2009 Ford Edge

"TAKATA RECALL" I HAVE BEEN CALLING SINCE JUNE TO GET MY CAR REPAIRED. I WAS GIVEN A CASE NUMBER AND THEN NEVER CONTACTED. I HAVE CALLED THE 2 DEALERSHIPS IN COLORADO SPRINGS AND WAS TOLD THEY WOULD GET ME IN A RENTAL CAR AND YET THEY NEVER HAVE. I HAVE CALLED THEM EVERY WEEK AND CONTINUE TO GET THE SAME RESPONSE STATING THEY ARE WORKING ON IT. I HAVE CALLED FORD MOTOR SINCE JUNE AS WELL AND GET THE EXACT SAME RESPONSE. THE AIRBAG LIGHT ON THE VEHICLE IS NOW ON AND I HAVE A CHILD THAT I WILL NOT PUT IN THIS CAR AS IT HAS A RECALL ON IT. I HAVE TOLD THE DEALERSHIP ABOUT THE LIGHT AND THEY STATED THEY WILL CONTACT ME WHEN A RENTAL IS AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 17V024000 (AIR BAGS). THE DEALER (WAYNE FORD, 444 US-46, WAYNE, NJ 07470, (973) 256-8800) INDICATED THAT THE REPAIR PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). *TT CONSUMER STATED THE FUEL PROPULSION SYSTEM (PWS) 140000 AIR BAGS. VEHICLE PURCHASE DATED SHOULD BE ON OR BEFORE INCIDENT DATE, PURCHASE DATE 10/21/17 INCIDENT DATE 10/26/15 UPDATED 10/15/18*JB

I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS TO STOP FOR NO APPARENT REASON WHILE I'M DRIVING IT. I CAN'T AFFORD TO CONTINUALLY PAY FOR REPAIRS OR EVEN JUST BE WITHOUT MY VEHICLE BECAUSE I'M THE ONLY INCOME FOR MY FAMILY!

DRIVING HOME AFTER I PICKED UP THE KIDS FROM SCHOOL. I HAD A STRONG SMELL OF GASOLINE IN THE CABIN OF MY CAR. WE WERE CR 108 NOT EVEN A MILE FROM MY DIRT ROAD (WILLIE HODGES RD) I ROLLED DOWN THE WINDOWS, I HAVE 3 KIDS, AND MADE IT HOME. I SAW THERE WAS A RECALL ON SOME 2009-2010 EDGES FOR FAULTY GAS TANKS. I LOOKED UP THE VIN AND THE ONLY RECALL I HAVE ON MY CAR IS FOR AIR BAGS, WHICH THEY HAVE YET TO RESOLVE. I HAVE A FEELING MY EDGE WAS INSTALLED A FAULTY FUEL TANK.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE DEALER WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER INDICATED THAT THE CONTACT NEEDED TO WAIT FOR THE SECOND NOTIFICATION LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME THAT THE PART WOULD BECOME AVAILABLE TO SUPPLY TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE A 2009 FORD EDGE THAT HAS HAD A STRONG ODOR OF GAS. I HAVE IT IN THE REPAIR SHOP AND I AM BEING TOLD THAT THERE IS A HOLE/LEAK IN THE SEAL TO THE GAS TANK. THERE HAS BEEN A RECALL FOR THIS SAME PROBLEM ON 07 AND 08 FORD EDGE. THE COST TO REPAIR THIS IS GOING TO BE $1800.00 WHICH WOULD INCLUDE TANK, O RING AND GASKET. I WOULD LIKE TO KNOW IF MY 2009 FORD EDGE CAN BE PLACED ON A RECALL FOR THIS PROBLEM. KEEP SMILING [XXX] UPDATED 10/06/15*LJ *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WE WERE SMELLING GASOLINE IN OUR GARAGE AND THE SMELL WAS COMING FROM CAR. THE CAR WAS TAKEN TO A LOCAL SHOP WHERE IT WAS HOISTED AND A GASOLINE LEAK DISCOVERED AT THE "SEAM" OF MY GAS TANK. WE WERE INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP AS IT MAY HAVE A RECALL AND WAS CLEARLY A MANUFACTURER DEFECT. MY HUSBAND CALLED AVIS FORD WHO IN FACT INSTRUCTED US TO BRING THE CAR IN. WE HAD THE CAR TOWED AT OUR EXPENSE OF OVER $80.00 ONLY TO GET TO THE DEALERSHIP AND HAVE THEM SAY THERE WAS AN ERROR AND THAT THE 2009 EDGE DID NOT HAVE A RECALL. THERE HAVE BEEN RECALLS ON TANKS ON MODELS FROM 2007 UP TO 2014 BUT APPARENTLY NOT THE 09. THE LEAK IS APPARENTLY A MANUFACTURER DEFECT AND NOT CAUSED BY DAMAGE TO THE TANK FROM A FOREIGN OBJECT STRIKING IT . IT IS TERRIBLY FRIGHTENING TO ME TO KNOW THAT FORD HAS NOT STEPPED UP TO THE PLATE AND MAYBE ONLY A FATALITY WOULD FORCE THEM TO SO. I TRAVEL DAILY WITH A 30 MONTH AND 17 MONTH OLD IN MY CAR AND CANNOT IMAGINE HAVING TO GET THEM BOTH OUT OF 5 POINT RESTRAINT CAR SEATS IN THE EVENT OF A FIRE. IS THIS WHAT FORD IS WAITING FOR TO ACKNOWLEDGE THE UNACCEPTABLE DANGER OF A GAS TANK LEAK. A RECALL NEEDS TO BE ISSUED IN ORDER TO SAVE LIVES.