NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
277 reportsClear category filter70,172 miles · Oct 8, 2013
Power Train
ON THE FREEWAY IT FELT LIKE THE CAR HIT A HARD BUMP EXITING THE FREEWAY THERE WAS NO LONGER ANY ACCELERATION. THE ENGINE WOULD REV WAY UP BUT THERE WAS VERY LITTLE FORWARD MOVEMENT. IT SEEMED AS IF THE TRANSMISSION WAS NOT SHIFTING INTO THE LOWER GEARS. I WAS VERY LUCKY TO GET THROUGH THE QUICKLY APPROACHING TRAFFIC, WITHOUT GET…
Read full complaint
ON THE FREEWAY IT FELT LIKE THE CAR HIT A HARD BUMP EXITING THE FREEWAY THERE WAS NO LONGER ANY ACCELERATION. THE ENGINE WOULD REV WAY UP BUT THERE WAS VERY LITTLE FORWARD MOVEMENT. IT SEEMED AS IF THE TRANSMISSION WAS NOT SHIFTING INTO THE LOWER GEARS. I WAS VERY LUCKY TO GET THROUGH THE QUICKLY APPROACHING TRAFFIC, WITHOUT GETTING HIT OR SOMEONE ELSE GETTING HIT AS THE CARS WEAVED AROUND ME. AT A STOP, I SHIFTED INTO LOW WITH NO CHANGE. I TURNED THE OVER DRIVE ON AND OFF WITH NO CHANGE. I SHIFTED INTO REVERSE AND THERE WAS QUITE A BIG BANG AND THE WHOLE CAR SHOOK (THIS WAS SIMILAR TO WHAT I FELT ON THE FREEWAY WHEN I THOUGHT I HIT A BUMP). SHIFTING BACK INTO DRIVE, IT WAS THE SAME, LOTS OF RPM AND VERY LITTLE MOVEMENT FORWARD, AS IF I WAS STARTING IN FOURTH GEAR. TURNING OFF THE ENGINE I LOOKED FOR ANY SIGNS OF FLUID LEAKING OR OTHER INDICATIONS OF DAMAGE. NOTHING WAS EVIDENT. AFTER STARTING THE CAR AND SHIFTING IT INTO DRIVE, IT WORKED JUST FINE. AN INTERNET SEARCH REVEALED THAT THIS IS A COMMON PROBLEM AS THERE ARE HUNDREDS OF POSTINGS AND EVEN A FEW YOU-TUBE VIDEOS OF THE ACTUAL PROBLEM I EXPERIENCED. FORD EVEN HAS A SERVICE BULLETIN 103100 DATED 4/24/13. POSTINGS REPORT TRANSMISSION REBUILDS (AT OVER $4,000.00) AND THE PROBLEM STILL RECURRED. SUCCESSFUL REPAIRS SEEM TO CENTER AROUND A FIRMWARE, COMPUTER UPGRADE AND REPLACEMENT OF TURBINE SENSORS AND SOLENOIDS. WITH ONLY 70,000 MILES ON THIS CAR I SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. THE SERVICE MANAGER AT THE FORD DEALERSHIP KNEW ALL ABOUT THIS PROBLEM AND SAID IT WOULD TAKE THREE DAYS TO REPAIR AT JUST UNDER $1,000.00. HE ALSO SAID THAT THEY STOCK THE PARTS FOR THIS REPAIR (A STRANGE COMMENT). ON THE INTERNET I FOUND THAT MOST REPAIRS TOOK WEEKS BECAUSE NONE OF THE DEALERS STOCKED THE PARTS. NOW IT SEEMS THAT THIS PROBLEM IS SO PREVALENT THAT MANY IF NOT ALL THE DEALERS ARE NOW STOCKING THESE PARTS. *TR
