NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
686 reportsClear category filterMileage unknown · Nov 15, 2016
Electrical System
PASSENGER DOOR AJAR WARNING BEGAN TO COME ON IN OCTOBER 2015, EVEN WHEN THE PASSENGER DOOR WAS SHUT. THIS HAS RESULTED IN THE DOME LIGHTS STAYING ON WHEN I BEGIN TO DRIVE THE CAR. THIS CREATES A SAFETY ISSUE AT NIGHT, AS IT HAS A VERY NEGATIVE IMPACT ON MY VISION UNTIL THE DOME LIGHTS GO OFF. WHEN I PARK THE CAR, SHUT IT OFF, AN…
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PASSENGER DOOR AJAR WARNING BEGAN TO COME ON IN OCTOBER 2015, EVEN WHEN THE PASSENGER DOOR WAS SHUT. THIS HAS RESULTED IN THE DOME LIGHTS STAYING ON WHEN I BEGIN TO DRIVE THE CAR. THIS CREATES A SAFETY ISSUE AT NIGHT, AS IT HAS A VERY NEGATIVE IMPACT ON MY VISION UNTIL THE DOME LIGHTS GO OFF. WHEN I PARK THE CAR, SHUT IT OFF, AND CLOSE ALL DOORS, THE INTERIOR LIGHTS STAY ON BECAUSE OF THIS PROBLEM. THIS HAS RESULTED IN A DRAINING OF MY BATTERY. I HAVE HAD TO CHARGE THE BATTERY ON MANY OCCASIONS (6 TIMES IN THE PAST WEEK). THIS ISSUE IS FULLY RESPONSIBLE FOR ME HAVING TO PURCHASE A NEW BATTERY YESTERDAY, WHICH COST NEARLY $200 INSTALLED. THE BATTERY DRAINING BECAUSE OF THIS MATTER COULD BE A SERIOUS SAFETY ISSUE DEPENDING ON WHERE I WAS AND WHO WAS AROUND WHEN I NEEDED A JUMP. FINALLY, THE PASSENGER DOOR AJAR INDICATOR MALFUNCTION PROHIBITS ME FROM LOCKING MY DOORS WHEN I AM DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE. I HAVE TO TRAVEL THREE TIMES A WEEK INTO A CITY WITH HIGH CRIME AND I CANNOT LOCK MY DOORS!! I HAVE THIS SAME PROBLEM WITH THE REAR LEFT DOOR AJAR INDICATOR, ALTHOUGH TO A LESSER EXTENT. FORD IS AWARE THAT THERE IS A BIG PROBLEM HERE AND I FEEL THEY SHOULD BE FORCED TO RECALL THESE VEHICLES IN THE INTEREST OF THE SAFETY OF THE OWNERS. IT SEEMS TO BE THEY COULD BE LIABLE IN THE EVENT OF AN ACCIDENT DUE TO DOME LIGHTS BLINDING A DRIVER AT NIGHT OR IF THERE WAS THEFT OR INJURY RESULTING FROM DOORS NOT BEING ABLE TO BE LOCKED WHEN DRIVING. THE REPAIR IS QUITE EXPENSIVE AND VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR THIS. THIS ISSUE HAS MADE ME DISLIKE DRIVING AND OWNING THIS VEHICLE FOR THE PAST YEAR. PLEASE FORCE FORD TO DO THE RIGHT THING AND MAKE THEM RECALL THESE VEHICLES. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION TO THIS MATTER.
NHTSA ODI #10926138
50,000 miles · Nov 15, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WITH THE DOOR CLOSED. IN ADDITION, AFTER THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING FAILED TO SHUT OFF AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WITH THE DOOR CLOSED. IN ADDITION, AFTER THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING FAILED TO SHUT OFF AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10926085
Mileage unknown · Nov 3, 2016
Electrical System
DOOR AJAR SENSOR FAILED CAUSING BATTERY TO DIE. HAD TO BUY NEW BATTERY AND PAY $500+ TO REPLACE DOOR AJAR SENSOR. THE FED OPENED AN INVESTIGATION ON OCTOBER 3, 2016 TO INQUIRE ABOUT THIS WIDESPREAD ISSUE.
NHTSA ODI #10924169
60,000 miles · Nov 2, 2016
Electrical SystemUnknown Or Other
THE SENSOR IN MY DRIVER SIDE DOOR WARNS ME THAT MY DOOR IS "AJAR" WHEN ALL DOORS ARE SHUT. WHEN THIS WARNING IS ON, I AM NOT ABLE TO LOCK ANY DOORS IN MY VEHICLE (NEITHER IN MOTION NOR PARKED) AND I OFTEN TRAVEL WITH TODDLERS. THE DOME LIGHTS ARE ALSO ILLUMINATED SO IT IS ALMOST IMPOSSIBLE TO SEE ON THE ROAD AT NIGHT.
NHTSA ODI #10923874
110,000 miles · Nov 1, 2016
Electrical System
COMING TO A STOP, PUTTING VEHICLE IN PARK, WARNING TO PUT VEHICLE IN PARK EVEN THOUGH ITS ALREADY IN PARK. IT ALSO HAS THE DOOR AJAR PROBLEM I TEMPORARILY FIX WITH SPRAY LUBE
NHTSA ODI #10920434
50,000 miles · Oct 28, 2016
Electrical SystemStructure
DRIVERS SIDE DOOR AJAR WARNING LIGHT IS ON, EVEN WHEN DOOR IS CLOSED. DOOR LOCKS WILL NOT WORK, DOME LIGHT STAYS ON. THIS IS A SAFETY HAZARD WHEN DRIVING AT NIGHT SINCE REDUCES NIGHT VISION AS WELL AS ALLOWS THE DOORS TO BE OPENED BY ANYONE. *TR
NHTSA ODI #10919794
105,000 miles · Oct 26, 2016
Electrical System
DRIVERS DOOR AJAR WARNING LIGHT COMES ON INSTRUMENT PANEL EVEN AFTER DOOR IS SHUT FIRMLY. MUST OPEN AND SHUT DOOR SEVERAL TIMES TO CLEAR THIS WARNING. THIS PROBLEM WAS REPAIRED ONCE UNDER WARRANTY ON 12/20/2012. PROBLEM HAS RETURNED THIS PAST WEEK OF SINCE 10/19/2016. ORIGINAL OWNER OF VEHICLE.
NHTSA ODI #10918963
Mileage unknown · Oct 24, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
MY DRIVER SIDE DOOR INDICATOR CAME ON AND AT FIRST IT WOULD TAKE ME A FEW TIMES SHUTTING THE DOOR FOR IT COME OFF. NOW ITS TO THE POINT WHERE IT DOES NOT TURN OFF AND KEEPS THE INTERIOR LIGHTS ON UNTIL I DRIVE FORWARD A BIT, THEN TURN OFF. THAT'S NOT GOOD AT NIGHT FOR SURE. NOW WHEN MY CAR IS LOCKED THE PANIC ALARM GOES OFF ALL …
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MY DRIVER SIDE DOOR INDICATOR CAME ON AND AT FIRST IT WOULD TAKE ME A FEW TIMES SHUTTING THE DOOR FOR IT COME OFF. NOW ITS TO THE POINT WHERE IT DOES NOT TURN OFF AND KEEPS THE INTERIOR LIGHTS ON UNTIL I DRIVE FORWARD A BIT, THEN TURN OFF. THAT'S NOT GOOD AT NIGHT FOR SURE. NOW WHEN MY CAR IS LOCKED THE PANIC ALARM GOES OFF ALL TIMES OF THE DAY AND NIGHT. I WAS DRIVING DOWN MY DRIVEWAY (THANK GOODNESS) ONE NIGHT AND THE LIGHTS TURNED ON AND THE CAR STARTED DINGING FOR THE DOOR. WHY IS THIS SOMETHING THAT IS NOT RECALLED??? IT IS DANGEROUS FOR THE LIGHT TO STAY ON AT NIGHT AND ESPECIALLY IF MY DOOR REALLY ISN'T LATCHED. I DON'T SEE WHY I SHOULD HAVE TO PAY SOMETHING OUT OF POCKET THAT I DIDN'T BREAK OR HAVE CONTROL OVER BREAKING. PLEASE HELP FIX THIS........ *TR
NHTSA ODI #10918497
50,000 miles · Oct 24, 2016
Electrical SystemExterior LightingStructure
THE DRIVER SIDE FRONT DOOR SENSOR IS BAD, WHICH KEEPS THE DOOR AJAR LIGHT ON AT ALL TIMES, AND KEEPS THE OVERHEAD LIGHTS ON FOR AN EXTENDED PERIOD OF TIME, WHICH DRAINS THE BATTERY AND IS ALSO DANGEROUS WHEN DRIVING AT NIGHT. HAD THE DEALER "FIX" THE ISSUE BY DOING A CLEANING/CYCLING ON THE ELECTRICAL PART OF THE LATCH, BUT IT …
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THE DRIVER SIDE FRONT DOOR SENSOR IS BAD, WHICH KEEPS THE DOOR AJAR LIGHT ON AT ALL TIMES, AND KEEPS THE OVERHEAD LIGHTS ON FOR AN EXTENDED PERIOD OF TIME, WHICH DRAINS THE BATTERY AND IS ALSO DANGEROUS WHEN DRIVING AT NIGHT. HAD THE DEALER "FIX" THE ISSUE BY DOING A CLEANING/CYCLING ON THE ELECTRICAL PART OF THE LATCH, BUT IT ONLY LASTED A FEW MONTHS AND NOW THE PROBLEM IS BACK. FORD DOES NOT SEEM WILLING TO ADDRESS THE ISSUE AS A SAFETY CONCERN - UNSAFE TO DRIVE WITH OVERHEAD LIGHTS ON, AND IT DRAINS THE BATTERY, WHICH HAS CAUSED OTHER ISSUES FOR ME, INCLUDING HAVING TO REPLACE THE BATTERY WELL AHEAD OF ITS INTENDED USEFUL LIFE. *TR
NHTSA ODI #10918438
91,000 miles · Oct 17, 2016
Electrical SystemExterior LightingStructure
DOOR AJAR WARNING MESSAGE ON WHILE DRIVING OR PARKED. CAUSES INTERIOR LIGHTS TO STAY ON 10 MINUTES BEFORE TURNING OFF WHEN PARKED. INTERIOR LIGHTS WILL TURN ON AND ALARM HORN WILL SOUND INTERMITTENTLY WHEN PARKED. I PULLED THE FUSE FOR THE HORN RELAY, DON'T KNOW WHEN IT WILL SOUND. I FEEL IT'S UNSAFE TO DRIVE WITHOUT A HORN. W…
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DOOR AJAR WARNING MESSAGE ON WHILE DRIVING OR PARKED. CAUSES INTERIOR LIGHTS TO STAY ON 10 MINUTES BEFORE TURNING OFF WHEN PARKED. INTERIOR LIGHTS WILL TURN ON AND ALARM HORN WILL SOUND INTERMITTENTLY WHEN PARKED. I PULLED THE FUSE FOR THE HORN RELAY, DON'T KNOW WHEN IT WILL SOUND. I FEEL IT'S UNSAFE TO DRIVE WITHOUT A HORN. WHILE DRIVING DOORS DO NOT LOCK IN FACT THEY UNLOCK AFTER LOCKING THEM WITH LOCK SWITCH. *TR
NHTSA ODI #10916642
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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