TAKATA RECALL: DRIVER DOOR AJAR WARNING LIGHT COMES ON WHEN TRYING TO LOCK MY VEHICLE BY REMOTE OR MANUALLY AFTER PARKING. DOES NOT MATTER IF I AM ENTERING OR EXITING THE VEHICLE. THIS WARNING LIGHT IS ON WHILE I AM DRIVING, AND IT TURNS ON WHEN STARTING ENGINE. IT WILL HAPPEN CONSISTENTLY AT VARIOUS TIMES SUCH AS, THERE ARE T…
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TAKATA RECALL: DRIVER DOOR AJAR WARNING LIGHT COMES ON WHEN TRYING TO LOCK MY VEHICLE BY REMOTE OR MANUALLY AFTER PARKING. DOES NOT MATTER IF I AM ENTERING OR EXITING THE VEHICLE. THIS WARNING LIGHT IS ON WHILE I AM DRIVING, AND IT TURNS ON WHEN STARTING ENGINE. IT WILL HAPPEN CONSISTENTLY AT VARIOUS TIMES SUCH AS, THERE ARE TIMES THAT THE INTERIOR LIGHTS WILL COME ON WHILE THE VEHICLE IS PARKED FOR AT LEAST AN HOUR AND THE DRIVER DOOR IS LOCKED, ONCE I AM FINALLY ABLE TO LOCK IT. WHENEVER THE INTERIOR LIGHTS COMES ON FOR NO APPARENT REASON (OTHER TIMES THE INTERIOR LIGHTS WOULD TURN ON AND OFF AGAIN AFTER A MINUTE), AND I WOULD HAVE TO WORK ON GETTING MY DOOR AJAR LIGHT OFF AGAIN. VERY, VERY ANNOYING, AND I HAD TO REPLACE MY BATTERY DUE TO THIS ISSUE. I BOUGHT THIS VEHICLE USED SEPTEMBER 2015, AND IT ALL STARTED A WEEK AFTER PURCHASING IT. I LOVE MY CAR, BUT I HATE TO DRIVE IT BECAUSE OF THIS ISSUE. PLEASE ISSUE A RECALL, I SHOULD NOT HAVE TO PAY FOR A FAULTY ISSUE THAT I DID NOT CAUSE. THIS HAS BEEN HAPPENING TO ME EVERY SINGLE DAY, EVERY TIME I USE MY VEHICLE. I TOOK IT TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THERE IS NO RECALLS. THIS HAS BECOME WORSE, AND I AM STARTING TO DISTRUST ANY FORD VEHICLES. SOMETHING REALLY HAS TO BE DONE ABOUT THIS!
NHTSA ODI #10885367
80,000 miles · Jul 14, 2016
Unknown Or Other
THE FOLLOWING THREE BULLET POINTS ALL HAPPEN IN CONJUNCTION WHEN I CLOSE THE DRIVER SIDE DOOR. HAPPENS WHILE DRIVING AND THE INTERIOR LIGHT STAY IN EVEN WHEN THE VEHICLE IS PARKED AFTER EXITING THE VEHICLE. *THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS CLOSED. *THE INTERIOR LIGHTS STAY ON IN THE VEHICLE WHILE…
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THE FOLLOWING THREE BULLET POINTS ALL HAPPEN IN CONJUNCTION WHEN I CLOSE THE DRIVER SIDE DOOR. HAPPENS WHILE DRIVING AND THE INTERIOR LIGHT STAY IN EVEN WHEN THE VEHICLE IS PARKED AFTER EXITING THE VEHICLE. *THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS CLOSED. *THE INTERIOR LIGHTS STAY ON IN THE VEHICLE WHILE STARTING TO DRIVE AND STAY ON UPON EXITING THE VEHICLE. * I AM UNABLE TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION I HAD THE DOOR LATCH REPLACED ONCE A FEW YEARS AGO FOR THE SAME ISSUE.... THIS IS A HUGE SAFETY ISSUE. WHEN DRIVING AT NIGHT , THE INTERIOR LIGHTS STAY ON FOR A WHILE AFTER STARTING TO DRIVE. AND IT IS A HUGE SAFETY HAZARD THAT THE DOORS WILL NOT LOCK WHILE DRIVING ESPECIALLY WITH KIDS IN THE VEHICLE.
