IllustrationDRIVER DOOR REMAINS AJAR NO MATTER WHAT WE DO. INTERIOR LIGHTS STAY ON. SAFETY CONCERN BECAUSE ONE NEVER KNOWS IF DOOR IS REALLY CLOSED PROPERLY OR NOT! INTERIOR LIGHTS CAN DRAIN BATTERY. DEALER REPAIRED ABOUT 15 MONTHS AGO. SAME PROBLEM RETURNED. VERY EXPENSIVE.
2012 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
32525–50K
22750–75K
12275–100K
103100–150K
18150K+
874 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 462 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 247 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports5 fire reports12 injury reports
Electrical System complaints
462 reportsUNABLE TO LOCK DOORS FROM WITHIN CABIN DUE TO DOOR AJAR SENSOR. CHILD EASILY OPENS DOOR WHILE DRIVING. HAD A STRANGER OPEN MY DOOR AND GOT IN PASSENGER SEAT THINKING IT WAS HIS MOTHERS CAR, THAN GOODNESS HE DID NOT HAVE A GUN. LACK OF SAFETY AND SECURITY FUNCTION.
THE IS CLOSED AND THE DOOR AJAR WARNING IS COMING UP AND NOT LEAVING. I HAVE TO CLOSE THE DOOR 10+ TIMES SOMETIME TO GET THE WARNING TO GO AWAY. IT LEAVES THE LIGHT ON AND RUNS THE BATTERY.
TL* THE CONTACT OWNS A 2012 FORD EDGE. AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE DOOR AJAR SENSOR ILLUMINATED ERRONEOUSLY, INDICATING THAT THE DOOR WAS NOT CLOSED. WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD REMAIN ILLUMINATED FOR AN EXTENDED PERIOD. WHILE OPERATING THE VEHICLE, AN AUDIBLE ALARM WOULD ACTIVA…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE DOOR AJAR SENSOR ILLUMINATED ERRONEOUSLY, INDICATING THAT THE DOOR WAS NOT CLOSED. WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD REMAIN ILLUMINATED FOR AN EXTENDED PERIOD. WHILE OPERATING THE VEHICLE, AN AUDIBLE ALARM WOULD ACTIVATE AND A WARNING MESSAGE TO PARK THE VEHICLE WOULD DISPLAY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,700.
THE DRIVER'S SIDE "DOOR AJAR" LIGHT STAYS ON EVEN AFTER DOOR HAS SHUT AND BEEN SLAMMED. THE INTERIOR LIGHT STAYS ON WHILE SLOWLY MOVING, EVENTUALLY THE INSIDE LIGHT TURNS OFF BUT WHEN YOU STOP, THE CAR STARTS DINGING AND READS "PUT VEHICLE IN PARK" I BELIEVE THIS IS A SAFETY ISSUE BECAUSE WHEN LEAVING A DRIVEWAY OR PARKING LOT…
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THE DRIVER'S SIDE "DOOR AJAR" LIGHT STAYS ON EVEN AFTER DOOR HAS SHUT AND BEEN SLAMMED. THE INTERIOR LIGHT STAYS ON WHILE SLOWLY MOVING, EVENTUALLY THE INSIDE LIGHT TURNS OFF BUT WHEN YOU STOP, THE CAR STARTS DINGING AND READS "PUT VEHICLE IN PARK" I BELIEVE THIS IS A SAFETY ISSUE BECAUSE WHEN LEAVING A DRIVEWAY OR PARKING LOT AT NIGHT, YOU CANNOT SEE ANYTHING AROUND YOU OUTSIDE BECAUSE OF THE INTERIOR LIGHT REMAINING ON UNTIL YOU REACH A SPEED OF AROUND 10-15 MPH. I'M WORRIED THAT I MAY STRIKE AN OBJECT OR PERSON BECAUSE OF VISIBILITY ISSUES.
DRIVERS DOOR AJAR LIGHT WONT GO OFF NO MATTER WHAT I DO TO IT. CAUSING THE DOME LIGHT TO STAY ON WHILE DRIVING AND NOT BEING ABLE TO LOCK THE DOORS AT ALL. I CONTACTED MY LOCAL FORD DEALER AND THEY TOLD ME TO TRY CLEANING IT WITH SOME WD 40 AND IF THAT DOESN'T WORK TO BRING IT IN AND THEY WILL RUN SOME TESTS ON IT WHICH WOULD CO…
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DRIVERS DOOR AJAR LIGHT WONT GO OFF NO MATTER WHAT I DO TO IT. CAUSING THE DOME LIGHT TO STAY ON WHILE DRIVING AND NOT BEING ABLE TO LOCK THE DOORS AT ALL. I CONTACTED MY LOCAL FORD DEALER AND THEY TOLD ME TO TRY CLEANING IT WITH SOME WD 40 AND IF THAT DOESN'T WORK TO BRING IT IN AND THEY WILL RUN SOME TESTS ON IT WHICH WOULD COST ME OVER 300 BUCKS AND THEN THEY WOULD GO AHEAD AND CHANGE THE DOOR LATCH WHICH WOULD COST ME ANOTHER 200 DOLLARS OR SO AND COULDN'T GUARANTEE THAT THE PROBLEM WOULDN'T COME BACK. A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM FORD NEEDS TO STEP UP TO THE PLATE AND FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE IN PARK, THE DOORS FAILED TO LOCK ELECTRONICALLY FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
THE DOOR AJAR WARNING STAYS ON EVEN WHEN DOOR IS CLOSED. AT NIGHT, THE INTERIOR LIGHTS STAY ON FOR 30 SECONDS- REDUCING VISIBILITY. WHEN DRIVING IN SLOW TRAFFIC OR AFTER MOVING FROM A STOP, VEHICLE BEEPS AND SAYS TO SHIFT INTO PARK, AND THEN VANISHES. DISTRACTING AND ANNOYING! MILEAGE AT 66K.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT THE DOORS ONLY LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
HAVE HAD THE SAME ISSUES WITH BOTH THE DRIVER DOOR AND REAR PASSENGER (DRIVERS SIDE) LATCH OR SENSOR IMPROPERLY WORKING. BOTH DOOR LATCHES AND OR SENSORS MALFUNCTIONS MAKE THE DOOR AJAR LIGHT IN THE INSTRUMENT PANEL STAY LIT, AND MAKES THE OVERHEAD LIGHTS STAY ON. THE INTERIOR LIGHT STAYING ON MAKES IT DIFFICULT TO DRIVE AT NIGH…
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HAVE HAD THE SAME ISSUES WITH BOTH THE DRIVER DOOR AND REAR PASSENGER (DRIVERS SIDE) LATCH OR SENSOR IMPROPERLY WORKING. BOTH DOOR LATCHES AND OR SENSORS MALFUNCTIONS MAKE THE DOOR AJAR LIGHT IN THE INSTRUMENT PANEL STAY LIT, AND MAKES THE OVERHEAD LIGHTS STAY ON. THE INTERIOR LIGHT STAYING ON MAKES IT DIFFICULT TO DRIVE AT NIGHT AND ALSO DRAINS THE BATTERY.
Official recalls
314V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
12V438000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.