NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
25 reportsClear category filterMileage unknown · Jul 8, 2026
SteeringSuspensionWheelsCrashInjury
Front axle snapped. Power steering rack faulty. Leaks all fluids other than oil! Tire stud snapped sent me into a ditch. Transmission has been rough and leaking and only 160k miles. Manual says no need to warm up car as it's got a magic part. Well transmission is blown after following manual to the T on matinece and operation. M…
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Front axle snapped. Power steering rack faulty. Leaks all fluids other than oil! Tire stud snapped sent me into a ditch. Transmission has been rough and leaking and only 160k miles. Manual says no need to warm up car as it's got a magic part. Well transmission is blown after following manual to the T on matinece and operation. My family is a ford family! Minus one after this 08 edge can't believe they are allowed on the road. Help!!!!
NHTSA ODI #11749083
242,000 miles · Jun 18, 2026
SuspensionTires
The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In addition, the contact stated that the …
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The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In addition, the contact stated that the tires were fractured down to the wire. The contact stated that someone informed the contact that sparks were noticed coming from the tires. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 242,000.
NHTSA ODI #11745124
Mileage unknown · Oct 19, 2023
Power TrainSuspension
The contact owned a 2008 Ford Edge. The contact stated that the while driving at an undisclosed speed, the vehicle inadvertently vibrated and jumped. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side CV axle seal and lower ball joint failed and nee…
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The contact owned a 2008 Ford Edge. The contact stated that the while driving at an undisclosed speed, the vehicle inadvertently vibrated and jumped. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side CV axle seal and lower ball joint failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was informed that the parts to do the repair had failed. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the repair required an unknown kit. The failure mileage was unavailable.
NHTSA ODI #11550863
Mileage unknown · Jun 9, 2022
Suspension
We were turning a corner at a light and our tie-rod, axel, control arm, sway bar link and CV Shaft all broke at once causing our car to come to a dead stop in the road and we could not even push it out of the road, we were able to purchase the CV Shaft, Control Arm ASY, and The Sway Bar Lnk. for the one side the car is still not…
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We were turning a corner at a light and our tie-rod, axel, control arm, sway bar link and CV Shaft all broke at once causing our car to come to a dead stop in the road and we could not even push it out of the road, we were able to purchase the CV Shaft, Control Arm ASY, and The Sway Bar Lnk. for the one side the car is still not moveable we need a tire that we cant afford and from the looks of it the other side may do the same and the part that worries me about our safety is that is it does it on the freeway and we come to a dead stop in traffic or something it will be bad. What we need and I was told that if my car showed up on the recall list for any reason that you would fix any safety issues free of charge and my car did come up on the list. I just purchased the vehicle in november 2020 and was told all the original parts are still on it. Please let me know where to go to get my car fixed this is our only means of transportation to go to school for me and my kids and for my husband to find a job thank you. What we need is a tire for the front passenger side and the driver side fixed asap.
NHTSA ODI #11468496
94,000 miles · Apr 3, 2021
Electrical SystemForward Collision AvoidanceSuspension
WHILE DRIVING CAR MAKES SEVERE ROARING/ HUMMING NOISE. ALSO WHILE DRIVING MAKING TURNS OR NOT MAKING TURNS THE CAR JERKS UNCONTROLLABLY. MY DOOR SENSOR WILL NOT RECOGNIZE WHETHER OR NOT MY FRONT DRIVER DOOR IS CLOSED, SO WHILE I'M DRIVING DOWN THE ROAD IT SAYS MY DRIVER DOOR IS OPEN. THERE IS A RECALL THAT I WAS NEVER NOTIFIED A…
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WHILE DRIVING CAR MAKES SEVERE ROARING/ HUMMING NOISE. ALSO WHILE DRIVING MAKING TURNS OR NOT MAKING TURNS THE CAR JERKS UNCONTROLLABLY. MY DOOR SENSOR WILL NOT RECOGNIZE WHETHER OR NOT MY FRONT DRIVER DOOR IS CLOSED, SO WHILE I'M DRIVING DOWN THE ROAD IT SAYS MY DRIVER DOOR IS OPEN. THERE IS A RECALL THAT I WAS NEVER NOTIFIED ABOUT ON THE SUSPENSION; FRONT HUB,. I'VE CONTACTED MY LOCAL PRATER FORD & FORD MOTOR COMPANY WITH NO HELP. I HAVE THE WORK ORDER # FROM PRATER FORD WHERE WE TRIED TO RESOLVE THIS PROBLEM, IT IS WORK ORDER # 80025 ON MARCH 12, 2018. THEIR NUMBER IS 706-629-2883 ASK TO SPEAK TO ASHLEY P.; SERVICE PROVIDER.
