ON JUNE 12, 2015 MY 2011 FORD EDGE LIMITED EXPERIENCED PROBLEMS WITH THE LOCKS. THE CAR WILL NOT STAY LOCKED AND UNLOCKS ITSELF. WHETHER STOPPED IN TRAFFIC, DRIVING, AFTER TURNING OFF THE IGNITION, OR WALKING AWAY FROM THE CAR, IT UNLOCKS ITSELF AND SOMETIMES DOES IT CYCLICALLY. IT HAPPENS WHETHER I LOCK THE CAR MANUALLY OR WITH…
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ON JUNE 12, 2015 MY 2011 FORD EDGE LIMITED EXPERIENCED PROBLEMS WITH THE LOCKS. THE CAR WILL NOT STAY LOCKED AND UNLOCKS ITSELF. WHETHER STOPPED IN TRAFFIC, DRIVING, AFTER TURNING OFF THE IGNITION, OR WALKING AWAY FROM THE CAR, IT UNLOCKS ITSELF AND SOMETIMES DOES IT CYCLICALLY. IT HAPPENS WHETHER I LOCK THE CAR MANUALLY OR WITH THE KEY FOB. IF I USE THE KEY FOB, WITHIN A FEW SECONDS IT WILL UNLOCK ITSELF AGAIN. IF I LOCK IT MANUALLY, IT MAY BE A FEW SECONDS OR A FEW MINUTES. IT CAUSES THE EXTERIOR PARKING AND HAZARD LIGHTS TO FLASH AND THE DOME LIGHT TO COME ON. IT IS NOT SAFE. I LIVE IN AN MAJOR CITY. THOUGH I HAVE A PUSH IGNITION THAT WON'T START OR OPERATE THE CAR WITHOUT THE KEY FOB PRESENT, I AM AFRAID THAT IF I LEAVE THE CAR SOMEONE COULD GET IN AND RANSACK/DAMAGE IT OR WORSE YET, GET IN AND WAIT FOR ME TO RETURN AND ATTACK ME AS I APPROACH OR OPEN THE CAR.
NHTSA ODI #10733676
74,000 miles · Jul 13, 2015
Electrical System
DRIVER DOOR AJAR ALARM WILL NOT GO OFF,EVEN THOUGH THE DOOR IS SHUT.
NHTSA ODI #10733572
85,269 miles · Jul 6, 2015
Electrical System
DOOR SENSOR DOES NOT REGISTER THAT THE DOOR IS SHUT, CAUSING THE LIGHTS TO STAY ON INSIDE CONTINUOUSLY. THIS IS A DANGER TO THE DRIVER ESPECIALLY AT NIGHT BECAUSE I CANNT SEE TO DRIVE WITH THE INSIDE DOME LIGHTS ON AND ITS UNSAFE FOR THE PASSENGERS WHEN THE DOORS WILL NOT LOCK.
NHTSA ODI #10732167
354,600 miles · Jul 4, 2015
Electrical System
DRIVERS DOOR AJAR WARNING LIGHT WOULD NOT TURN OFF.
NHTSA ODI #10731937
45,000 miles · Jul 3, 2015
Electrical SystemExterior Lighting
DOOR AJAR SENSOR , LIGHTS STAY ON AND DOORS WON'T LOCK
NHTSA ODI #10731918
100,000 miles · Jul 2, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE …
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10731657
60,000 miles · Jul 1, 2015
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
A DOOR AJAR BUT NO DOOR OPEN. LATCH KEY ASSEMBLY HAD TO BE CHANGED ON DRIVER'S SIDE FRONT AND NOW AT 80,000 MILES LATCH KEY CHANGE NEEDING CHANGED ON PASSENGER REAR DOOR. WHAT WILL IT TAKE FOR FORD TO RECALL THIS ISSUE. POSTED SO MANY TIMES HERE.