NHTSA ODI #10547184
75,945 miles · Sep 25, 2013
Power Train
THE CAR WOULD ACT LIKE IT WAS IN 2ND OR 3RD GEAR WHEN YOU TRIED TO GO FROM A STOP. YOU WOULD HAVE TO GIVE IT A LOT OF GAS TO MOVE AND THERE WERE ALSO TIMES IN THE PAST WHERE IT WOULD GO BUT WOULD NOT SHIFT INTO 2ND GEAR FOR A LONGER THAN NORMAL TIME. THE FIRST TIME IT HAPPENED I TURNED THE CAR OFF AND THEN IT STARTED WORKING. N…
Read full complaint
THE CAR WOULD ACT LIKE IT WAS IN 2ND OR 3RD GEAR WHEN YOU TRIED TO GO FROM A STOP. YOU WOULD HAVE TO GIVE IT A LOT OF GAS TO MOVE AND THERE WERE ALSO TIMES IN THE PAST WHERE IT WOULD GO BUT WOULD NOT SHIFT INTO 2ND GEAR FOR A LONGER THAN NORMAL TIME. THE FIRST TIME IT HAPPENED I TURNED THE CAR OFF AND THEN IT STARTED WORKING. NO WARNING LIGHTS EVER CAME ON UNTIL ON OCT 25TH WHEN I WAS TRYING TO GO FROM A STOP AND THE CAR WAS HARDLY MOVING. WARNING LIGHTS STARTED COMING ON SO I WENT STRAIGHT TO THE DEALER AND KEPT IT RUNNING SO IT WOULD NOT CLEAR ANY CODES. THEY ENDED UP REPLACING THE OSS AND TSS SENSORS IN THE TRANSMISSION. *JS
NHTSA ODI #10545417
130,131 miles · Sep 4, 2013
Power Train
WHILE TRAVELING ON THE EXPRESSWAY THE CAR BEGAN MAKING A FUNNY NOISE. AFTER THE NOISE STARTED THE WRENCH (WARNING) LIGHT CAME ON, AND THEN THE CARE BEGIN TO DECELERATE AND I WAS STILL PRESSING THE GAS PEDAL. I WAS ABLE TO EXIT THE EXPRESSWAY. THE CAR WOULD NOT ACCELERATE AS NORMAL, AND MADE REVVING NOISES WHEN THE GAS PEDAL WAS …
Read full complaint
WHILE TRAVELING ON THE EXPRESSWAY THE CAR BEGAN MAKING A FUNNY NOISE. AFTER THE NOISE STARTED THE WRENCH (WARNING) LIGHT CAME ON, AND THEN THE CARE BEGIN TO DECELERATE AND I WAS STILL PRESSING THE GAS PEDAL. I WAS ABLE TO EXIT THE EXPRESSWAY. THE CAR WOULD NOT ACCELERATE AS NORMAL, AND MADE REVVING NOISES WHEN THE GAS PEDAL WAS PRESSED, BUT WOULD NOT MOVE INITIALLY. *JB
NHTSA ODI #10541950
61,000 miles · Sep 2, 2013
Power Train
DRIVING THE INTERSTATE,CAR SEEMED TO KICK OUT OF GEAR AN ENGINE REVVED UP.CAR THEN WENT IN AND OUT OF GEAR.ALSO,AFTER THAT CAR SHIFTED VERY HARD IN 1ST 3 GEARS.IT WORKED FINE FOR AWHILE AND THEN DID IT AGAIN A FEW MONTHS LATER..AFTER A FEW MORE EPISODES OVER A YEAR(DID TRY TO GET IT LOOKED AT,BUT, CAR WOULDN'T MESS UP FOR SERVIC…
Read full complaint