NHTSA ODI #11406225
178,000 miles · Jan 28, 2021
Electrical SystemSteeringSuspension
REAR TAIL LIGHT BULBS ARE MELTING, SEVERAL TIMES NOW, AFTER DOING RESEARCH IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE, SO I SEE IT AS A SAFETY ISSUE. MY TURN SIGNAL WENT OUT AND WENT TO REPLACE IT AND DISCOVERED THE BULB WAS MELTED INTO THE SOCKET. (THIS HAPPENED THREE TIMES NOW, I'M TRYING TO FIGURE OUT THE ISSUE. (IT MAY BE…
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REAR TAIL LIGHT BULBS ARE MELTING, SEVERAL TIMES NOW, AFTER DOING RESEARCH IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE, SO I SEE IT AS A SAFETY ISSUE. MY TURN SIGNAL WENT OUT AND WENT TO REPLACE IT AND DISCOVERED THE BULB WAS MELTED INTO THE SOCKET. (THIS HAPPENED THREE TIMES NOW, I'M TRYING TO FIGURE OUT THE ISSUE. (IT MAY BE A FACTORY ELECTRICAL DESIGN FLUKE)ALSO IVE BEGAN TO LOSE GAS ANDVIT IS NOT REMAINING IN THE GAS TANK. IT HAS CAUSED MY GAS LIGHT TO COME ON. WHICH TRIGGERED THE CHECK ENGINE LIGHT TO COME ON AS WELL. THIS HAPPENED ON OR ABOUT 12/15/2020. THEN THE BEARINGS AN BEGAN TO SHAKE AND WOBBLE BADLY. FROM THE CONTAMINATES AMD SALTS. I AM REALLY HAVING DIFFICULTIES WITH MY VEHICLE AND IM IN MEED OF HELP BADLY. NOW AS OF 1/5/2021 MY CAR HAS STARTED TO FISH TAIL SHOWING THE SWAY BAR IS GIVING OUT
NHTSA ODI #11390585
138,000 miles · Apr 6, 2020
Suspension
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE SLOWING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF …
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE SLOWING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
NHTSA ODI #11320326
54,200 miles · Dec 16, 2019
Electrical SystemStructureSuspensionInjury
I HAD THE LIFT GATE OPEN LOADING GROCERIES AND IT ALL OF A SUDDEN RELEASED AND CAME DOWN AND STRIKING MY HEAD AND NECK AND I QUICKLY PUSHED IT BACK UP AND IT JUST DROPPED DOWN AGAIN BEFORE I COULD GET MYSELF CLEAR STRIKING ME AGAIN, IT GOT MY NECK AND SHOULDER. I TOOK IT TO DEALERSHIP AND WAS FIRST WAS TOLD IT WAS A PROBLEM FOR…
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I HAD THE LIFT GATE OPEN LOADING GROCERIES AND IT ALL OF A SUDDEN RELEASED AND CAME DOWN AND STRIKING MY HEAD AND NECK AND I QUICKLY PUSHED IT BACK UP AND IT JUST DROPPED DOWN AGAIN BEFORE I COULD GET MYSELF CLEAR STRIKING ME AGAIN, IT GOT MY NECK AND SHOULDER. I TOOK IT TO DEALERSHIP AND WAS FIRST WAS TOLD IT WAS A PROBLEM FOR THE BODY SHOP, BUT THEY QUICKLY DETERMINED IT WAS AN ELECTRICAL PROBLEM. THE LIFT GATE IS VERY HEAVY AND I DO HAVE TO SEE A DOCTOR FOR THE PERSISTENT PAIN IN THE NECK AND SHOULDER. THE VEHICLE WAS STATIONARY IN THE PARKING LOT OF THE GROCERY STORE.THERE WASN'T A VEHICLE ACCIDENT BUT I DID RECEIVE AN INJURY TO MY NECK AND SHOULDER, EXTENT TO BE DETERMINED.*DT CONSUMER STATED WHEN DRIVING VEHICLE STARTS TO SHAKE. VEHICLE WAS TAKEN TO THE DEALER, PCM MELTED TWO IGNITON COILS AND NEW COMPUTER REPLACED.*JB
NHTSA ODI #11289534
150,000 miles · Sep 29, 2018
SuspensionCrash
WELL THIS IS BEEN RECALLED. ON OTHER 2008 FORD. EDGE BUT I THINK MY 2008 FORD EDGE SHOULD BE IN THAT RECALL I RECENTLY BOUGHT MY EDGE FROM A USED DEALER ALL THE SAFETY ISSUES AND RECALLS MY FORD EDGE HAS MY HAS ALL OF THE ISSUES MY FORD EDGE WENT IN FOR TIRE ROTATION AND OIL CHANGE WHEN THEY RETURNED MY CAR I LEFT THE SHOP AND …
