DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I BACKED INTO A PARKED CAR. THIS …
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DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I BACKED INTO A PARKED CAR. THIS IS A VERY DANGEROUS SAFETY HAZARD AS ANY PERSON WALKING BEHIND YOU COULD BE HIT.
NHTSA ODI #10940249
35,000 miles · Dec 27, 2016
Electrical System
DOOR AJAR LIGHT REMAINS ON CONSTANTLY. DOME LIGHT STAYS ON AFTER CAR IS OFF, DRAINING THE BATTERY. UNABLE TO LOCK DOORS WHILE CAR IS RUNNING. DOME LIGHT REMAINS ON UNTIL SPEED OF 15 MPH IS REACHED, MAKING IT VERY DIFFICULT TO SEE AT NIGHT.
NHTSA ODI #10937773
Mileage unknown · Dec 26, 2016
Electrical System
DRIVER DOOR LIGHT AJAR COMES ON EVEN IF THE DOOR IS CLOSED. IT KEEPS THE INTERIOR LIGHTS ON FOR LONG PERIODS OF TIME AND I HAD TO REPLACE A BATTERY ALREADY. THOUGHT IT WAS JUST A SENSOR.NOW I FOUND OUT OTHERS ARE HAVING THE SAME PROBLEM... *TR
NHTSA ODI #10937474
37,706 miles · Dec 21, 2016
Electrical System
DOOR AJAR WARNING LIGHT REMAINED ON EVEN WHEN DOOR WAS TIGHTLY CLOSED. VEHICLE ISSUE WAS REPAIRED BY FORD DEALER ON 20 MAY 2016 AT COST OF $314.35
NHTSA ODI #10936672
108,500 miles · Dec 20, 2016
Electrical System
DOOR SENSOR: DOOR SENSOR LIGHT STAYS ON BECASUSE EITHER DOOR LATCH OR DOOR SENSOR HAS BEEN COMPROMISED. WHEN THE DOOR SENSOR IS 'ON' OR 'LIT' SYSTEM DOES NOT ENABLE AUTO LOCK WHEN SPEEDS ARE OVER 10 MPH. OVERHEAD LIGHTS STAY ON AT LOW SPEEDS.
NHTSA ODI #10936509
45,000 miles · Dec 13, 2016
Electrical SystemStructure
DRIVES DOOR AJAR SENSOR DOES NOT ALWAYS WORK LEAVING INTERIOR LIGHTS ON WHILE VEHICLE IS MOVING. THIS CREATES A SAFETY HAZARD AS YOU CANNOT SEE OUTSIDE AT NIGHT DUE TO THE GLARE FROM THE INTERIOR LIGHTS STAYING ON AS A RESULT OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. *TR
NHTSA ODI #10935092
Mileage unknown · Dec 12, 2016
Electrical SystemExterior Lighting
DRIVER DOOR IS LATCHED BUT DOME LIGHT REMAINS ON. DOOR AJAR WARNING LIGHT STAYS ON. WILL NOT SHUT OFF , HAVE TO SHUT DOOR MULTIPLE TIMES UNTIL DOOR AJAR LIGHT AND DOME LIGHTS TURN OFF. TURNS ON RANDOMLY EVEN WHILE IN DRIVING GEAR. LIGHT WILL EVEN STAY ON WHEN VEHICLE IS OFF . WHICH IF NOT CAUGHT MIGHT DRAIN THE BATTERY. THIS H…
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DRIVER DOOR IS LATCHED BUT DOME LIGHT REMAINS ON. DOOR AJAR WARNING LIGHT STAYS ON. WILL NOT SHUT OFF , HAVE TO SHUT DOOR MULTIPLE TIMES UNTIL DOOR AJAR LIGHT AND DOME LIGHTS TURN OFF. TURNS ON RANDOMLY EVEN WHILE IN DRIVING GEAR. LIGHT WILL EVEN STAY ON WHEN VEHICLE IS OFF . WHICH IF NOT CAUGHT MIGHT DRAIN THE BATTERY. THIS HAS HAPPENED MULTIPLE TIMES IN A DAY . TO EVERY DAY. EVEN AT NIGHT TIME WHICH CAUSED IT HARD TO DRIVE.
NHTSA ODI #10934891
23,000 miles · Dec 10, 2016
Electrical System
DOOR AJAR LIGHT ON, ALL DOORS ARE CLOSED AND THE DOME LIGHT STAYS ON ALSO. VISIBILITY IS HINDERED BECAUSE OF THE DOME LIGHT. HAD THE PROBLEM REPAIRED A FEW YEARS BACK AND NOW THE SAME PROBLEM HAS REOCCURRED. FAULTY DOOR LATCH WAS DIAGNOSED THE LAST TIME.
NHTSA ODI #10934416
26,000 miles · Dec 7, 2016
Electrical SystemExterior LightingStructure
THE DOOR AJAR WARNING LIGHTS STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ON WHILE DRIVING FOR A SHORT PERIOD OF TIME OR AFTER THE CAR IS OFF. DRAINED THE BATTERY ONCE. ALSO, THE DOOR CAN NOT BE LOCKED. ON A MUCH MORE SERIOUS NOTE, THE DOME LIGHT SUDDENLY COME ON WHILE I'M DRIVING ON THE HIGHWAY. THIS CREATES A VERY DANGEROU…
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THE DOOR AJAR WARNING LIGHTS STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ON WHILE DRIVING FOR A SHORT PERIOD OF TIME OR AFTER THE CAR IS OFF. DRAINED THE BATTERY ONCE. ALSO, THE DOOR CAN NOT BE LOCKED. ON A MUCH MORE SERIOUS NOTE, THE DOME LIGHT SUDDENLY COME ON WHILE I'M DRIVING ON THE HIGHWAY. THIS CREATES A VERY DANGEROUS SITUATION BECAUSE I'M UNABLE TO SEE CARS AROUND ME VERY WELL. I WENT TO THE FORD DEALERSHIP IN FEB, 2015 AND FIXED IT ONCE. HOWEVER, THIS HAPPENS AGAIN RECENTLY. I REALLY THINK FORD SHOULD ADDRESS THIS ISSUE! *TR
NHTSA ODI #10930335
93,300 miles · Dec 7, 2016
Electrical SystemExterior LightingUnknown Or Other
I BOUGHT THIS CAR 2015 IN THE LATE WINTER. FROM THE TIME I BOUGHT IT THE DRIVERS DOOR SENSOR WOULD SAY ITS AJAR. ACCORDING TO THE DEALER IT WOULD BE ABOUT $1000 TO FIX. TONIGHT MY AUTO DOOR UNLOCK DOESN'T WORK AND NEITHER DOES THE KEY UNLOCK THE DOOR. I'M STRANDED 30 MILES FROM HOME. THIS IS TOTALLY UNACCEPTABLE. I WILL BE LETTI…
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I BOUGHT THIS CAR 2015 IN THE LATE WINTER. FROM THE TIME I BOUGHT IT THE DRIVERS DOOR SENSOR WOULD SAY ITS AJAR. ACCORDING TO THE DEALER IT WOULD BE ABOUT $1000 TO FIX. TONIGHT MY AUTO DOOR UNLOCK DOESN'T WORK AND NEITHER DOES THE KEY UNLOCK THE DOOR. I'M STRANDED 30 MILES FROM HOME. THIS IS TOTALLY UNACCEPTABLE. I WILL BE LETTING ANYONE WHO ASKS TO BE EXTREMELY CAUTIOUS ABOUT ANY FORD PRODUCTS.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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