← New search

2011 Ford Edge

Owner reports · Recalls · Investigations

More warning signs than most Edge years

Owner complaints for the 2011 Ford Edge are substantially higher than the model-year median of 724.

About this comparison →

When problems were reported

Mileage at the reported incident

1,438 reports with mileage · 363 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports4 fire reports7 injury reports

Electrical System complaints

686 reports
Clear category filter
28,000 miles · Jul 22, 2014
Electrical System

DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN O…

Read full complaint

DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN ON NIGHT DRIVING WITH INTERIOR LIGHTS ON (THERE IS NO WAY TO TURN THEM OFF OTHER THAN REMOVING THE BULBS!) AND SECURITY CONCERNS AS WHEN DOOR AJAR COMES ON THE DOORS AUTOMATICALLY UNLOCK! FORD ENGINEERS NEED TO DRIVE IN DETROIT AT NIGHT AND SAY THIS IS NOT A SAFETY ISSUE! OR FEDS NEED TO DRIVE IN DC AT NIGHT AND SAY THIS IS NOT AN AUTO SAFETY ISSUE!COPS TELL ME TO TURN OFF INTERIOR LIGHTS AT NIGHT DRIVING! *TR

NHTSA ODI #10615248

47,000 miles · Jul 16, 2014
Electrical SystemPower Train

I LOVED EVERYTHING ABOUT MY 2011 FORD EDGE LIMITED AWD, I'VE HAD IT LESS THEN TWO MONTHS . THEN ONE MORNING AS I WAS COMMUTING TO WORK I LOST POWER TO MY EDGE. THE WEATHER WAS CLEAR APPROX. 68 DEGREES, A BEAUTIFUL FRIDAY MORNING I WAS DRIVING I FELT A JOLT LIKE A KICK IN THE TRANSMISSION THAT WAS FOLLOWED BY A FLASH OF THE TOO…

Read full complaint

I LOVED EVERYTHING ABOUT MY 2011 FORD EDGE LIMITED AWD, I'VE HAD IT LESS THEN TWO MONTHS . THEN ONE MORNING AS I WAS COMMUTING TO WORK I LOST POWER TO MY EDGE. THE WEATHER WAS CLEAR APPROX. 68 DEGREES, A BEAUTIFUL FRIDAY MORNING I WAS DRIVING I FELT A JOLT LIKE A KICK IN THE TRANSMISSION THAT WAS FOLLOWED BY A FLASH OF THE TOOL SYMBOL & ?AWD OFF? ON MY FRONT INSTRUMENT PANEL. I LOST ACCELERATION POWER. I HAD NOWHERE TO PULL OFF ON THE SIDE OF THE ROAD AND HAD JUST CAME OUT OF A SHARP CURVE. ALL I COULD DO WAS PUT THE EDGE IN PARK. TURN OFF, THEN TURN BACK ON, IT STARTED RIGHT UP LUCKILY. THE NEXT DAY MY HUSBAND TOOK THE EDGE TO A FORD DEALERSHIP. THE SERVICE DEPT. HOOKED UP THE EDGE AND FOUND NO PROBLEMS/ERRORS/CODES. ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY, SINCE THEY HAVE HAD SEVERAL FORD EDGES COME IN WITH THE SAME PROBLEM. I HAVE GOOGLED ?LOSING POWER WHILE DRIVING MY 2011 FORD EDGE? AND DIDN?T RELIES THAT THIS IS THE #1 PROBLEM WITH FORD EDGES, YOU WOULD THINK THAT FORD WOULD DO SOMETHING ABOUT THIS. AFTER READING ALL THE COMMENTS I SAW INFORMATION ON THE ?THROTTLE BODY? BEING REPLACED. SEVERAL PEOPLE POSTED THEIR EDGE HAD A CODE P2111 OR P2112 (PERTAINING TO THE THROTTLE BODY). I CALLED FORD AND THEY TOLD ME THIS WOULD NOT BE COVERED UNDER WARRANTY. HELP! I HAVE A SMALL FAMILY NOW I'M SCARED TO DRIVE! *TR

