NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
84 reportsClear category filter98,000 miles · May 29, 2018
Electrical SystemExterior Lighting
THE DRIVER'S SIDE DOOR AJAR IS CONSTANTLY ON. I HAVE OPENED AND SHUT THE DOOR MULTIPLE TIMES AND EVEN TRIED TO DO WHAT SOME YOUTUBE VIDEOS HAVE SHOWN. DOME LIGHT SOMETIMES STAYS ON AFTER I PARK, SOMETIMES GOES OFF. I WILL HAVE A DEAD BATTERY AND PROBABLY ADDITIONAL COSTS UNLESS I WANT TO PAY $400+ TO FORD TO FIX THIS KNO…
Read full complaint
THE DRIVER'S SIDE DOOR AJAR IS CONSTANTLY ON. I HAVE OPENED AND SHUT THE DOOR MULTIPLE TIMES AND EVEN TRIED TO DO WHAT SOME YOUTUBE VIDEOS HAVE SHOWN. DOME LIGHT SOMETIMES STAYS ON AFTER I PARK, SOMETIMES GOES OFF. I WILL HAVE A DEAD BATTERY AND PROBABLY ADDITIONAL COSTS UNLESS I WANT TO PAY $400+ TO FORD TO FIX THIS KNOWN ISSUE.
NHTSA ODI #11098368
Mileage unknown · May 16, 2018
Electrical SystemExterior Lighting
THE DRIVER DOOR AND REAR DRIVER DOOR "DOOR AJAR" NOTIFICATION'S DO NOT TURN OFF, EVEN WHEN THE DOORS ARE CLOSED. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH DRAINS THE BATTERY, AND THEN THE VEHICLE WILL NOT START LATER. THIS ALSO PREVENTS THE DOORS FROM LOCKING WHILE DRIVING. THIS IS AN ONGOING ISSUE AND CAN NOT SEEM TO BE RESO…
Read full complaint
THE DRIVER DOOR AND REAR DRIVER DOOR "DOOR AJAR" NOTIFICATION'S DO NOT TURN OFF, EVEN WHEN THE DOORS ARE CLOSED. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH DRAINS THE BATTERY, AND THEN THE VEHICLE WILL NOT START LATER. THIS ALSO PREVENTS THE DOORS FROM LOCKING WHILE DRIVING. THIS IS AN ONGOING ISSUE AND CAN NOT SEEM TO BE RESOLVED, EVEN AFTER A MECHANIC CLEANED AND LUBRICATED THE DOOR LATCHES.
NHTSA ODI #11094147
Mileage unknown · Nov 11, 2017
Electrical SystemExterior Lighting
FAULTY DOOR LATCH SENSOR ON REAR DRIVER SIDE DOOR. THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS FULLY CLOSED CAUSING THE INTERIOR LIGHTS TO COME ON AS WELL. THE INTERIOR LIGHT STAY ON EVEN AFTER THE CAR IS SHUT OFF CAUSING DRAINING OF THE BATTERY. THE DOOR AJAR LIGHT HAS EVEN COME ON WHEN DRIVING. PROBLEM STARTED OVER A MONTH A…
Read full complaint
FAULTY DOOR LATCH SENSOR ON REAR DRIVER SIDE DOOR. THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS FULLY CLOSED CAUSING THE INTERIOR LIGHTS TO COME ON AS WELL. THE INTERIOR LIGHT STAY ON EVEN AFTER THE CAR IS SHUT OFF CAUSING DRAINING OF THE BATTERY. THE DOOR AJAR LIGHT HAS EVEN COME ON WHEN DRIVING. PROBLEM STARTED OVER A MONTH AGO AND HAS BEEN SPORADICALLY HAPPENING
NHTSA ODI #11045309
Mileage unknown · Oct 14, 2017
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR STAYS ON
NHTSA ODI #11033329
93,000 miles · Aug 30, 2017
Exterior Lighting
WHEN I GET INTO MY CAR, CLOSE THE DOOR, AND START THE ENGINE, THE PASSENGER DOOR AJAR SIGN COMES ON. IT STAYS ON, AS WELL AS THE OVERHEAD LIGHTS, EVEN IF I SHUT THE PASSENGER DOOR.
NHTSA ODI #11020616
76,000 miles · May 8, 2017
Exterior LightingUnknown Or Other
THE DOOR AJAR LIGHT COMES ON WHEN DOOR IS COMPLETELY SHUT ON THE DRIVERS SIDE, IT PREVENTS FROM MY DOORS FROM LOCKING AND I HAVE CHILDREN IN THE CAR. IT HAS TRAPPED ME IN THE CAR, I HAD TO CLIMB OVER INTO THE PASSENGER SEAT AND EXIT OUT OF THAT DOOR. IT ALSO DRAINS MY BATTERY BECAUSE THE LIGHTS STAY ON IN THE CAR.
NHTSA ODI #10984325
55,000 miles · Apr 28, 2017
Exterior LightingStructure
DOOR AJAR LIGHT KEEPS FLASHING WHILE DRIVING EVEN THOUGH DOOR IS SHUT. DOORS WILL NOT LOCK BECAUSE THE CAR THINKS THE DOOR IS OPEN. OVERHEAD LIGHTS STAY ON WHILE DRIVING AND WHILE CAR IS PARKED. CAN MAKE THE CAR IDEAL FOR THEFT AND UNSAFE WHILE DRIVING DOWN THE ROAD BECAUSE THE DOORS WON'T LOCK.
NHTSA ODI #10981195
136,588 miles · Apr 17, 2017
Electrical SystemExterior Lighting
BATTERY DRAINS DUE TO SOME LIGHTS STAYING ON AS WELL AS DRIVER DOOR AJAR LIGHT STAYING ON, ALTHOUGH ALL DOORS ARE SHUT. THESE ISSUES HAPPEND THUS FAR WHEN TRYING TO PARK THE VEHICLE AND WHEN ENTERING TO DRIVE. THE LIGHT WILL STAY ON DURING DRIVING.
NHTSA ODI #10978733
Mileage unknown · Apr 6, 2017
Electrical SystemExterior Lighting
DOOR AJAR LIGHT COMES ON AND IT IS DRAINING MY BATTERY.THE DDOR LATCH IS DEFECTIVE
NHTSA ODI #10970878
12,000 miles · Mar 2, 2017
Electrical SystemExterior Lighting
DOOR AJAR INDICATOR STAYS ON WHEN DOOR IS FULLY CLOSED KEEPING INTERIOR LIGHTS ON WHEN DRIVING CAUSING VISION PROBLEMS AT NIGHT. ALSO WILL NOT ALLOW DOORS TO BE LOCKED WHEN CAR IS IN MOTION.CAR HAS ONLY 12000 MILES AND IS IN LIKE NEW CONDITION AND HAS NOT BEEN EXPOSED TO HARSH WEATHER CONDITIONS.DOES NOT OCCUR EVERY TIME BUT IS …
Read full complaint
DOOR AJAR INDICATOR STAYS ON WHEN DOOR IS FULLY CLOSED KEEPING INTERIOR LIGHTS ON WHEN DRIVING CAUSING VISION PROBLEMS AT NIGHT. ALSO WILL NOT ALLOW DOORS TO BE LOCKED WHEN CAR IS IN MOTION.CAR HAS ONLY 12000 MILES AND IS IN LIKE NEW CONDITION AND HAS NOT BEEN EXPOSED TO HARSH WEATHER CONDITIONS.DOES NOT OCCUR EVERY TIME BUT IS BECOMING FREQUENT.
NHTSA ODI #10958262
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration