STARTED HAVING PROBLEMS WITH BRAKING HARD PEDAL AT AROUND 63000 MILES. AT THE SAME TIME THE VEHICLE WOULD SHUT DOWN WHILE STOPPED IN TRAFFIC OR WHILE VEHICLE IS IN PARK MODE.
2012 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
247 reportsBRAKES FUNCTIONED PERFECTLY PRIOR TO DEPRESSING THE BRAKE PEDAL IN TRAFFIC (ON A MAJOR CITY STREET WITH THE VEHICLE MOVING AT APPROXIMATELY 40 MPH) AND THE VEHICLE DID NOT STOP. THE PEDAL WAS DIFFICULT TO DEPRESS, BUT WITH EXTREME PRESSURE, COULD BE PUSHED ALL THE WAY TO THE FLOOR, RESULTING IN A WHISTLE OR BEEP SOUND. THE VEH…
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BRAKES FUNCTIONED PERFECTLY PRIOR TO DEPRESSING THE BRAKE PEDAL IN TRAFFIC (ON A MAJOR CITY STREET WITH THE VEHICLE MOVING AT APPROXIMATELY 40 MPH) AND THE VEHICLE DID NOT STOP. THE PEDAL WAS DIFFICULT TO DEPRESS, BUT WITH EXTREME PRESSURE, COULD BE PUSHED ALL THE WAY TO THE FLOOR, RESULTING IN A WHISTLE OR BEEP SOUND. THE VEHICLE BECAME (AND REMAINS ALMOST 24 HOURS LATER) UNSAFE TO DRIVE BECAUSE IT CANNOT BE STOPPED WITHIN A REASONABLE DISTANCE. INTERNET RESEARCH INDICATES THIS TO BE A KNOWN PROBLEM WITH THE 2012 FORD EDGE BRAKE SYSTEM, AND REFERENCES PROBLEMS WITH BRAKE BOOSTER. THERE SHOULD BE A SAFETY-RELATED RECALL MANDATED FOR THIS VEHICLE, GIVEN THE PROPENSITY FOR SUDDENLY FAILED BRAKES TO CAUSE SERIOUS ACCIDENTS OR INJURIES.
WHEN I PLACE MY FOOT ON THE BRAKE TO START THE CAR, AND I LEAVE MY FOOT ON BRAKE PADDLE THERE IS A HUMMING NOISE THAT HAPPENS, THIS ALSO HAPPENS WHEN I PLACE CAR IN REVERSE AND LEAVE MY FOOT ON BRAKE. ALSO THERE HAS BEEN TWO TIMES WHEN I WAS STOPPING THE CAR THAT THE BRAKE PADDLE WENT TO THE FLOOR AND THE CAR WAS NOT STOPPING. O…
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WHEN I PLACE MY FOOT ON THE BRAKE TO START THE CAR, AND I LEAVE MY FOOT ON BRAKE PADDLE THERE IS A HUMMING NOISE THAT HAPPENS, THIS ALSO HAPPENS WHEN I PLACE CAR IN REVERSE AND LEAVE MY FOOT ON BRAKE. ALSO THERE HAS BEEN TWO TIMES WHEN I WAS STOPPING THE CAR THAT THE BRAKE PADDLE WENT TO THE FLOOR AND THE CAR WAS NOT STOPPING. ONCE WHEN I WAS DRIVING ACROSS A PARKING LOT AND STOPPING TO WAIT TO PULL OUT AND ONCE WHEN I WAS PULLING INTO A PARKING SPACE. BOTH OF THESE INCIDENTS HAPPENED ON THE SAME DAY.
