IllustrationFront drivers Door will not open from outside of vehicle
2011 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2011 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reportsThe contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle jerked while coming to a stop and made an abnormal sound. The ABS failure and traction control warning lights were illuminated. The failure also occurred while reversing. The contact stated that the failure was intermittent. …
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The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle jerked while coming to a stop and made an abnormal sound. The ABS failure and traction control warning lights were illuminated. The failure also occurred while reversing. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the ABS module had failed and needed to be replaced. The dealer was awaiting the part to complete the repair. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 147,000.
Brakes they do not stop it is available for inspection , I was on the highway when the brake pedal went to the floor and I had to roll to stop and yes Jtr repair has confirmed the master cylinder and ABS SUSTEM IS FAULTY no warning it just happened and it happened about a week ago the car is currently parked
My brakes are not working at all brake goes to the floor
The contact owns a 2011 Ford Edge. The contact stated when the vehicle was shifted into reverse(R), the rearview camera image was distorted. The contact stated that the failure was intermittent and that there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The ve…
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The contact owns a 2011 Ford Edge. The contact stated when the vehicle was shifted into reverse(R), the rearview camera image was distorted. The contact stated that the failure was intermittent and that there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.
NHTSA Request #1576215 | Ford Motor Company [XXX] I am filing a complaint as suggested by the U.S. Department of Transportation’s Vehicle Safety Hotline Information Center. My 2011 Ford Edge is experiencing the same symptoms as indicated in a safety recall for failure of the backup camera, however my vehicle/equipment is not inc…
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NHTSA Request #1576215 | Ford Motor Company [XXX] I am filing a complaint as suggested by the U.S. Department of Transportation’s Vehicle Safety Hotline Information Center. My 2011 Ford Edge is experiencing the same symptoms as indicated in a safety recall for failure of the backup camera, however my vehicle/equipment is not included in the recall. The camera was replaced and paid for out of pocket in 2021 due to the same issue. I requested that Ford Motor Company provide a Customer Satisfaction Program for my vehicle's back up camera. We paid $1,072.46 ($485.00 for the camera + $587.46 in labor charges) to replace the defective back up camera 1/28/2021 after the technician at Mike Marone Ford in Longmont, CO verified our concern and confirmed that the backup camera was inoperable and had failed. This repair came with a 2 year unlimited mileage parts and labor warranty. When the camera failed again in 2023, I called the same dealership to ask about the repairs and was told the warranty had expired a few months prior and there was nothing they could do other than have us pay to replace the camera again. They performed an inspection and confirmed the camera is inoperable. Shortly thereafter we received SAFETY recall notification 23S23/NHTSA Recall 23V342 for an inoperative rear camera for our 2020 Ford Explorer. I was hopeful that Ford realized the camera was defective and would replace the camera in our 2011 Ford Edge as part of that same recall, as the safety notification stated "The loss of the rear camera image while in reverse increases the risk of a crash". I called Ford Motor Company I was told by the customer service agent I spoke with, that this was a VIN specific recall notice and she could not honor the recall for 2011 Ford Edge. followed up with Ford asking them to reconsider their decision, and was told they could not overrule the initial decision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was unoccupied and parked inside the residential garage, there was a fuel odor entering the house. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a roll-over valve failure. The contact was informed …
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The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was unoccupied and parked inside the residential garage, there was a fuel odor entering the house. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a roll-over valve failure. The contact was informed that the roll-over valve needed to be replaced along with other unknown repairs. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Brakes going to floor and very little stopping power. HCU failure caused by DOT3 brake fluid causing dump valve in block to stay stuck open. 2nd replacement valve from Ford and again it happened almost causing an accident. This issue is becoming to common across these HCU ford uses. This should be recalled and consumers shou…
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Brakes going to floor and very little stopping power. HCU failure caused by DOT3 brake fluid causing dump valve in block to stay stuck open. 2nd replacement valve from Ford and again it happened almost causing an accident. This issue is becoming to common across these HCU ford uses. This should be recalled and consumers should be advised. Ford advised that we maybe try DOT4 brake fluid and purchase another HCU. This is our 3rd one in 6 years.
The contact owns a 2011 Ford Edge. The contact stated while driving 60 - 70 MPH, the brake pedal was firm while depressed and went to the floorboard. The vehicle made an abnormal sound and failed to stop immediately. The contact shifted the transmission to neutral(N) and the vehicle slowed down. No warning light was illuminated.…
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The contact owns a 2011 Ford Edge. The contact stated while driving 60 - 70 MPH, the brake pedal was firm while depressed and went to the floorboard. The vehicle made an abnormal sound and failed to stop immediately. The contact shifted the transmission to neutral(N) and the vehicle slowed down. No warning light was illuminated. Additionally, the vehicle stalled while driving. The contact pulled over and restarted the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed a tear in the brake booster and related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster). The vehicle was then taken to the dealer, and the contact was informed that the VIN was not included in the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that because the VIN was not originally included in the Customer Satisfaction Program: 13N02 - Supplement #1, the VIN would also be excluded from the updated program extension coverage under Supplement #2. The failure mileage was approximately 172,000.
The passenger door warning keeps coming on saying door ajar and keeps lights illuminated until I manually move latch on door to catch
Official recalls
311V128000 · Electrical System:software
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
10V659000 · Structure:body
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
10V516000 · Latches/locks/linkages:hatchback/liftgate:lock
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.