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WELL THIS IS BEEN RECALLED. ON OTHER 2008 FORD. EDGE BUT I THINK MY 2008 FORD EDGE SHOULD BE IN THAT RECALL I RECENTLY BOUGHT MY EDGE FROM A USED DEALER ALL THE SAFETY ISSUES AND RECALLS MY FORD EDGE HAS MY HAS ALL OF THE ISSUES MY FORD EDGE WENT IN FOR TIRE ROTATION AND OIL CHANGE WHEN THEY RETURNED MY CAR I LEFT THE SHOP AND THEN REALIZED THE FRONT TIRE IS VIBRATING WHEN DRIVEN SLOWLY AND TURNS I CALLED FORD TO ASK IF MY CAR WAS ONE OF THE ONES ON THE RECALL LIST FOR BEARING RECALL AND THE SAID NO I KNOW THIS WAS NOT AN ISSUE TILL NOW AND IM AFRAID TO DRIVE MY CAR DUE TO THIS RECALL I FEEL MY CAR SHOULD BE INCLUDED ALSO OF COURSE THE TRANNY IS DEFINITELY NOT WORKING CORRECTLY WHEN ALSO DRIVING SLOWLY IT JERKS TERRIBLY IN TO ANOTHER GEAR. SERVAL TIMES I HAVE AVOIDED CAR ACCIDENTS BY HAVING TO BRAKE ABRUPTLY CAUSE THE CAR TO GET STUCK IN THAT GEAR AND ME HAVING TO SUDDENLY FORCING THE CAR TO PULL OVER TO SIDE OF BUSY 5 O CLCK TRAFFIC AND TURN OFF CAR AND RESTART IT TO ENGAGE THE GEARS TO THE NEXT ONE I HAVE BACKED INTO MY FENCE DO TO THIS SUDDEN JERKING WITHOUT WARNING AND HAVE DAMAGED MY BACK BUMPER DUE TO THIS ISSUE AND THAT MY CAR IS NOT BEEN RECALL DUE TO THESE ISSUES. FIRST TIME I BUY AMERICAN AND FIRST-TIME I HATE MY CAR NOW IM STUCK MAKING PAYMENT ON A CAR THAT HAS SO MANY ISSUES AND UN ABLE TO DRIVE SAFELY I MAKING PAYMENT FOR THE NEXT 17 MONTHS FOR A CAR I CANT DRIVE AND I WILL NEVER BUY AMERICAN AGAIN ALSO THE BRAKES A GRINDING AND SQUEELING AND SINCE I HAVE ABS BRAKES SYSTEM SHOULDNT THE WARNING LIGHT BE WARNING ME BEFORE THEY ACTUALLY START SOUNDING LIKE GRINDING TO PIECES OF METAL TOGETHER I FEEL MY CAR SHOULD BE ONE OF THE ONE THAT SHOULD GET RECALLED FOR ISSUES OTHER CARS HAVE BEEN RECALLED FOR THE SAME ISSUES AND THIS STARTED SINCE 6/16 /2018 AND HAS BEEN EVERYDAY SINCE AND IM ALSO STILL WAITING TO GET THE AIR BAG RECALL FIXED ITS BEEN OVER A YEAR
NHTSA ODI #11132231
75,000 miles · May 11, 2018
SteeringSuspensionCrash
IN MAKING A RIGHT HAND TURN, THE STEERING WHEEL BECAME UNCONTROLLABLE AND IMPOSSIBLE TO STRAIGHTEN OUT CAUSING THE VEHICLE TO CONTINUE IN ITS TURNING RADIUS AND CRASH INTO A SIGN ON THE SIDEWALK. THE VEHICLE WAS TRANSPORTED TO A SALVAGE YARD. I AM OF THE BELIEF THAT THE BALL JOINT FAILED. WE HAVE ALWAYS MAINTAINED THE CAR AT FOR…
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IN MAKING A RIGHT HAND TURN, THE STEERING WHEEL BECAME UNCONTROLLABLE AND IMPOSSIBLE TO STRAIGHTEN OUT CAUSING THE VEHICLE TO CONTINUE IN ITS TURNING RADIUS AND CRASH INTO A SIGN ON THE SIDEWALK. THE VEHICLE WAS TRANSPORTED TO A SALVAGE YARD. I AM OF THE BELIEF THAT THE BALL JOINT FAILED. WE HAVE ALWAYS MAINTAINED THE CAR AT FORD AUTHORIZED DEALERSHIPS AND EVEN REPLACED THE BALL JOINTS RECENTLY. THIS CAR HAS A PROPENSITY FOR FAILING BALL JOINTS. [XXX], [XXX], W ROX ,MA 02132, [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
NHTSA ODI #11093326
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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