NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
686 reportsClear category filter92,000 miles · Sep 13, 2018
Electrical SystemExterior Lighting
TAKATA RECALL THE DOOR AJAR MESSAGE DISPLAYS ON MY 2011 FORD EDGE VEHICLE CONSTANTLY AND THE DOOR IS SHUT. THE LIGHTS STAY ILLUMINATED BECAUSE OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. ALSO I CAN NOT LOCK MY DOORS WHEN I AM INSIDE THE VEHICLE WHEN THE ENGINE IS ON WHICH IS UNSAFE IN MY OPINION. I HAVE SEEN THAT MANY PEOP…
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TAKATA RECALL THE DOOR AJAR MESSAGE DISPLAYS ON MY 2011 FORD EDGE VEHICLE CONSTANTLY AND THE DOOR IS SHUT. THE LIGHTS STAY ILLUMINATED BECAUSE OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. ALSO I CAN NOT LOCK MY DOORS WHEN I AM INSIDE THE VEHICLE WHEN THE ENGINE IS ON WHICH IS UNSAFE IN MY OPINION. I HAVE SEEN THAT MANY PEOPLE HAVE STATED THIS HAS HAPPENED TO THEIR FORD AS WELL, BUT A RECALL HAS NOT BEEN ISSUED.
NHTSA ODI #11129246
99,999 miles · Sep 8, 2018
Electrical SystemExterior Lighting
I FIRST NOTICED THIS PROBLEM WHEN I TURNED ON THE VEHICLE IN MY GARAGE AND THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTS. EVEN THOUGHT THE DOOR LOOKED TO BE SECURELY CLOSED, I OPENED AND CLOSED THE DOOR AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR AND ALL THE INTERIOR LIGHTS STAYED ON, WH…
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I FIRST NOTICED THIS PROBLEM WHEN I TURNED ON THE VEHICLE IN MY GARAGE AND THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTS. EVEN THOUGHT THE DOOR LOOKED TO BE SECURELY CLOSED, I OPENED AND CLOSED THE DOOR AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR AND ALL THE INTERIOR LIGHTS STAYED ON, WHICH MADE SEEING AT NIGHT WHILE DRIVING VERY DIFFICULT AND DANGEROUS. ADDITIONALLY, I WAS UNABLE TO LOCK THE DOORS OF THE CAR BECAUSE OF THIS PROBLEM. THE TECHNICIAN AT THE SHOP SAID IT WAS A FAULTY ACTUATOR AND THAT MANY FORD EDGE'S HAVE HAD THIS PROBLEM.
NHTSA ODI #11128201
99,999 miles · Sep 8, 2018
Electrical SystemExterior Lighting
SOON AFTER STARTING MY CAR AND PUTTING IT IN REVERSE, THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL THE INTERIOR LIGHTS. THE PASSENGER DOOR LOOKED SECURELY CLOSED, BUT I TRIED CLOSING IT AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR STAYED ON AS WELL AS THE INTERIOR LIGHTS, WHICH MADE IT DIFFICULT TO SEE AT NIGH…
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SOON AFTER STARTING MY CAR AND PUTTING IT IN REVERSE, THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL THE INTERIOR LIGHTS. THE PASSENGER DOOR LOOKED SECURELY CLOSED, BUT I TRIED CLOSING IT AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR STAYED ON AS WELL AS THE INTERIOR LIGHTS, WHICH MADE IT DIFFICULT TO SEE AT NIGHT. SINCE THEN IT HAS STAYED ON EVERY TIME I DRIVE THE CAR. ADDITIONALLY, I AM NOT ABLE TO LOCK THE CAR DOORS WHEN IT IS IN MOTION BECAUSE OF THIS PROBLEM. I TOOK IT TO THE SHOP AND THEY SAID THE ACTUATOR WAS FAULTY. APPARENTLY THIS IS A WIDE-SPREAD PROBLEM WITH THE FORD EDGE.
NHTSA ODI #11128200
35,618 miles · Jul 28, 2018
Electrical System
DRIVERS DOOR AJAR SWITCH DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED.
NHTSA ODI #11114266
46,000 miles · Jul 18, 2018
Electrical SystemStructureWheels
TIRE PRESSURE AND DOOR SENSORS FAILURE.
NHTSA ODI #11112105
96,000 miles · Jul 15, 2018
Electrical SystemExterior Lighting
DRIVER DOOR AJAR LIGHT CONTINUOUSLY LIT.THE DOOR IS CLOSED BUT THE DOME LIGHTS REMAIN ON.
NHTSA ODI #11111403
86,000 miles · Jul 10, 2018
Electrical System
CONSTANT DOOR AJAR ON PASSENGER SIDE DOORS. USE TO BE ONE NOW OR IS BOTH. CAUSES SAFETY ISSUES BECAUSE THE REAR PASSENGER CAN'T BE LOCKED AS I HAVE A CHILD T BY AT SITS THERE. LIGHTS GO ON INTERNALLY WHILE DRIVING AT NIGHT WHICH CAUSES DIFFICULTY DRIVING AT NIGHT. LIGHTS CONSTANTLY GO ON SND OFF THROUGHOUT THE DAY AND NIGHT C…
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CONSTANT DOOR AJAR ON PASSENGER SIDE DOORS. USE TO BE ONE NOW OR IS BOTH. CAUSES SAFETY ISSUES BECAUSE THE REAR PASSENGER CAN'T BE LOCKED AS I HAVE A CHILD T BY AT SITS THERE. LIGHTS GO ON INTERNALLY WHILE DRIVING AT NIGHT WHICH CAUSES DIFFICULTY DRIVING AT NIGHT. LIGHTS CONSTANTLY GO ON SND OFF THROUGHOUT THE DAY AND NIGHT CAUSING DRAINED BATTERY, AND CONSTANT JUMPS STARTS.
NHTSA ODI #11110403
143,000 miles · Jul 2, 2018
Electrical System
DOOR SENSOR STATES DOOR IS OPEN, WHEN DOOR IS CLOSED. INTERIOR LIGHTS REMAIN ON AND DOORS REMAIN UNLOCKED. CAN HAVE ISSUES WITH DOORS UNLOCKING WHEN PARKED, LEAVING A ISSUE FOR BEING ROBBED, ALSO LIGHTS CAN REMAIN ON WHICH WILL DRAIN THE BATTERY. LIGHTS WILL ALSO STAY ON WHILE DRIVING WHICH IS AN ISSUE AT NIGHT.
NHTSA ODI #11105082
74,000 miles · Jun 30, 2018
Electrical System
SYNC RADIO GOES IN AND OUT AND THE SCREEN GOES COMPLETELY DARK FOR AWHILE, SOMETIMES LAST HOURS AND SOMETIMES LASTING DAYS. DEALER CLAIMS THE RADIO IS UPDATING ITSELF. DURING THIS PERIOD THE BACKUP CAMERAS DON'T WORK ALONG OTHER FUNCTIONS CONNECTED TO THE SCREEN. THIS HAPPENS WHEN THE VEHICLE IS MOVING AS WELLING AS STATIONARY T…
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SYNC RADIO GOES IN AND OUT AND THE SCREEN GOES COMPLETELY DARK FOR AWHILE, SOMETIMES LAST HOURS AND SOMETIMES LASTING DAYS. DEALER CLAIMS THE RADIO IS UPDATING ITSELF. DURING THIS PERIOD THE BACKUP CAMERAS DON'T WORK ALONG OTHER FUNCTIONS CONNECTED TO THE SCREEN. THIS HAPPENS WHEN THE VEHICLE IS MOVING AS WELLING AS STATIONARY TIMES.
NHTSA ODI #11104843
60,000 miles · Jun 13, 2018
Electrical SystemExterior Lighting
DRIVER DOOR AJAR, PASSENGER DOOR AJAR. THESE ALERTS COME UP WHEN MY DOORS ARE CLOSED. THE INTERIOR LIGHT STAYS ON FOR EVER AND I CANNOT LOCK MY DOORS! THIS IS NOT ACCEPTABLE. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS EXACT PROBLEM. ALSO, THE INTERIOR LIGHTS JUST COME ON RANDOMLY WHEN CAR IS PARKED WITH NO KEY I…
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DRIVER DOOR AJAR, PASSENGER DOOR AJAR. THESE ALERTS COME UP WHEN MY DOORS ARE CLOSED. THE INTERIOR LIGHT STAYS ON FOR EVER AND I CANNOT LOCK MY DOORS! THIS IS NOT ACCEPTABLE. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS EXACT PROBLEM. ALSO, THE INTERIOR LIGHTS JUST COME ON RANDOMLY WHEN CAR IS PARKED WITH NO KEY IN IGNITION. AND, THE BACKUP CAMERA, WHEN IT WORKS, IS UPSIDE DOWN!! THESE PROBLEMS SHOULD BE RECALLED, AS I SEE SO MANY OTHERS COMPLAINING ABOUT THE EXACT SAME ISSUES.
NHTSA ODI #11101679
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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