DOOR AJAR SENSOR. THE DOOR IS CLOSED, DOME LIGHTS ARE ON WHILE DRIVING AT NIGHT AND BATTERY CONTINUES TO GO DEAD AS THE LIGHTS WON'T TURN OFF. $500 TO FIX AND YOU JUST KEEP PAYING AND PAYING AND PAYING TO FIX A PROBLEM THAT SHOULD BE A RECALL ISSUE FOR FORD. IT'S CERTAINLY UNSAFE WHILE DRIVING AT NIGHT, AND GETTING STRANDED …
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DOOR AJAR SENSOR. THE DOOR IS CLOSED, DOME LIGHTS ARE ON WHILE DRIVING AT NIGHT AND BATTERY CONTINUES TO GO DEAD AS THE LIGHTS WON'T TURN OFF. $500 TO FIX AND YOU JUST KEEP PAYING AND PAYING AND PAYING TO FIX A PROBLEM THAT SHOULD BE A RECALL ISSUE FOR FORD. IT'S CERTAINLY UNSAFE WHILE DRIVING AT NIGHT, AND GETTING STRANDED WITH A DEAD BATTERY CONTINUOUSLY.
NHTSA ODI #11020074
90,000 miles · Aug 24, 2017
Electrical SystemExterior LightingUnknown Or Other
THE DOOR AJAR LIGHT IS CONSTANTLY ON CAUSING THE INTERIOR LIGHTS TO STAY ON AFTER YOU GET OUT OF CAR AND WHILE YOU ARE DRIVING. ALSO THE CAR LOCKS WILL NOT LOCK WHILE DRIVING THE CAR AND YOU CAN'T LEAVE THE KEY IN THE IGNITION WHILE PARKED BUT STAYING IN THE CAR. A BELL WILL JUST KEEP RINGING UNTIL YOU REMOVE THE KEY.
NHTSA ODI #11019260
72,033 miles · Aug 22, 2017
Electrical System
DISPLAY SCREEN FOR BACK UP PROCESS IS DEAD. DANGEROUS SAFETY CONCERN. SCREEN IS DEAD ALL THE TIME. MAIN COMPUTER IS FAULTY AND NEEDS TO BE REPLACED AT HUGE EXPENSE.
NHTSA ODI #11018948
126,000 miles · Aug 22, 2017
Electrical System
THE DOOR AJAR LIGHT STAYS ON WHILE THE DOOR IS PHYSICALLY CLOSED AND LATCHED. DUE TO THIS LIGHT STAYING ON, THE INTERIOR LIGHTS STAY ON, THE DOORS DO NOT AUTOMATICALLLY LOCK WHILE DRIVING, AND WHEN PARKED, THE DOORS WILL NOT LOCK.
NHTSA ODI #11018936
73,000 miles · Aug 2, 2017
Electrical System
DRIVER DOOR AJAR LIGHT WOULD COME ON EVEN IF THE DOOR WAS CLOSED. I WOULD ATTEMPT TO CLOSE THE DOOR SEVERAL TIMES AND IT WOULD NOT TURN OFF THE LIGHT. DISCOVER IT WAS AN ISSUE WITH THE DOOR LATCH WHICH HOUSES THE SENSOR/SWITCH FOR THE AJAR LIGHT. INTERIOR LIGHTS WOULD STAY ON WHILE DRIVING DUE TO THE VEHICLE THINKING THE DOOR WA…
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DRIVER DOOR AJAR LIGHT WOULD COME ON EVEN IF THE DOOR WAS CLOSED. I WOULD ATTEMPT TO CLOSE THE DOOR SEVERAL TIMES AND IT WOULD NOT TURN OFF THE LIGHT. DISCOVER IT WAS AN ISSUE WITH THE DOOR LATCH WHICH HOUSES THE SENSOR/SWITCH FOR THE AJAR LIGHT. INTERIOR LIGHTS WOULD STAY ON WHILE DRIVING DUE TO THE VEHICLE THINKING THE DOOR WAS OPEN. MY GIRLFRIEND HAS A 2008 FORD EDGE AND HAS THE SAME ISSUE WITH HER VEHICLE. I PURCHASED MINE THINKING FORD ADDRESSED THIS ISSUE. LIGHT HAS COME ON WHILE DRIVING AND STATIONARY.