DRIVING THE INTERSTATE,CAR SEEMED TO KICK OUT OF GEAR AN ENGINE REVVED UP.CAR THEN WENT IN AND OUT OF GEAR.ALSO,AFTER THAT CAR SHIFTED VERY HARD IN 1ST 3 GEARS.IT WORKED FINE FOR AWHILE AND THEN DID IT AGAIN A FEW MONTHS LATER..AFTER A FEW MORE EPISODES OVER A YEAR(DID TRY TO GET IT LOOKED AT,BUT, CAR WOULDN'T MESS UP FOR SERVICEMEN)THE TRANNY FINALLY WENT BAD WHILE MY WIFE WAS GOING THRU AN INTERSECTION..LUCKILY IT COASTED ENOUGH TO GET IT OFF THE ROAD(HIGH SPEED INTERSECTION) OR WHO KNOWS WHAT MAY HAVE HAPPENED..I WAS ABLE TO GET IT HOME IN FIRST GEAR AS IT WOULDN'T SHIFT..IT DID GO OUT OF GEAR AT A STOP LIGHT AND I HAD TO PUT IT INTO PARK AND BACK INTO GEAR...I HAD THE TRANSMISSION REPLACED AND SO FAR SO GOOD BUT, THIS SHOULDN'T HAPPEN WITH LOW MILES AND OTHERS ARE HAVING THE SAME PROBLEM.. *JS
NHTSA ODI #10538370
61,000 miles · Sep 2, 2013
Power TrainVehicle Speed Control
DRIVING THE INTERSTATE CAR SEEMED TO KICK OUT OF GEAR AND ENGINE REVVED UP..WENT IN AND OUT OF GEAR.ALSO AFTER THAT CAR SHIFTED VERY HARD IN 1ST 3 GEARS..IT WORKED FINE FOR AWHILE AND THEN DID IT AGAIN A FEW MONTHS LATER..AFTER A FEW MORE EPISODES OVER A YEARS TIME THE TRANSMISSION FINALLY WENT OUT WHILE MY WIFE WAS IN THE MIDDL…
Read full complaint
DRIVING THE INTERSTATE CAR SEEMED TO KICK OUT OF GEAR AND ENGINE REVVED UP..WENT IN AND OUT OF GEAR.ALSO AFTER THAT CAR SHIFTED VERY HARD IN 1ST 3 GEARS..IT WORKED FINE FOR AWHILE AND THEN DID IT AGAIN A FEW MONTHS LATER..AFTER A FEW MORE EPISODES OVER A YEARS TIME THE TRANSMISSION FINALLY WENT OUT WHILE MY WIFE WAS IN THE MIDDLE OF AN INTERSECTION..LUCKILY,IT COASTED ENOUGH TO GET OFF THE ROAD..I WAS ABLE TO GET IT HOME IN 1ST GEAR,BUT, WOULDN'T GO INTO GEAR AFTER A STOP LIGHT..HAD TO PUT IN PARK AND BACK INTO DRIVE..HAD THE TRANSMISSION REPLACED AND OK SO FAR,BUT,SOMETHING SHOULD BE DONE ABOUT THIS..SHE COULD HAVE BEEN IN A CRASH AS IT WAS A HIGH SPEED INTERSECTION.. *JS
NHTSA ODI #10538367
15,000 miles · Aug 30, 2013
Power TrainVehicle Speed Control
2008 FORD EDGE HAS HARD SHIFTS (ENGINE RACES LIKE IT'S IN NEUTRAL AND THEN SLAMS INTO GEAR WITH A LOUD BANG) IN TWO SCENARIOS - FROM 1ST TO 2ND, WHILE COASTING IN STOP-AND-GO TRAFFIC, AND WHEN QUICKLY ACCELERATING, AS IN A PASSING MANEUVER, FROM AROUND 35 MPH. THIS RESULTS IN UNPREDICTABLE AUTOMOBILE PERFORMANCE.
