077
24,900 miles · Jun 8, 2015
Service Brakes
THE BRAKE ROTORS ARE CAUSING THE VEHICLE TO VIBRATE WHEN APPLYING THE BRAKE AT MODERATE SPEEDS.
NHTSA ODI #10724079
46,000 miles · May 14, 2015
Service Brakes
VEHICLE SUDDENLY AND WITHOUT ANY WARNING BECAME INCREDIBLY DIFFICULT TO BRING TO A STOP. THIS OCCURRED WITHIN 3 WEEKS OF A DEALER MULTI-POINT INSPECTION/SERVICING. BRAKES SEIZED UP AND I WOULD HAVE TO SLAM DOWN ON THEM TO GET THE CAR TO STOP. PROBLEM ONSET IN A PARKING LOT AND I WAS UNABLE TO STOP AND ACTUALLY STRUCK A PARKIN…
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VEHICLE SUDDENLY AND WITHOUT ANY WARNING BECAME INCREDIBLY DIFFICULT TO BRING TO A STOP. THIS OCCURRED WITHIN 3 WEEKS OF A DEALER MULTI-POINT INSPECTION/SERVICING. BRAKES SEIZED UP AND I WOULD HAVE TO SLAM DOWN ON THEM TO GET THE CAR TO STOP. PROBLEM ONSET IN A PARKING LOT AND I WAS UNABLE TO STOP AND ACTUALLY STRUCK A PARKING BUMPER. APPARENTLY MY BRAKE BOOSTER REQUIRED REPLACEMENT. UNLIKE ASSERTED IN FORD'S 13N02 BULLETIN, THIS DID AFFECT ABILITY TO BRAKE AND ONSET WITHOUT ANY WARNING. I BELIEVE THIS IS A SIGNIFICANT SAFETY DEFECT.
NHTSA ODI #10716546
42,000 miles · Apr 10, 2015
Service Brakes
I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN BY OUR LOCAL ELEMENTARY SCHOOL. THE BRAKES FELT LIKE THEY WERE NOT WORKING AND THAT I WAS NOT GOING TO STOP! THE ONLY WAY I COULD GET IT TO STOP WAS TO PUSH VERY HARD. THANK THE GOOD LORD THAT I DIDN'T HAVE TO STOP ON A DIME FOR A CHILD WALKING ACROSS THE SCHOOL! THE …
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I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN BY OUR LOCAL ELEMENTARY SCHOOL. THE BRAKES FELT LIKE THEY WERE NOT WORKING AND THAT I WAS NOT GOING TO STOP! THE ONLY WAY I COULD GET IT TO STOP WAS TO PUSH VERY HARD. THANK THE GOOD LORD THAT I DIDN'T HAVE TO STOP ON A DIME FOR A CHILD WALKING ACROSS THE SCHOOL! THE BRAKES ARE STILL THAT WAY TODAY AND IT IS NOT SAFE AT ALL TO DRIVE. WE TOOK IT TO OUR LOCAL SHOP TO VERIFY THAT THE BRAKES PADS WERE OK, WHICH THEY WERE. WE HAVE AN APPOINTMENT FOR OUR LOCAL FORD SHOP. AFTER REVIEWING MANY COMPLAINTS, IT SOUNDS AS THOUGH THIS IS A KNOWN PROBLEM, (BRAKE BOOSTER) AND FORD NEEDS TO HAVE A RECALL ON THIS. WE HAVE ALREADY SPEND $75 HAVING THE SHOP LOOK AT THE BRAKE PADS, AND NOW IT WILL PROBABLY COST US ANOTHER $300-$400, WHICH IS NOT RIGHT FOR A VEHICLE THAT HAS LESS THAN 45,000 MILES ON IT AND IS A 2012. NHTSA NEEDS TO CONTACT FORD AND MAKE THEM RECALL THIS, AS IT SOUNDS LIKE THERE ARE SO MANY OUT THERE WITH THE SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE AND SOMEONE CAN BE KILLED OVER THIS! FORD NEEDS TO BE HELD ACCOUNTABLE OVER THIS! READ MORE AT... HTTP://WWW.MOTORTREND.COM/CARS/2012/FORD/EDGE/RECALLS/ *TR
NHTSA ODI #10704909
35,250 miles · Mar 9, 2015
Service Brakes
WENT TO STOP BEHIND A TRUCK AT A RED LIGHT AND WHEN I PUSHED DOWN ON THE BRAKE PETAL IT FELT SPONGY AND MY CAR WOULD NOT STOP UNTIL I PUSHED EXTREMELY HARD. THEN MY PETAL KEPT GOING DOWN FURTHER TO THE FLOOR. I PLACE MY CAR IN PARK GEAR AND CONTINUED TO HOLD THE BRAKE PETAL DOWN. MY CAR BEGAN MAKING A SQUEALING NOISE WHICH STOPP…
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WENT TO STOP BEHIND A TRUCK AT A RED LIGHT AND WHEN I PUSHED DOWN ON THE BRAKE PETAL IT FELT SPONGY AND MY CAR WOULD NOT STOP UNTIL I PUSHED EXTREMELY HARD. THEN MY PETAL KEPT GOING DOWN FURTHER TO THE FLOOR. I PLACE MY CAR IN PARK GEAR AND CONTINUED TO HOLD THE BRAKE PETAL DOWN. MY CAR BEGAN MAKING A SQUEALING NOISE WHICH STOPPED WHEN I LET THE BRAKE PETAL UP. I PULLED TO THE RIGHT AND DROVE A COUPLE MORE BLOCKS WITH BRAKES STILL SPONGY AND NOT VERY RESPONSIVE. I'M AFRAID TO DRIVE THE CAR NOW AND WILL HAVE IT TOWED IN. I WAS SUPPOSE TO DRIVE TO MY CABIN YESTERDAY WHICH HAS A 35 MIN DRIVE THROUGH A CANYON WITH A 500 FOOT CLIFF ON ONE SIDE. THANKFULLY I DID NOT GO! *TR
NHTSA ODI #10692882
33,000 miles · Mar 6, 2015
Service Brakes
FORD EDGE SPORT 2012. STRANGE HISSING SOUND WHEN APPLYING BRAKES. I HAVE TO APPLY SLIGHTLY MORE PRESSURE BEFORE VEHICLE COMES TO A COMPLETE STOP. POSSIBLE POWER BRAKE BOOSTER FAILURE AS INDICATED BY FORD NOTICE "CUSTOMER SATISFACTION PROGRAM 13N02." *TR
NHTSA ODI #10692670
78,545 miles · Mar 1, 2015
Service Brakes
DRAMATIC AND SUDDEN LOW PRESSURE IN BRAKES. PITCH SOUND WHEN YOU PUT THE BRAKE TO END. HIGH RISK OF COLLUSION! FORD SAID NO RECALL RELATED EXIST, BUT MORE THAN THAT FORD DEALER FORMERLY SAID IS NO PROBLEM. I WENT TO PEP BOYS (FOR A THIRD VERIFICATION) AND THE CONCLUSION ISSUE WAS THE BOOSTER REPLACEMENT NEEDED. A LOT OF PEOP…
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DRAMATIC AND SUDDEN LOW PRESSURE IN BRAKES. PITCH SOUND WHEN YOU PUT THE BRAKE TO END. HIGH RISK OF COLLUSION! FORD SAID NO RECALL RELATED EXIST, BUT MORE THAN THAT FORD DEALER FORMERLY SAID IS NO PROBLEM. I WENT TO PEP BOYS (FOR A THIRD VERIFICATION) AND THE CONCLUSION ISSUE WAS THE BOOSTER REPLACEMENT NEEDED. A LOT OF PEOPLE HAVING SIMILAR COMPLAINT IN THE SAME VEHICLE/MODEL/YEAR AS I EVIDENCED HERE IN THE NHTSA WEB PAGE. AN INVESTIGATION ON THIS IS SUGGESTED. BRAKES ARE SECURITY!!!! THANKS. *TR
NHTSA ODI #10691353
35,000 miles · Dec 26, 2014
Service Brakes
NOTICED WHILE DRIVING THAT THE BRAKES FELT AND SOUNDED DIFFERENT THEN THEY HAD - ESPECIALLY WHEN TRYING TO STOP THE VEHICLE, THE BRAKES SOUNDED AS THOUGH THEY WERE RELEASING AIR AND THE PEDAL WAS EITHER HARD TO PRESS DOWN OR WAS TOO EASILY COMPRESSED - GOING ALL THE WAY TO THE FLOOR. HAD AN APPOINTMENT FOR SERVICE AND ASKED THA…
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NOTICED WHILE DRIVING THAT THE BRAKES FELT AND SOUNDED DIFFERENT THEN THEY HAD - ESPECIALLY WHEN TRYING TO STOP THE VEHICLE, THE BRAKES SOUNDED AS THOUGH THEY WERE RELEASING AIR AND THE PEDAL WAS EITHER HARD TO PRESS DOWN OR WAS TOO EASILY COMPRESSED - GOING ALL THE WAY TO THE FLOOR. HAD AN APPOINTMENT FOR SERVICE AND ASKED THAT FORD CHECK THE BRAKES. THEY CHECKED THEM AND REPORTED BACK TO ME THAT THERE MAY BE AN ISSUE WITH THE BOOSTER (AS THEY HAD EXPERIENCED THIS SAME PROBLEM ON OTHER CARS) BUT THAT SAFETY WISE THE VEHICLE WAS FINE. CONTINUED TO DRIVE THAT FOLLOWING WEEK ONLY TO FIND THAT ON SEVERAL DIFFERENT OCCASIONS I WAS UNABLE TO STOP THE VEHICLE WITHOUT PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKES. LUCKILY MY SPEED WHILE EXPERIENCING THIS MALFUNCTION WAS LOW ENOUGH THAT THE VEHICLE STOPPED. AFTER DOING RESEARCH I FOUND THAT SEVERAL OTHER FOLKS HAD THIS SAME ISSUE - I'M BEYOND FRUSTRATED TO KNOW THAT FORD IS AWARE OF THE SAFETY FACTORS INVOLVED AND THAT THEY HAVE NOT ISSUED A RECALL!! ALSO, FRUSTRATED THAT I SPECIFICALLY ASKED FOR THE BRAKES TO BE CHECKED AND THAT THE SERVICE DEPARTMENT DID NOT TAKE THAT OPPORTUNITY TO FIX THE PROBLEM. *TR
NHTSA ODI #10668309
57,000 miles · Nov 2, 2014
Service Brakes
ALMOST RAN MY 2012 EDGE INTO THE BACK OF AN 18 WHEELER TODAY WITH MY SON IN THE CAR WHEN MY BRAKES FAILED! I IMMEDIATELY WENT TO EXPRESS OIL SINCE THE SERVICE DEPT AT THE DEALERSHIP HAD ALREADY CLOSED FOR THE DAY. THEY SAID IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER CAUSING THE ISSUE. SINCE IT SHOULD STILL BE UNDER WARRANTY I …
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ALMOST RAN MY 2012 EDGE INTO THE BACK OF AN 18 WHEELER TODAY WITH MY SON IN THE CAR WHEN MY BRAKES FAILED! I IMMEDIATELY WENT TO EXPRESS OIL SINCE THE SERVICE DEPT AT THE DEALERSHIP HAD ALREADY CLOSED FOR THE DAY. THEY SAID IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER CAUSING THE ISSUE. SINCE IT SHOULD STILL BE UNDER WARRANTY I ELECTED TO TAKE IT STRAIGHT TO THE DEALERSHIP FIRST THING MONDAY AM. ONE OF THE GUYS FOLLOWED ME HOME TO ENSURE WE MADE IT SAFELY. MY CAR STALLED 3 TIMES IN A 10 MILE RADIUS, AGAIN 3 MORE TIMES THAT I COULD'VE BEEN THE CAUSE OF AN ACCIDENT! I DO NOT FEEL SAFE DRIVING THIS CAR AND IT SHOULD NOT BE HAVING SUCH ISSUES AT ALMOST 3 YEARS OLD WITH 57K MILES ON IT! I HAVE DONE A WEB SEARCH AND THIS SEEMS TO BE A COMMON ISSUE! WHY HAS THERE NOT BEEN A RECALL? THIS A VERY SERIOUS ISSUE THAT COULD'VE EASILY COST US OUR LIVES AND POSSIBLY OTHERS TODAY IF I HAD NOT HAD THE SPACE TO SWERVE TO AVOID COLLISION! FOR THE PAST FEW WEEKS THE BRAKES HAVE NOT FELT "RIGHT", THEY FELT "AIRY" AND RECENTLY BEGAN MAKING A HIGH PITCHED SQUEALING/HISSING SOUND. THEY WOULD GO FROM BEING VERY STIFF TO SINKING RIGHT INTO THE FLOOR. ON SEVERAL OCCASIONS I HAD TO STOMP ON THE BRAKES TO GET THE CAR TO STOP. I'M TERRIFIED TO DRIVE THE CAR EVEN TO THE DEALERSHIP MONDAY MORNING. *TR
NHTSA ODI #10651876
12,000 miles · Sep 29, 2014
Service Brakes
PERIODICALLY WHEN APPLYING THE BRAKES THEY BECOME VERY WEAK NOT STOPPING THE VEHICLE UNLESS BRAKE IS STOMPED ON. TWO DIFFERENT DRIVERS LISTED ABOVE. TOOK TO DEALERSHIP TODAY 09-29-14. THEY CALLED BACK TODAY TO EXPLAIN THAT THE BRAKE BOOSTER IS DEFECTIVE AND WILL TAKE BETWEEN 1-2 WEEKS BECAUSE PART IS NOT IN STOCK AND THEY ARE BA…
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PERIODICALLY WHEN APPLYING THE BRAKES THEY BECOME VERY WEAK NOT STOPPING THE VEHICLE UNLESS BRAKE IS STOMPED ON. TWO DIFFERENT DRIVERS LISTED ABOVE. TOOK TO DEALERSHIP TODAY 09-29-14. THEY CALLED BACK TODAY TO EXPLAIN THAT THE BRAKE BOOSTER IS DEFECTIVE AND WILL TAKE BETWEEN 1-2 WEEKS BECAUSE PART IS NOT IN STOCK AND THEY ARE BACK ORDERED. DEALER NICE AND GAVE US RENTAL. THIS ALMOST CAUSED ACCIDENT TODAY AND ON SATURDAY AS ALMOST MISSED STOPPING AND ALMOST ROLLING INTO INTERSECTION. GOOD THING MY WIFE AND I ARE STRONG AND COULD GET IT STOPPED. WE JUST HOPE THAT THIS DOES NOT CAUSE SOMEONE TO HAVE A BAD ACCIDENT. SHOULD BE RECALLED! *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2012 Ford Edge Problems, Complaints & Recalls | Skip That Year
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