NHTSA ODI #11012447
63,000 miles · Jul 27, 2017
Electrical SystemUnknown Or Other
DOOR AJAR ISSUE. EVEN WHEN ALL DOORS SHUT, SLAMMED SHUT, CLOSED NICELY, SHOWS AS DRIVER DOOR AJAR. THIS IS ALSO WHEN LOCKING THE CAR AND ARMING THE ALARM
NHTSA ODI #11011163
80,000 miles · Jul 22, 2017
Electrical System
I HAVE HAD MY DOOR AJAR SENSORS MALFUNCTION 3 SEPERATE TIMES. THIS ISSUE HAS BEEN FIXED TWICE UNDER WARRANTY. THIS 3RD TIME I HAVE BEEN QUOTED $800+ TO FIX THIS BECAUSE NOW BOTH DOORS ARE MALFUNCTIONING. THIS IS A HUGE ANNOYANCE AND A SAFETY HAZARD. THIS MAKES MY DOOM LIGHTS STAY ON AND WILL NOT ALLOW ME TO LOCK MY DOORS WHI…
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I HAVE HAD MY DOOR AJAR SENSORS MALFUNCTION 3 SEPERATE TIMES. THIS ISSUE HAS BEEN FIXED TWICE UNDER WARRANTY. THIS 3RD TIME I HAVE BEEN QUOTED $800+ TO FIX THIS BECAUSE NOW BOTH DOORS ARE MALFUNCTIONING. THIS IS A HUGE ANNOYANCE AND A SAFETY HAZARD. THIS MAKES MY DOOM LIGHTS STAY ON AND WILL NOT ALLOW ME TO LOCK MY DOORS WHILE I AM USING MY CAR, WHICH IS EXTREMELY SCARY.
NHTSA ODI #11010106
77,843 miles · Jul 21, 2017
Electrical SystemStructure
DRIVER'S DOOR AJAR LIGHT STAYS ON ALONG WITH INTERIOR LIGHTS WHEN DOOR IS CLOSED
NHTSA ODI #11006762
60,000 miles · Jul 17, 2017
Electrical SystemStructure
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND REMAINED LIT EVEN THOUGH THE DRIVER'S SIDE DOOR WAS CLOSED. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AND CAUSED DECREASED VISIBILITY WHILE DRIVING. THE KINGSVILLE DEALER WAS CONTACTED, BUT WAS …
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND REMAINED LIT EVEN THOUGH THE DRIVER'S SIDE DOOR WAS CLOSED. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AND CAUSED DECREASED VISIBILITY WHILE DRIVING. THE KINGSVILLE DEALER WAS CONTACTED, BUT WAS NOT REPAIRED DUE TO THE DIAGNOSTIC COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/24/17*LJ THE CONSUMER STATED THE DOORS WOULD NOT LOCK WHILE THE DRIVER WAS IN THE CAR, WHICH COULD BE A SECURITY ISSUE. IT COULD ALSO CAUSE THE BATTERY DIE. UPDATED 10/26/2017*JS
NHTSA ODI #11005833
50,000 miles · Jul 7, 2017
Electrical System
MY DRIVER DOOR OPEN LIGHT STAYS LIT SOMETIMES WHEN DOOR IS CLOSED. WHEN THIS HAPPENS DOORS WILL NOT LOCK WHEN VEHICLE IS PUT INTO GEAR. HAVE TO OPEN AND CLOSE DOOR NUMEROUS TIMES BEFORE IT GOES OUT. STARTED HAPPENING AROUND 8 MONTHS AGO AND NOW HAPPENS MORE FREQUENTLY.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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