NHTSA ODI #10538083
65,000 miles · Aug 12, 2013
Power Train
WE WERE DRIVING THE VEHICLE AND CAME TO A STOP SIGN. ALL OF THE SUDDEN, WHEN WE HIT THE GAS PEDAL, THE VEHICLE BARELY MOVED AND SOUNDED LIKE IT WAS IN NEUTRAL. THIS CONTINUED UNTIL WE FOUND A PLACE TO PULL OVER. WE PUT THE VEHICLE IN PARK, AND IT SHIFTED REALLY HARD. IT FELT LIKE SOMEBODY HIT US FROM BEHIND. IT ALSO SHIFTED…
Read full complaint
WE WERE DRIVING THE VEHICLE AND CAME TO A STOP SIGN. ALL OF THE SUDDEN, WHEN WE HIT THE GAS PEDAL, THE VEHICLE BARELY MOVED AND SOUNDED LIKE IT WAS IN NEUTRAL. THIS CONTINUED UNTIL WE FOUND A PLACE TO PULL OVER. WE PUT THE VEHICLE IN PARK, AND IT SHIFTED REALLY HARD. IT FELT LIKE SOMEBODY HIT US FROM BEHIND. IT ALSO SHIFTED OUT OF PARK VERY HARD. WE TURNED THE CAR OFF AND LET IT SIT FOR A WHILE. WE STARTED THE CAR AND IT WORKED NORMAL AND WE DROVE IT RIGHT TO THE DEALERSHIP. THE DEALERSHIP SAID THEY COULDN'T DO ANYTHING TO ADDRESS THE ISSUE BECAUSE THEY COULD NOT REPLICATE THE ISSUE. OUR CONCERN IS THAT THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE IT CAN STOP ACCELERATING AT ANY POINT. THE FORD TECHNICIAN COULD NOT ASSURE US THAT THE VEHICLE WAS SAFE TO DRIVE. WE CONTACTED FORD AND THEY PASSED THE BUCK BACK TO THE DEALERSHIP. I UNDERSTAND THAT THE DEALERSHIP CANNOT DO ANYTHING, BUT AFTER READING NUMEROUS COMPLAINTS OF THE SAME EXACT ISSUE ON FORUMS AND THE NHTSA SITE, I FEEL THAT FORD SHOULD OFFER SOME DIRECTION ON HOW TO FIX THIS ISSUE TO THEIR DEALERSHIPS SINCE IT SEEMS TO BE A COMMON PROBLEM WITH THE 2008 FORD EDGE. *TR
NHTSA ODI #10534862
79,600 miles · Aug 11, 2013
Power Train
MY 2008 FORD EDGE WAS BROUGHT TO THE DEALERSHIP AFTER HEARING A "CLUNKING" NOISE AND SMELLING EXHAUST COMING FROM THE UNDER CARRIAGE. THE DEALERSHIP DIAGNOSED "...REPLACE PTU ASSY FLUID, HAD BLOWN OUT VENT...". THE ENTIRE POWERTRAIN (583984) WAS REPLACED. THIS WAS THE 2ND INCIDENT IN 2 MONTHS. PRIOR TO THIS EVENT I BROUGHT …
Read full complaint
MY 2008 FORD EDGE WAS BROUGHT TO THE DEALERSHIP AFTER HEARING A "CLUNKING" NOISE AND SMELLING EXHAUST COMING FROM THE UNDER CARRIAGE. THE DEALERSHIP DIAGNOSED "...REPLACE PTU ASSY FLUID, HAD BLOWN OUT VENT...". THE ENTIRE POWERTRAIN (583984) WAS REPLACED. THIS WAS THE 2ND INCIDENT IN 2 MONTHS. PRIOR TO THIS EVENT I BROUGHT IT TO THE DEALERSHIP AFTER EXPERIENCING "SLIPPING" TRANSMISSION. WHILE COMING TO A STOP, THE TRANSMISSION WENT INTO NEUTRAL. I LEFT THE CAR FOR SEVERAL HOURS, THEN RE-STARTED AND IT RAN FINE. THE DEALERSHIP COULD NOT VERIFY ANY PROBLEMS. *TR
NHTSA ODI #10534717
60,971 miles · Aug 7, 2013
Power Train
