NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
462 reportsClear category filter12,000 miles · Mar 2, 2017
Electrical SystemExterior Lighting
DOOR AJAR INDICATOR STAYS ON WHEN DOOR IS FULLY CLOSED KEEPING INTERIOR LIGHTS ON WHEN DRIVING CAUSING VISION PROBLEMS AT NIGHT. ALSO WILL NOT ALLOW DOORS TO BE LOCKED WHEN CAR IS IN MOTION.CAR HAS ONLY 12000 MILES AND IS IN LIKE NEW CONDITION AND HAS NOT BEEN EXPOSED TO HARSH WEATHER CONDITIONS.DOES NOT OCCUR EVERY TIME BUT IS …
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DOOR AJAR INDICATOR STAYS ON WHEN DOOR IS FULLY CLOSED KEEPING INTERIOR LIGHTS ON WHEN DRIVING CAUSING VISION PROBLEMS AT NIGHT. ALSO WILL NOT ALLOW DOORS TO BE LOCKED WHEN CAR IS IN MOTION.CAR HAS ONLY 12000 MILES AND IS IN LIKE NEW CONDITION AND HAS NOT BEEN EXPOSED TO HARSH WEATHER CONDITIONS.DOES NOT OCCUR EVERY TIME BUT IS BECOMING FREQUENT.
NHTSA ODI #10958262
50,000 miles · Feb 28, 2017
Electrical SystemUnknown Or Other
THE DOOR AJAR SENSOR IS MALFUNCTIONING. THE CAR DOES NOT RECOGNIZE WHEN THE DOOR IS CLOSED. THIS CAUSES THE BATTERY TO BE COMPLETELY DRAINED.
NHTSA ODI #10957641
65,000 miles · Feb 15, 2017
Electrical SystemExterior Lighting
THE DRIVER SIDE DOOR AJAR SWITCH IS NOT WORKING WHICH CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHILE DRIVING OR LEAVE LIGHTS ON TO DRAIN THE BATTERY WHEN PARKED.
NHTSA ODI #10954959
65,000 miles · Feb 12, 2017
Electrical SystemUnknown Or Other
DOOR AJAR SENSOR FAILURE: 2012 FORD EDGE LEFT REAR PASSENGER "DOOR AJAR" SENSOR FAILS TO INDICATE WHEN DOOR IS SHUT/LOCKED INDICATING IT MAY STILL BE OPEN/UNLOCKED. THE SENSOR FAILURE AFFECTS THE FOLLOWING: - ALARM/INTRUSION DETECTION: SECURITY SYSTEM DOES NOT SET PROPERLY AND WILL ACTIVATE RANDOMLY IF SET. ATTEMPTING TO SET …
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DOOR AJAR SENSOR FAILURE: 2012 FORD EDGE LEFT REAR PASSENGER "DOOR AJAR" SENSOR FAILS TO INDICATE WHEN DOOR IS SHUT/LOCKED INDICATING IT MAY STILL BE OPEN/UNLOCKED. THE SENSOR FAILURE AFFECTS THE FOLLOWING: - ALARM/INTRUSION DETECTION: SECURITY SYSTEM DOES NOT SET PROPERLY AND WILL ACTIVATE RANDOMLY IF SET. ATTEMPTING TO SET ALARM RESULTS IN THREE ABNORMAL HORN BLASTS INDICATING A DOOR IS AJAR. IN THIS STATE, ALARM WILL SOUND RANDOMLY WHICH IS HIGHLY DISRUPTIVE TO NEIGHBORS. IT IS UNSURE WHETHER THIS MODEL CAN LOCK WITHOUT SECURITY SYSTEM ENABLED, FORCING THE VEHICLE TO BE LEFT UNLOCKED. - ELECTRIC / BATTERY: DOME LIGHTS, AND OTHER DASH INDICATORS DO NOT SECURE MANUALLY AND CAUSE SEVERE BATTERY DRAINAGE. EXPENSIVE BATTERY REPLACEMENTS. - SAFETY: SMALL CHILDREN IN CAR SEATS, UNSURE IF DOORS ARE PROPERLY SECURED, DOUBT AND PEACE OF MIND IN FORD. THE ISSUE WAS DISCOVERED APPROXIMATELY AUGUST 2016. VEHICLE WAS PARKED. AT FIRST THE DOOR COULD BE OPENED AND RE-SHUT WITH FORCE AND SENSOR WOULD SELF CORRECT, BUT ULTIMATELY IT WOULD FAIL ALTOGETHER. THIS IS A KNOWN ISSUE. FORD, WHERE IS THE RECALL!?
NHTSA ODI #10954094
50,000 miles · Feb 8, 2017
Electrical SystemExterior LightingStructure
REAR DRIVER SIDE DOOR AJAR LIGHT WILL NOT TURN OFF, HAVE DRAINED 2 CAR BATTERIES, THE ALARM GOES OFF AT RANDOM AND THE INTERIOR DOME LIGHT STAYS ON. HAD TO PULL CABIN LIGHTING FUSE TO STOP BATTERY FROM DRAINING. THE INDICATION IS CONSTANTLY ON THERE IS NO WAY TO TELL IN DOOR IS ACTUALLY AJAR OR NOT.
NHTSA ODI #10950405
Mileage unknown · Feb 7, 2017
Electrical System
THE DOOR AJAR IS ON PERMANENTLY WHEN THE DOOR ISN'T AJAR. LIGHTS ON AND OFF AT RANDOM TIMES. SEEMS TO BE A COMMON PROBLEM VIA OTHER PEOPLE WITH THIS MODEL
NHTSA ODI #10950030
71,000 miles · Jan 31, 2017
Electrical System
FOR THE 2ND TIME IN 2 YEARS MY DOOR AJAR LIGHT COMES ON WHEN THE CAR IS STARTED AND IN MOTION WHICH LEAVES THE OVERHEAD LIGHTS ON AND THE DOORS UNLOCKED WHILE DRIVING. THE OVERHEAD LIGHT ON AT NIGHT AND THE DOORS UNLOCKED WHILE DRIVING IS DANGEROUS AND I SHOULD NOT HAVE TO PAY FOR AN ISSUE THAT IS SAFETY RELATED FOR A SECOND TI…
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FOR THE 2ND TIME IN 2 YEARS MY DOOR AJAR LIGHT COMES ON WHEN THE CAR IS STARTED AND IN MOTION WHICH LEAVES THE OVERHEAD LIGHTS ON AND THE DOORS UNLOCKED WHILE DRIVING. THE OVERHEAD LIGHT ON AT NIGHT AND THE DOORS UNLOCKED WHILE DRIVING IS DANGEROUS AND I SHOULD NOT HAVE TO PAY FOR AN ISSUE THAT IS SAFETY RELATED FOR A SECOND TIME IN 2 YEARS. *TR
NHTSA ODI #10948615
62,591 miles · Jan 30, 2017
Electrical SystemExterior Lighting
THE "DOOR AJAR" LIGHT WILL NOT SHUT OFF EVEN WHEN THE DOOR IS CLOSED AND THIS LEAVES THE INTERIOR LIGHTS ON WHICH IS A NIGHTTIME DRIVING HAZARD. THE DEALER SAYS THE LATCH IS DEFECTIVE AND FORD WILL NOT ASSIST IN THE REPAIR. THIS HAPPENS WHEN THE CAR IS MOVING AND STATIONARY. DUE TO THE HIGH COST (OVER $550.00) PEOPLE ARE GOING …
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THE "DOOR AJAR" LIGHT WILL NOT SHUT OFF EVEN WHEN THE DOOR IS CLOSED AND THIS LEAVES THE INTERIOR LIGHTS ON WHICH IS A NIGHTTIME DRIVING HAZARD. THE DEALER SAYS THE LATCH IS DEFECTIVE AND FORD WILL NOT ASSIST IN THE REPAIR. THIS HAPPENS WHEN THE CAR IS MOVING AND STATIONARY. DUE TO THE HIGH COST (OVER $550.00) PEOPLE ARE GOING TO IGNORE THE REPAIR AND THEN DRIVE IMPAIRED. SO HOW MANY ACCIDENTS ARE REQUIRED BEFORE FORD IS FORCED TO DEAL WITH THIS ISSUE? *TR
NHTSA ODI #10948555
102,894 miles · Jan 27, 2017
Electrical System
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL NUMEROUS TIMES, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, WAITED FOR A WHILE, AND RESUMED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…
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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL NUMEROUS TIMES, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, WAITED FOR A WHILE, AND RESUMED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,894.
NHTSA ODI #10948047
87,066 miles · Jan 23, 2017
Electrical SystemFuel System, GasolinePower Train
WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I B…
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WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I BLAME HER . *TR
NHTSA ODI #10946968
Official recalls
3Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Sep 7, 2012
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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