NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
53 reportsClear category filterMileage unknown · Aug 5, 2018
Air BagsUnknown Or Other
THE NHTSA SAYS VEHICLES ARE BEING PRIORITIZED BASED ON THE LIKELIHOOD OF DANGER. FACTORS INCLUDE THE AGE OF YOUR CAR AND WHERE YOU LIVE. THIS IS DUE TO THE FACT THAT THERE'S A LINK BETWEEN MALFUNCTIONING AIR BAGS AND LONG-TERM EXPOSURE TO HEAT AND HIGH HUMIDITY. I AM IN ZONE B BUT I AM A 5 MINUTE DRIVE FROM SOUTH CAROLINA. SO MY…
Read full complaint
THE NHTSA SAYS VEHICLES ARE BEING PRIORITIZED BASED ON THE LIKELIHOOD OF DANGER. FACTORS INCLUDE THE AGE OF YOUR CAR AND WHERE YOU LIVE. THIS IS DUE TO THE FACT THAT THERE'S A LINK BETWEEN MALFUNCTIONING AIR BAGS AND LONG-TERM EXPOSURE TO HEAT AND HIGH HUMIDITY. I AM IN ZONE B BUT I AM A 5 MINUTE DRIVE FROM SOUTH CAROLINA. SO MY QUESTION IS DOES THAT MEAN BECAUSE I AM 5 MILES FROM SOUTH CAROLINA, IS MY FAULTY AIRBAG SAFER THAN THE VEHICLES WITH THE FAULTY TAKATA AIRBAGS IN SC, ZONE A ? I FIRST RECEIVED NOTICE JULY, 2016. NOW FORD HAS RENTED ME A VEHICLE (SARDINE CAN) BECAUSE THEY DON'T KNOW WHEN REPLACEMENT PARTS WILL BE AVAILABLE. THE FACT THAT THEY KNEW LONG BEFORE THIS VEHICLE WAS AVAILABLE FOR SALE THAT THE AIRBAGS WERE UNSAFE, IS TANTAMOUNT TO CRIMINAL NEGLIGENCE. IF THEY AREN'T CALLED TO TASK THEY WILL CONTINUE ENDANGERING LIVES IN ORDER TO INCREASE THE VALUE OF THEIR STOCK. MADE IN AMERICA USED TO MEAN SOMETHING, NOT ANYMORE. AT APPROXIMATELY 20,000 PUTTING THE CAR IN DRIVE OR REVERSE IT MAKES SOME CLUNKING NOISE AND HESITATES BEFORE IT ENGAGES. ON AN INCLINE THE CAR ROLLS BACK AND YOU HAVE TO WORK GAS AND BRAKE TOGETHER, THIS IS A AUTOMATIC, NOT A STICK SHIFT. AT 71 I DO NOT APPRECIATE THAT FORD HAS BEEN PLAYING RUSSIAN ROULETTE WITH THE LIVES OF MY MOM, DAUGHTER, GRANDDAUGHTERS & GREAT GRANDCHILDREN, THIS VEHICLE HASN'T BEEN SAFE FROM THE DAY IT ROLLED OFF THE ASSEMBLY LINE.
NHTSA ODI #11115864
92,500 miles · Jun 24, 2018
Unknown Or OtherVehicle Speed Control
MY SUV HAD ODOMETER ERROR. THE THE WRENCH.CAME ON AIR BAG.CAME ONE AND WOULD NOT.SHIFT LOST POWER PULLED.OVER TURNED.CAR OFF THEN BACK ON LIGHTS WENT OFF ON DASH BUT.IT.WAS MAKING.NOISE GOING.INTO.GEAR
NHTSA ODI #11103638
Mileage unknown · May 31, 2018
Unknown Or Other
AIRBAGS HAVE STILL NOT BEEN FIXED FROM A 2016 RECALL. TWO YEARS IS HARDLY A TIMELY MANOR. THERE IS NO ETA AVAILABLE TO BOOT.