NHTSA ODI #10611039

145,500 miles · Jul 10, 2014
Electrical SystemStructure

DOOR AJAR LIGHTS CONSTANTLY ON SAYING DOORS ARE OPEN. LIGHTS STAY ON BECAUSE IT THINKS DOORS ARE OPEN. CANNOT LOCK FROM KEYLESS ENTRY PAD. THIS HAPPENED ABOUT A YEAR AGO NOT SURE OF DATE THAT'S WHY I DIDN'T LIST. IT IS DRIVERS DOOR AGAIN AND REAR PASSENGER DOOR. TWO AT A TIME! REAR DOOR IS HARDLY USED. VERY DISGUSTING AND C…

Read full complaint

DOOR AJAR LIGHTS CONSTANTLY ON SAYING DOORS ARE OPEN. LIGHTS STAY ON BECAUSE IT THINKS DOORS ARE OPEN. CANNOT LOCK FROM KEYLESS ENTRY PAD. THIS HAPPENED ABOUT A YEAR AGO NOT SURE OF DATE THAT'S WHY I DIDN'T LIST. IT IS DRIVERS DOOR AGAIN AND REAR PASSENGER DOOR. TWO AT A TIME! REAR DOOR IS HARDLY USED. VERY DISGUSTING AND COSTLY REPAIRS AGAIN . *TR

NHTSA ODI #10609723

31,000 miles · Jun 30, 2014
Electrical SystemLatches/locks/linkages

AT FIRST, ABOUT A WEEK OR SO AGO, DOOR LOCK SENSOR INDICATED RIGHT FRONT DOOR NOT CLOSED. WARNING APPEARED ON DASH. AUTOMATIC LOCKING AT 10 MPH OK HAPPENED FOR A WHILE, BUT WITHIN PAST FEW DAYS, AUTO LOCK DOES NOT HAPPEN. IN FACT, IF DOOR LOCKED MANUALLY AFTER STARTING, ALL DOORS AUTOMATICALLY UNLOCK WITHIN SECONDS--WHETHER VEHI…

Read full complaint

AT FIRST, ABOUT A WEEK OR SO AGO, DOOR LOCK SENSOR INDICATED RIGHT FRONT DOOR NOT CLOSED. WARNING APPEARED ON DASH. AUTOMATIC LOCKING AT 10 MPH OK HAPPENED FOR A WHILE, BUT WITHIN PAST FEW DAYS, AUTO LOCK DOES NOT HAPPEN. IN FACT, IF DOOR LOCKED MANUALLY AFTER STARTING, ALL DOORS AUTOMATICALLY UNLOCK WITHIN SECONDS--WHETHER VEHICLE PARKED OR IN MOTION (WITH IGNITION ON). IN SHORT, LOCKING DOORS IS NOT POSSIBLE AND ALL DOORS ARE UNLOCKED WHILE DRIVING. LOCKING DOORS IS ONLY POSSIBLE WHEN VEHICLE IS PARKED AND MOTOR IS OFF. *TR

NHTSA ODI #10607128

Mileage unknown · Jun 27, 2014
Electrical System

THE DOOR AJAR COMES ON & DOORS WILL NOT LOCK. DOME LIGHTS STAY ON LONGER. THIS HAPPENS DAILY!!!!! *TR

NHTSA ODI #10606405

65,000 miles · Jun 26, 2014
Electrical SystemLatches/locks/linkages

DRIVER DOOR LATCH REPORTS DOOR AJAR WHEN DOOR IS CLOSED. THIS PREVENTS DOORS FROM BEING LOCKED WHILE MOVING. THIS CAUSES DOME LIGHTS TO STAY ON AFTER PARKED AND INABILITY TO USE TOUCH LOCK FEATURES. *TR