NHTSA ODI #10731631
24,000 miles · Jun 29, 2015
Electrical SystemExterior Lighting
"DOOR AJAR" WARNING LIGHT ON DASH DOES NOT GO OUT. ALSO, TWIN INTERIOR LIGHTS DO NOT GO OUT. THIS DRAWS DOWN BATTERY WHEN PARKED AND IS A SAFETY ISSUE WHEN DRIVING AT NIGHT. FIX FROM FORD DEALERSHIP IS $400+. THIS IS RIDICULOUS, AND SEEMS TO BE A SYSTEMIC PROBLEM. I SAW ON LINE REPAIRS OF HOW TO FIX GOING BACK TO 1998 FORD …
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"DOOR AJAR" WARNING LIGHT ON DASH DOES NOT GO OUT. ALSO, TWIN INTERIOR LIGHTS DO NOT GO OUT. THIS DRAWS DOWN BATTERY WHEN PARKED AND IS A SAFETY ISSUE WHEN DRIVING AT NIGHT. FIX FROM FORD DEALERSHIP IS $400+. THIS IS RIDICULOUS, AND SEEMS TO BE A SYSTEMIC PROBLEM. I SAW ON LINE REPAIRS OF HOW TO FIX GOING BACK TO 1998 FORD MODEL FROM WINDSTARS, TO RANGERS, TO EDGES - ALL MODELS YEARS, ALL WITH THE SAME PROBLEM. FORD HAS NOT BOTHERED TO FIX THIS PROBLEM FOR YEARS!..3-DAYS AGO, I TOOK MY 2013 FORD TAURUS TO THE FORD DEALERSHIP IN LANCASTER, SC FOR A SAFETY RECALL TO FIX DEFECTIVE DOOR LATCHES, AND A SEPARATE RECALL CHECK ON LIGHTS ON THE LICENSE PLATE FOR POSSIBLE MOISTURE LEAKAGE. SO, I GOT A SAFETY RECALL ON POSSIBLY FAILED SEAL ON LICENSE PLATE LIGHTS, BUT NO RECALL ON AN ISSUE WITH THE LIGHTS ON IN THE VEHICLE CAB WHILE DRIVING AT NIGHT??? IT MAKES ONE WONDER WHO MAKE THESE DECISIONS ABOUT WHAT IS A SAFETY ISSUE. IS IT DONE SOLELY ON THE BASIS OF WHAT IS CHEAP AND EXPEDITIOUS? IF THE FIX IS CHEAP, RECALL IT AND IF THE FIX IS A BIT MORE COSTLY, DO NOTHING AND LET THE MANUFACTURER MAKE MONEY OFF THE FIX. HOW CAN DRIVERS BE PROTECTED? HOW CAN CONSUMERS BE PROTECTED? I HOPE YOU CAN HELP. THANK YOU. [XXX].UPDATED 10/27/15 *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
NHTSA ODI #10731067
38,000 miles · Jun 27, 2015
Electrical System
DOOR AJAR SENSOR WILL NOT GO OUT AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON AFTER DOOR IS CLOSED.
NHTSA ODI #10730787
Mileage unknown · Jun 20, 2015
Electrical SystemExterior LightingStructure
DRIVER DOOR ADJAR NOTIFICATION WON'T GO OFF EVEN THOUGH ALL DOORS ARE CLOSED. THIS PREVENTS DOORS FROM LOCKING WHILE DRIVING CAUSING SAFETY HAZARD. ALSO CAUSES THE INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING SAFETY HAZARD AT NIGHT. SOMETIMES INTERIOR LIGHTS WON'T GO OFF AT ALL EVEN AFTER THE CAR HAS BEEN TURNED OFF FOR HOURS.…
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DRIVER DOOR ADJAR NOTIFICATION WON'T GO OFF EVEN THOUGH ALL DOORS ARE CLOSED. THIS PREVENTS DOORS FROM LOCKING WHILE DRIVING CAUSING SAFETY HAZARD. ALSO CAUSES THE INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING SAFETY HAZARD AT NIGHT. SOMETIMES INTERIOR LIGHTS WON'T GO OFF AT ALL EVEN AFTER THE CAR HAS BEEN TURNED OFF FOR HOURS.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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