NHTSA ODI #11099090
130,000 miles · Nov 16, 2017
Service BrakesUnknown Or Other
BRAKE BOSTER FAILURE HEATER CORE FAILURE-REPLACEMENT $876
NHTSA ODI #11046495
147,465 miles · Nov 1, 2017
Electronic Stability Control (esc)Power TrainUnknown Or Other
WHILE DRIVING ,IN FULL MOTION, , THE CAR COMES TO AN ALMOST STOP! SCARES YOU TO DEATH, YOU CHECK TO MAKE SURE YOU HAVEN'T ACCIDENTLY PUT THE CAR IN NEUTRAL , ALL THE WARNING LIGHTS ON THE DASH LIGHT UP ,THE CHECK ENGINE, THE LOW TIRE GAGE SYMBOL, THE TOOL LIGHT,, THE SPEEDOMETER STOPS WORKING, . THE CAR REFUSE TO MOVE F…
Read full complaint
WHILE DRIVING ,IN FULL MOTION, , THE CAR COMES TO AN ALMOST STOP! SCARES YOU TO DEATH, YOU CHECK TO MAKE SURE YOU HAVEN'T ACCIDENTLY PUT THE CAR IN NEUTRAL , ALL THE WARNING LIGHTS ON THE DASH LIGHT UP ,THE CHECK ENGINE, THE LOW TIRE GAGE SYMBOL, THE TOOL LIGHT,, THE SPEEDOMETER STOPS WORKING, . THE CAR REFUSE TO MOVE FORWARD, PLACED IN REVERSE IT MOVES BACKWARD ,THE FORD DEALER IS UNABLE TO FIX THE PROBLEM ,CODES DON'T SHOW UP TO HELP IDENTIFY THE PROBLEM. THE DANGER IS IT HAPPENS WHILE YOU ARE DRIVING. ITS BEEN DIAGNOSED AS A TRANSMISSION PROBLEM (VERY EXPENSIVE) BUT THAT'S NOT WHAT IT IS. YOU REPROGRAM IT TEMPORARY, BY TAKING THE POSITIVE BATTERY CABLE LOOSE FOR A FEW SECONDS, THE CAR DRIVES PERFECT UNTIL IT HAPPENS AGAIN, ITS HAPPEN THREE TIMES WITH THIS CAR, I HAVE CALLED THE FORD COOPERATE OFFICE TO REPORT THIS PROBLEM.
NHTSA ODI #11041981
152,616 miles · Oct 17, 2017
Fuel/propulsion SystemSteeringUnknown Or Other
TAKATA RECALL I SMELL GAS COMING FROM MY CAR EVER SINCE GOT FROM CAR LOT AUTOMAXX AND THE TRANSMISSION IS ACTING UP AS WELL AS THE SUSPENSION TOO. IT'S OVERHEATING ON ME AND HAVEN'T EVEN HAD THE CAR 2 MONTHS. THE RECALL HAS BEEN ON GOING O.N THIS CAR FOR YEARS THEY'RE IS STILL 2 RECALLS OPEN ON MY CAR. I NEVER SHOULD OF BEEN SO…
Read full complaint
TAKATA RECALL I SMELL GAS COMING FROM MY CAR EVER SINCE GOT FROM CAR LOT AUTOMAXX AND THE TRANSMISSION IS ACTING UP AS WELL AS THE SUSPENSION TOO. IT'S OVERHEATING ON ME AND HAVEN'T EVEN HAD THE CAR 2 MONTHS. THE RECALL HAS BEEN ON GOING O.N THIS CAR FOR YEARS THEY'RE IS STILL 2 RECALLS OPEN ON MY CAR. I NEVER SHOULD OF BEEN SOLD THIS CAR BECAUSE NEVER HAS GOTTEN THE OK FROM THE FORMAL PROBLEMS ITS HAD IN THE PAST. NOW I'M SCARED GOING TO CATCH ON FIRE WHILE DRIVING
NHTSA ODI #11034048
98,000 miles · Aug 18, 2017
Power TrainUnknown Or Other
WRENCH LIGHT COMES ON,LOW AIR TIRE LIGHT,AIR BAG LIGHT ON,SPEEDOMETER QUITS AND NO POWER AND HARD CLUNKING IN THE TRANSMISSION.JUST BOUGHT THIS,OWE $11,000. ON THIS CAR THAT IS VERY DANGEROUS TO DRIVE,WHAT JUST FORD? DRIVE UNTIL WE GET KILLED!
NHTSA ODI #11016223
105,000 miles · Jul 31, 2017
Unknown Or Other
I MADE A TURN OFF INTERSTATE INTO A BUSY ROAD, MY VEHICLE JERKED AND LOST ITS ABILITY TO ACCELERATE. LEAVING ME IN A VERY DANGEROUS SITUATION WITH CARS FLYING AROUND ME TO AVOID HITTING ME. I MANAGED TO MAKE IT INTO A PARKING LOT. I HAD A FRIEND CHECK THE VEHICLE AND WITH THE HOOD UP HE HAD ME PUT IN REVERSE AND IT LOOKED LIKE…
Read full complaint
I MADE A TURN OFF INTERSTATE INTO A BUSY ROAD, MY VEHICLE JERKED AND LOST ITS ABILITY TO ACCELERATE. LEAVING ME IN A VERY DANGEROUS SITUATION WITH CARS FLYING AROUND ME TO AVOID HITTING ME. I MANAGED TO MAKE IT INTO A PARKING LOT. I HAD A FRIEND CHECK THE VEHICLE AND WITH THE HOOD UP HE HAD ME PUT IN REVERSE AND IT LOOKED LIKE THE MOTOR WAS GOING TO JUMP OUT OF THE VEHICLE, SAME HAPPENED IN DRIVE. HE PUT HIS COMPUTER ON AND A CODE FOR THE DRIVE SPEED SENSOR WAS PRESENT. THE CODE WAS CLEARED AND THEN NOTICED THE SPEED AND RPM GAUGES WERE INACCURATE. THIS HAPPENS ON OCCASION. UPON RESEARCH I SEE THIS SENSOR HAS A RECALL ON IT BUT NOT FOR MY YEAR 08 EDGE. PLEASE RECALL ASAP. THIS CAN CAUSE SOME SERIOUSLY BAD ACCIDENT WHEN YOUR VEHICLE LOOSES ITS ABILITY TO ACCELERATE WHEN IN TRAFFIC. I FEAR THIS WILL HAPPEN AND MY LIFE IS IN THE LINE. FORD IS AWARE THERE IS A APPARENT PROBLEM NOTED BY OTHER YEAR MAKE MODEL RECALLS.
NHTSA ODI #11011874
115,000 miles · Jun 29, 2017
Unknown Or Other
THERE ARE MULTIPLE REPORTS ONLINE OF ISSUES WITH STALLING WHEN THE VEHICLE SWITCHES GEARS, ESPECIALLY WHEN SHIFTING FROM PARK INTO DRIVE OR REVERSE. IT SEEMS TO BE A SENSOR ISSUE FOR EVERYONE, CAN THIS PLEASE BE ADDRESSED? IT IS VERY EXPENSIVE TO HAVE THE LABOR COMPLETED TO RESOLVE THIS ISSUE. THANK YOU!
NHTSA ODI #11002073
166,000 miles · Jun 4, 2017
Unknown Or Other
I WAS DRIVING ON THE HIGHWAY GOING 70 MPR AND MY 08 FORD EDGE MADE A NOISE THE ODOMETER WENT TO ZERO AND WENT FROM 70 MPR ON THE HIGHWAY TO 0 IT WOULD NOT GO. I'M SO THANKFUL MY KIDS WEREN'T IN THE CAR AND I WAS ABLE TO GO OFF THE EXIT RAMP BEFORE IT COMPLETELY STOPPED. THIS HAS HAPPENED 3 TIMES ALL ON THE HIGHWAY BEFORE OR AFT…
Read full complaint
I WAS DRIVING ON THE HIGHWAY GOING 70 MPR AND MY 08 FORD EDGE MADE A NOISE THE ODOMETER WENT TO ZERO AND WENT FROM 70 MPR ON THE HIGHWAY TO 0 IT WOULD NOT GO. I'M SO THANKFUL MY KIDS WEREN'T IN THE CAR AND I WAS ABLE TO GO OFF THE EXIT RAMP BEFORE IT COMPLETELY STOPPED. THIS HAS HAPPENED 3 TIMES ALL ON THE HIGHWAY BEFORE OR AFTER WORK. EACH THE TIME CAR WAS TOLLED FROM WORK OR WHERE IT STOPPED RUNNING. TAKEN TO SHOPS TO SEE WHAT'S WRONG THEY CAN FIND ANYTHING. THE LAST EPISODE HAPPENED MOTHERS DAY THE CAR WAS TOLLED TO A FORD DEALERSHIP THEY HAD THE CAR FOR 1 WEEK AND COULDN'T FIND ANYTHING THEY TOLD ME TO TRADE IF OFF ITS NOT SAFE TO DRIVE... SO I'M COMPLETELY BAFFLED WHY A DEALERSHIP WOULD TELL ME TO TRADE THE CAR SO SOMEONE ELSE COULD POSSIBLY GET SERIOUSLY INJURED OR DIE. I COULD NOT TO DO IT. THE CAR IS NOW NOT COMING ON WITHOUT A JUMP AND HAS NOT BE DRIVEABLE SINCE MOTHERS DAY 2017 WHEN IT DID ALL THE ABOVE AGAIN. THIS HAS BEEN HAPPENING SINCE OCTOBER 2015 A YEAR AFTER GETTING IT. WE HAVE ALL THE DOCUMENTATIONS AND RECEIPTS OF PAYING LOTS OF MONEY OUT OF POCKET. NOT ONE PERSON EVER TOLD ME TO CHECK ON THIS SITE FOR SAFETY ISSUES EVEN KNOWING THE CAR STOPS ON THE HIGHWAY AT ANY GIVEN MOMENTS AND UNRELIABLE OR FAULTY UNTIL I CALLED OUT AUTO INSURANCE TODAY AND WE SEEN ALL OF THIS!! WHAT A MESS I HAVE CONTACTED A CLASS ACTION CASE AS OF TODAY!
NHTSA ODI #10993078
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
Illustration