LOSS OF POWER, ENGINE RACING WHEN GAS APPLIED, TACHOMETER NON RESPONSIVE, SUDDEN LUNGING OF POWER. LOUD CLUNKING LIKE BEING REAR ENDED. LIMPED HOME, WHEN I TURNED THE CAR OFF THEN RESTARTED, PUT IT IN REVERSE AND A LOUD SLAMMING NOISE LIKE THE CLUNKING SOUND EARLIER AND FEELING OF BEING REAR ENDED. TOWED TO DEALERSHIP, OVER 2 WE…
Read full complaint
LOSS OF POWER, ENGINE RACING WHEN GAS APPLIED, TACHOMETER NON RESPONSIVE, SUDDEN LUNGING OF POWER. LOUD CLUNKING LIKE BEING REAR ENDED. LIMPED HOME, WHEN I TURNED THE CAR OFF THEN RESTARTED, PUT IT IN REVERSE AND A LOUD SLAMMING NOISE LIKE THE CLUNKING SOUND EARLIER AND FEELING OF BEING REAR ENDED. TOWED TO DEALERSHIP, OVER 2 WEEKS LATER (LESS THAN 2 MONTHS OUT OF WARRANTY AND ONLY 971 MILES OUT OF THE 60,000 MILE WARRANTY) FORD DEALER TOLD ME THAT FORD WOULD NOT COVER ANY OF THE COST AND THE $4,012.69 TRANSMISSION REPAIR COST WAS ON ME. HUNDREDS OF POSTS ON THE INTERNET ABOUT THIS ISSUE, INCLUDING FORD TSB - NHTSA: ACTION NUMBER: 10039053 SERVICE BULLETIN NUMBER: 312104. BUT NO HELP FROM FORD. *TR
NHTSA ODI #10534084
79,000 miles · Aug 5, 2013
Power Train
DURING THE MONTH OF JULY 2013, OUR 2008 FORD EDGE WOULD MAKE A GRINDING NOISE AT ABOUT 40 MPH. THE CAR HAD BEEN SERVICED BY A FORD DEALERSHIP IN JUNE 2013. PRIOR TO THE SERVICE, MY WIFE HAD BEEN COMPLAINING ABOUT THE NOISE SO I DECIDED TO REPLACE THE REAR BRAKES PADS. THE BRAKE PADS WERE ONLY MAYBE 20 % WORN BUT I WENT AHEAD …
Read full complaint
DURING THE MONTH OF JULY 2013, OUR 2008 FORD EDGE WOULD MAKE A GRINDING NOISE AT ABOUT 40 MPH. THE CAR HAD BEEN SERVICED BY A FORD DEALERSHIP IN JUNE 2013. PRIOR TO THE SERVICE, MY WIFE HAD BEEN COMPLAINING ABOUT THE NOISE SO I DECIDED TO REPLACE THE REAR BRAKES PADS. THE BRAKE PADS WERE ONLY MAYBE 20 % WORN BUT I WENT AHEAD AND REPLACED THEM ANYWAY. MY WIFE HAD MADE SIMILAR COMPLAINTS IN THE PAST WHICH PROMPTED ME TO CHECK AND REPLACE THE FRONT BRAKES A FEW YEARS AGO. IN JULY 2013 THE NOISE PERSISTED SO WE TOOK THE CAR TO THE FORD DEALERSHIP TO CHECK THE PROBLEM. THE FORD MECHANIC DETERMINED THAT THE FRONT WHEEL BEARINGS WERE FAILING. APPARENTLY, THERE IS A FLAW IN DESIGN OR WORKMANSHIP THAT IS ALLOWING WATER TO ENTER THE BEARING HOUSING AND TO CORRODE THE BEARING INNER AND OUTER RACE. SO, THERE WOULD HAVE BEEN THE POTENTIAL FOR THE BEARINGS TO OVER HEAT AND LOCKUP THE WHEELS. THE FORD CUSTOMER SERVICE AND THE DEALERSHIP REFUSED TO EXTEND THE WARRANTY GIVEN THE TIME REQUIRED FOR THE BEARINGS TO CORRODE UNDER THESE CONDITIONS. I REQUESTED THE OLD PARTS AFTER THE REPAIR AND THERE IS OBVIOUS CORROSION ON THE BALL BEARINGS, THE BEARING RACE, AND IN THE GREASE. THERE ARE OTHER FORD CUSTOMERS EXPERIENCING THE SAME PROBLEM. THE NOISE GETS PROGRESSIVELY WORSE OVER TIME THAT EVENTUALLY YOU CAN HEAR IT OVER THE RADIO AND CONVERSATIONS IN THE CAR. *TR
NHTSA ODI #10533721
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO