2009 Ford Edge

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 113,075.

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE OPERATING THE VEHICLE, THE BRAKES WOULD SUDDENLY MALFUNCTION. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WOULD EXTEND TO THE FLOORBOARD AND THE STOPPING DISTANCE WAS INCREASED. THE CONTACT ALSO HEARD A HISSING NOISE COMING FROM THE FRONT BRAKE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 87,272.

WHILE DRIVING IN DOWNTOWN DETROIT I WAS APPROACHING A RED LIGHT AS I APPLIED PRESSURE TO THE BRAKE PEDAL IT WAS ROCK HARD. ALSO, WHEN APPLYING THE BRAKE THERE IS HISSING SOUND. IT WAS EXPLAINED TO ME THAT THE PROBLEM IS THE BRAKE BOOSTER. WHICH THE DEALERSHIP WILL NOT COVER. THE ESTIMATE GIVEN BY THE DEALERSHIP FOR THE COST OF THE REPAIR IS $550.

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 35 MPH, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STIFF AND NEARLY IMPOSSIBLE TO DEPRESS. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. LENOIR CITY FORD OF LENOIR CITY, TENNESSEE WAS CONTACTED ABOUT THE FAILURE AND DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE CONTACT RECEIVED A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA AND FILE A COMPLAINT DUE TO THE FACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 08/22/17*LJ *CN

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILED, WHICH PREVENTED THE POWER BRAKING FUNCTIONALITY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. WHEN THE CONTACT QUESTIONED WHY THE VEHICLE WAS NOT INCLUDED IN CUSTOMER SATISFACTION CAMPAIGN NUMBER: 13N02, HE WAS NOT GIVEN AN ANSWER. THE CONTACT WAS INFORMED THAT NOTHING COULD BE DONE AND TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,529. ..UPDATED 06/27/17 *BF *CN

THE BRAKE PEDAL STARTED WITH A SPONGY FEEL BUT NOW HAS BECOME VERY HARD AT TIMES TO PRESS. THE SERVICE TECHNICIAN TOLD ME THE BRAKE BOOSTER IS FAILING. HE ADVISED ME TO CHECK WITH FORD TO SEE IF THE BRAKE BOOSTER WAS COVERED SINCE OTHER VEHICLES WITH SIMILAR PROBLEM HAD A RECALL OR SERVICE WARRANTY. FORD MOTOR COMPANY WAS NOT WILL TO COVER IT DUE TO IT DID NOT FALL UNDER THERE RECALL FOR THE 2009 MODEL YEAR BUT COVERS MODEL YEAR 2007 - 2008 THEN 2010 - 2013. MY VEHICLE WAS PLACE IN THE SHOP TO HAVE THE DEFECTIVE PART REPLACE AT MY EXPENSE.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS RANDOMLY FLASHED. THE BRAKES FAILED TO FUNCTION WITHOUT FORCE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH ABS SENSORS. THE DEALER DETERMINED THAT THERE WAS NO MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE BRAKE PEDAL WAS SPONGY WHEN THE INDICATOR ILLUMINATED. WHEN THE INDICATOR WENT OFF, THE BRAKES FAILED TO FULLY ENGAGE WITHOUT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/06/17*LJ *CN