BRAKE BOOSTER FAILED WITH NO PRIOR WARNING. SITTING AT STOP LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND CAR LUNDGED FORWARD INTO INTERSECTION. LUCKILY WE WERE NOT HIT. CONTACTED FORD DEALER AND THEY INFORMED ME IT IS "VERY" COMMON FAILURE AND IT WAS COVERED UNDER EXTENDED WARRANTY NEGOTIATED BY FORD TO PREVENT A RECALL? I SEE …
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BRAKE BOOSTER FAILED WITH NO PRIOR WARNING. SITTING AT STOP LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND CAR LUNDGED FORWARD INTO INTERSECTION. LUCKILY WE WERE NOT HIT. CONTACTED FORD DEALER AND THEY INFORMED ME IT IS "VERY" COMMON FAILURE AND IT WAS COVERED UNDER EXTENDED WARRANTY NEGOTIATED BY FORD TO PREVENT A RECALL? I SEE FORD WHO WON THAT NEGOTIATION.. IT IS NICE THAT THIS WON'T COST ME ANY MONEY BUT IT HAS OR WILL SURELY COST SOMEONE THEIR LIFE(S). UNBELIEVABLE THAT THE DEALER, NHTSA AND FORD KNOW ABOUT THIS PROBLEM AND NO NOTICE IS SENT TO TENS OF THOUSANDS OF FAMILIES DRIVING KIDS AROUND IN DEATH TRAPS? IF THAT IS THE BEST YOU CAN NEGOTIATE AT NHTSA, GIVEN A CHOICE I'D RATHER HAVE BEEN NOTIFIED OF THE ISSUE RATHER THAN HAVE FORD PAY FOR THE REPAIR. AT LEAST FAMILIES COULD MAKE THE WISE DECISION NOT TO DRIVE THE CAR. WHY DO WE HAVE GOVERNMENT AGENCIES IF THIS IS ALLOWED? I SEE HUNDREDS OF COMPLAINTS ALL OVER THE WEB AND NO RECALL??? NO NOTICE?? HOW MANY OTHER TIMEBOMBS HAVE BEEN SUCESSFULLY NEGOTIATED TO REMAIN ON OUR ROADS PUTTING FAMILIES AT RISK BY MANUFACTURERS?
BRAKES FAILED TO ENGAGE, PEDAL WAS HARD, PEDAL HAD TO BE PUMPED TO GET BRAKES TO ENGAGE, DEALER VISITED DEC 23 2015, DIAGNOSIS POWER BREAK BOOSTER FAILURE, CALLED DEC 28 2015 TO RETURN FOR SERVICE, DEALER CLAIMED CAR FINE TO DRIVE AND LEFT DEALERSHIP WITH CAR ON THE 23RD?
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED.THE MANUFACT…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED.THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
THE CAR FAILS TO STOP AND BREAK PEDAL GOES TO THE FLOOR WHEN APPLIED. FORD HAS A BLURB OUT - 13N02 - EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER - ABOUT THIS BUT IT'S NOT A MANDATORY RECALL. I ALMOST GOT KILLED GOING THROUGH AN INTERSECTION YESTERDAY WHEN MY VEHICLE FAILED TO STOP. DO PEOPLE NEED TO DIE BEFORE THEY ADDRESS …
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THE CAR FAILS TO STOP AND BREAK PEDAL GOES TO THE FLOOR WHEN APPLIED. FORD HAS A BLURB OUT - 13N02 - EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER - ABOUT THIS BUT IT'S NOT A MANDATORY RECALL. I ALMOST GOT KILLED GOING THROUGH AN INTERSECTION YESTERDAY WHEN MY VEHICLE FAILED TO STOP. DO PEOPLE NEED TO DIE BEFORE THEY ADDRESS THIS ISSUE?
PEDAL SOMETIMES GOES TO FLOOR AND IS SLOW TO PUMP UP AGAIN. MORE NORMAL SYMPTOM IS THE BREAK CONTINUES TO SLOWLY GO TO FLOOR WHILE STOPPED AT A LIGHT. FIRST THOUGH WAS AIR IN THE BRAKES BUT NOW BELIEVE THE BOOSTER PUMP IS INADEQUATE OR FAILING.
WHEN I PRESS BRAKE PEDAL IS HARD AND THE VEHICLE DONT WANT STOP AND WHEN I TRY TO PRESS PEDAL TWICE STILL DIDN'T STOP CORECTLY , BRAKE ROTOR AND PADS STILL LIKE 80%
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING IN REVERSE, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED TO STOP AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED ALL FOUR BRAKE PADS AND MACHINED THE ROTORS. THE FAILURE RECURRED. THE VEHICLE WAS NOT R…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING IN REVERSE, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED TO STOP AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED ALL FOUR BRAKE PADS AND MACHINED THE ROTORS. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000....UPDATED 01/27/16 *BF; 04/23/18*JB *CN
Official recalls
314V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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