NHTSA ODI #10884856
Mileage unknown · Jul 12, 2016
Exterior LightingStructureUnknown Or Other
HAD PROBLEMS WITH DOOR SIDE SENSOR SAYING THE DOOR WAS OPEN WHEN IT WASN'T. NOW THE PASSENGER SIDE DOOR IS DOING THE SAME THING. THE DOORS WILL NOT LOCK WHILE DRIVING IF THE DOOR SENSOR IS SAYING THE DOOR IS OPEN. THIS IS A SAFETY HAZARD. ALSO, IF THE DOOR OPEN SENSOR IS SAYING THE DOOR IS OPEN ONCE YOU HAVE GOTTEN OUT OF YOUR V…
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HAD PROBLEMS WITH DOOR SIDE SENSOR SAYING THE DOOR WAS OPEN WHEN IT WASN'T. NOW THE PASSENGER SIDE DOOR IS DOING THE SAME THING. THE DOORS WILL NOT LOCK WHILE DRIVING IF THE DOOR SENSOR IS SAYING THE DOOR IS OPEN. THIS IS A SAFETY HAZARD. ALSO, IF THE DOOR OPEN SENSOR IS SAYING THE DOOR IS OPEN ONCE YOU HAVE GOTTEN OUT OF YOUR VEHICLE AND SHUT THE DOOR, THE INTERIOR LIGHT WILL STAY ON AND THIS DRAINS YOUR BATTERY.
NHTSA ODI #10884374
100,000 miles · Jul 7, 2016
Electrical SystemUnknown Or Other
MY FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ILLUMINATED WHETHER THE DOOR IS CLOSED HARD OR SOFT, AND COMPLETELY CLOSED. ONCE I REACH SPEEDS OF 10MPH WHILE DRIVING, THE AUTOMATIC LOCKING FEATURE DOES NOT WORK. IF I PUSH THE LOCK BUTTON WHILE DRIVING, THE DOORS AUTOMATICALLY UNLOCK. THE WARNING LIGHT IS CONSTANTLY ILLUMINAT…
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MY FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ILLUMINATED WHETHER THE DOOR IS CLOSED HARD OR SOFT, AND COMPLETELY CLOSED. ONCE I REACH SPEEDS OF 10MPH WHILE DRIVING, THE AUTOMATIC LOCKING FEATURE DOES NOT WORK. IF I PUSH THE LOCK BUTTON WHILE DRIVING, THE DOORS AUTOMATICALLY UNLOCK. THE WARNING LIGHT IS CONSTANTLY ILLUMINATED AND MY INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES AFTER MY CAR IS TURNED OFF EVEN THOUGH THE DOOR IS CLOSED WHICH IS DEPLETING MY BATTERY. THIS IS A SAFETY CONCERN BECAUSE I HAVE 2 YOUNG KIDS BEHIND THESE DOORS I CANNOT LOCK.
NHTSA ODI #10883391
44,000 miles · Jul 7, 2016
Unknown Or Other
THE DRIVE SIDE DOOR KEEPS SAYING AJAR NO MATTER HOW MANY TIMES YOU CLOSE IT. THIS CAUSES A VARIETY OF ISSUE BECAUSE IT IS A SENSOR PROBLEM. THE CAR WILL DING THINKING THAT KEYS ARE NOT IN THE IGNITION AND AT TIMES HAVE CAUSED THE DOOR NOT CLOSE. THIS ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHEN ALL DOORS ARE CLOSED. THIS HAPPE…
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THE DRIVE SIDE DOOR KEEPS SAYING AJAR NO MATTER HOW MANY TIMES YOU CLOSE IT. THIS CAUSES A VARIETY OF ISSUE BECAUSE IT IS A SENSOR PROBLEM. THE CAR WILL DING THINKING THAT KEYS ARE NOT IN THE IGNITION AND AT TIMES HAVE CAUSED THE DOOR NOT CLOSE. THIS ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHEN ALL DOORS ARE CLOSED. THIS HAPPENS BOTH WHEN THE VEHICLE IS IN MOTION AND IN PARK.