NHTSA ODI #10606090

60,000 miles · Jun 22, 2014
Electrical SystemStructure

DRIVER DOOR SAYS IT'S OPEN WHEN IT'S NOT. *TR

NHTSA ODI #10605075

44,000 miles · Jun 21, 2014
Electrical System

THE DOOR LATCH SENSOR SAYS DOOR IS AJAR. DOORS CAN NOT LOCK, AND DOME LIGHT STAYS ON. FORD REFUSES TO ACKNOWLEDGE THE ISSUE, HOWEVER THIS PROBLEM IS COMMON PLACE. *TR

NHTSA ODI #10604938

39,950 miles · Jun 17, 2014
Electrical System

THIS FIRST HAPPENED THE DAY AFTER HAVING THE CAR SERVICED AT A FORD DEALERSHIP. MY WIFE SAID SHE GOT IN THE CAR, SHUT THE DOOR AS USUAL AND STARTED THE ENGINE. IMMEDIATELY, THE DOOR AJAR WARNING LIGHT CAME ON SHOWING THE DRIVER'S DOOR BEING AJAR. SHE OPENED & CLOSED THE DOOR NUMEROUS TIMES, AND FINALLY THE WARNING LIGHT WENT …

Read full complaint

THIS FIRST HAPPENED THE DAY AFTER HAVING THE CAR SERVICED AT A FORD DEALERSHIP. MY WIFE SAID SHE GOT IN THE CAR, SHUT THE DOOR AS USUAL AND STARTED THE ENGINE. IMMEDIATELY, THE DOOR AJAR WARNING LIGHT CAME ON SHOWING THE DRIVER'S DOOR BEING AJAR. SHE OPENED & CLOSED THE DOOR NUMEROUS TIMES, AND FINALLY THE WARNING LIGHT WENT OFF. A WEEK LATER, THIS IS STILL HAPPENING AT VARIOUS TIMES WITH NO RHYME OR REASON. ALSO, WHEN EXITING THE CAR AND ATTEMPTING TO LOCK THE DOOR BY USING THE SWIPING MOTION ON THE DOOR HANDLE, WHICH HAS WORKED LIKE A CHARM SINCE WE DROVE IT OFF THE DEALERSHIP LOT IN SEPTEMBER 2010, THE DOOR DOES NOT LOCK, NOR DOES PRESSING THE LAST TWO BUTTONS ON THE KEYLESS ENTRY PAD. ONCE AGAIN, OPEN THE DOOR - SHUT THE DOOR ONE OR MORE TIMES, AND IT WORKS. LOOKING AT SEVERAL OTHERS THAT HAVE TAKEN THE TIME TO LOOK-UP HOW TO POST A COMPLAINT ON THIS SITE, I WOULD THINK IT WOULD BE TIME FOR FORD TO STEP-UP TO THE PLATE AND OFFER A FREE FIX TO THOSE WITH THIS PROBLEM. WHILE THIS MAY NOT WARRANT A FULL RECALL, I THINK IT IS ENOUGH OF AN ISSUE FOR FORD TO ADDRESS BY REPLACING THE DEFECTIVE SENSOR AND NOT JUST A "CLEANING" THAT IS ONLY A TEMPORARY FIX. *TR

NHTSA ODI #10598809

45,000 miles · Jun 16, 2014
Electrical SystemStructure

DRIVER'S DOOR LATCH REPORTS DOOR IS AJAR, WHICH PREVENTS CAR FROM LOCKING DOORS WHEN CAR IS MOVING. OTHER SIDE EFFECTS - CAN'T USE TOUCH-LOCK FEATURES, LIGHTS ARE STAYING ON AFTER CAR IS LOCKED ETC. *TR

NHTSA ODI #10598633

Official recalls

3

11V128000 · Electrical System:software

Feb 24, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · Structure:body

Dec 29, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

10V516000 · Latches/locks/linkages:hatchback/liftgate:lock

Oct 27, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence & remedy

Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE16012 · Door Ajar Warning Light Always On

Opened Sep 28, 2016 · Closed Mar 20, 2017

Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Additional source detail variants (3)

Interior Lighting

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Latches/locks/linkages

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.