2009 Ford Edge

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE DEALER (PIERSON FORD LINCOLN, INC, 701 AUTO PLAZA DR., ABERDEEN, SD 57401, 605-225-3720) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A NOTICE ABOUT THE DEFECTED AIRBAGS THAT NEEDED TO BE REPLACED A WHILE BACK, BUT THE REPLACEMENT AIRBAGS HAVE NEVER CAME IN. I HAVE BEEN WAITING PATIENTLY FOR THE ITEM BUT THE DEALERSHIP HAS NEVER RECEIVED THE ITEM. EVERY DAY ON THE ROAD IS A RISK TO MY PASSENGER'S LIFE AND I NO LONGER WANT TO PATIENTLY WAIT FOR SOMETHING THAT MAY NEVER ARRIVE. I AM ON THE ROAD EVERYDAY FOR LONG PERIODS OF TIME WITH MY WIFE ALL OVER HARRIS COUNTY IN HOUSTON, AND I CANNOT RISK SOMETHING HAPPENING TO MY WIFE AS A RESULT OF DEFECTIVE AIRBAGS. I WOULD APPRECIATE A TIMELY SOLUTION.

TAKATA RECALL- I RECEIVED A LETTER DATED DECEMBER 2017 STATING THAT THERE WAS A RECALL ON THE PASSENGER SIDE FRONT AIRBAG. THE LETTER ALSO STATED THAT WHEN THE PARTS BECOME AVAILABLE, I WOULD RECEIVE A LETTER INSTRUCTING ME TO CALL AND MAKE AN APPOINTMENT TO GET THE AIRBAG FIXED. I HAVE NOT RECEIVED THE LETTER YET. I FEEL THAT THE PARTS SHOULD HAVE BEEN AVAILABLE ALREADY AND THE AIRBAG FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (HELFMAN FORD IN MEADOWS PLACE, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SIMI VALLEY FORD, 2440 FIRST ST, SIMI VALLEY, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (JONES-WEST FORD OF RENO, NEVADA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TAKATA RECALL SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024: RECALL LETTER REC'VD MARCH 2017, A YEAR AGO. WE HAVE CALLED FORD DEALER(S) FOR ALMOST A YEAR. THEY STATE THEY DO NOT HAVE THE PARTS TO MAKE THE REPAIRS. FORD INFORMS DRIVERS TO STOP DRIVING THE VEHICLES AND TAKE CAR TO THE FORD DEALER FOR REPAIR OF AIRBAG INFLATOR YET DEALERS ARE NOT PROVIDED REPAIR PARTS "YET". ONE NEWS ARTICLE STATED A LOANER CAR WILL BE PROVIDED, BUT DEALER DOES NOT PROVIDE A LOANER CAR. SAFERCAR VIDEO STATES AIRBAG INFLATOR CAN BE AFFECTED BY EXTREME HEAT. I LIVE IN AN AREA THAT INCLUDES EXTREME HOT WEATHER. VIDEO STATES THE OLDER CAR MODELS ARE MORE LIKELY AFFECTED. OUR MODEL IS 9 YEARS OLD. I TRANSPORT GRANDCHILDREN AND ELDERLY PARENTS IN MY CAR. THE RECALL SHOWS IT IS FOR THE PASSENGER AIRBAG. DOES THE DRIVER SIDE OF THE CAR NOT INCLUDE AN AIRBAG ALSO? AFTER WAITING PATIENTLY FOR MANY MONTHS, WE HAVE TRIED DILIGENTLY TO GET OUR CAR RECALL REPAIRED, WITHOUT ANY SUCCESS. OUR DEALER REFERRED US TO THE FORD OFFICE IN FLORIDA FOR ASSISTANCE. THE REP WAS NOT OF ASSISTANCE OR SYMPATHETIC. THE FLORIDA CALL IS CONFIRMED BY CALL CASE NO. CAS13975245. WE DO NOT HAVE THE PRIVILEGE OF LEAVING OUR VEHICLE PARKED, UNDRIVEN. WE EVEN ASKED THE DEALER AND THE FLORIDA OFFICE IF THEY WILL DISCONNECT THE ENTIRE AIRBAG UNTIL PARTS ARE RECEIVED, RESPONSE = UNLAWFUL. WHY ARE MANY VEHICLE AIRBAGS BEING REPAIRED, HOWEVER, FORD EDGE VEHICLES ARE NOT BEING REPAIRED? THIS IS SERIOUS, AND YOUR HELP IS GREATLY REQUIRED. 2/21/2018...YES 2018....ONE YEAR AFTER THE RECALL NOTICE.