NHTSA ODI #10883209
109,000 miles · Jul 6, 2016
Unknown Or Other
VEHICLE KEEPS SAYING DOOR AJAR. DOOR SEEMS TO BE SHUT BUT CONSTANTLY SAYS THAT IT IS STILL OPEN. THIS KEEPS MY LIGHTS ON AND I AM SCARED THE DOOR IS REALLY MESSED UP AND MY CHILDREN MAY FALL OUT OF THE DOOR OR MY PASSENGERS. ITS STARTING TO POP UP EVEM WHEN I HAVE NOT USED THE DOOR IN DAYS. THEN I HAVE TO OPEN AND CLOSE THE DOOR…
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VEHICLE KEEPS SAYING DOOR AJAR. DOOR SEEMS TO BE SHUT BUT CONSTANTLY SAYS THAT IT IS STILL OPEN. THIS KEEPS MY LIGHTS ON AND I AM SCARED THE DOOR IS REALLY MESSED UP AND MY CHILDREN MAY FALL OUT OF THE DOOR OR MY PASSENGERS. ITS STARTING TO POP UP EVEM WHEN I HAVE NOT USED THE DOOR IN DAYS. THEN I HAVE TO OPEN AND CLOSE THE DOOR OVER AND OVER AGAIN UNTIL IT TELL THE THAT IT IS FINALLY SHUT. THE OTHER NIGHT FOR EXAMPLE I WAS OUTSIDE FOR 25 MINUTES TRYING TO GET THE DOOR TO FINALLY SAY IT WAS SHUT. PLEASE RECALL THIS ISSUE.
NHTSA ODI #10882926
Mileage unknown · Jul 1, 2016
Unknown Or Other
MY DOOR AJAR LIGHT WILL NOT GO OFF AND IT EFFECTS THE BATTERY. I HAVE TO KEEP SLAMMING MY DOOR UNTILS IT FINALLY GOES OFF.
NHTSA ODI #10882126
62,400 miles · Jun 29, 2016
Unknown Or Other
EDGE LOSES POWER WRENCH COMES ON
NHTSA ODI #10881526
112,000 miles · Jun 28, 2016
Unknown Or Other
"DOOR AJAR" WARNING REMAINS ON CONTINUOUSLY, AS WELL AS THE OVERHEAD LIGHTS. DOORS WILL NOT LOCK UNLESS YOU TRY SEVERAL TIMES TO OPEN AND CLOSE THE DOOR.
NHTSA ODI #10877097
55,000 miles · Jun 24, 2016
Unknown Or Other
I HAVE HAD MY 2011 FORD EDGE IN TO THE DEALER TO REPAIR THE DOOR AJAR LIGHT THREE TIMES NOW. THEY REPAIRED IT THE PREVIOUS TWO TIMES AND NOW THEY ARE SAYING IT REQUIRES NEW DOOR LATCHES. THIS IS A SAFETY ISSUE. I'VE RESEARCH THIS AND THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. THE DOOR WILL NOT LOCK WHEN THE LIGHT IS ON…
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I HAVE HAD MY 2011 FORD EDGE IN TO THE DEALER TO REPAIR THE DOOR AJAR LIGHT THREE TIMES NOW. THEY REPAIRED IT THE PREVIOUS TWO TIMES AND NOW THEY ARE SAYING IT REQUIRES NEW DOOR LATCHES. THIS IS A SAFETY ISSUE. I'VE RESEARCH THIS AND THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. THE DOOR WILL NOT LOCK WHEN THE LIGHT IS ON..THE DOME LIGHT STAYS ON AND RUNS THE BATTERY DOWN. AFTER SEEING THE NUMBER OF INSTANCES OF THESE PROBLEMS I'M SHOCKED THERE HAS NOT BE A RECALL.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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