NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
277 reportsClear category filter50,150 miles · May 23, 2015
Power Train
VEHICLE TRANSMISSION FAILED IN HIGHWAY SPEED TRAFFIC ,STARTING WITH LARGE CLUNKS AND ERRATIC SHIFTING, TOTAL LOSS OF ACCELERATION ,LEADING TO VERY UNSAFE TRAVEL ON FREEWAY. NO SHOULDER ON ROAD, STOPPED WITH NO POWER TO TRANSMISSION .STATE POLICE CORDONED OFF THE AREA ENOUGH FOR TOW 45 MIN. LATER . STILL HAVING PROBLEMS WITH ERRA…
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VEHICLE TRANSMISSION FAILED IN HIGHWAY SPEED TRAFFIC ,STARTING WITH LARGE CLUNKS AND ERRATIC SHIFTING, TOTAL LOSS OF ACCELERATION ,LEADING TO VERY UNSAFE TRAVEL ON FREEWAY. NO SHOULDER ON ROAD, STOPPED WITH NO POWER TO TRANSMISSION .STATE POLICE CORDONED OFF THE AREA ENOUGH FOR TOW 45 MIN. LATER . STILL HAVING PROBLEMS WITH ERRATIC STOPPING AND GOING, SOMETIMES YOU HAVE TO GO TO 3000 RPM UNTIL TRANS MISSION CATCHES AND CAUSES UNSAFE ACCELERATION . ONLY 50K ON VEHICLE AND FORD DOES NOT ACKNOWLEDGE A PROBLEM ,MANY OTHER COMPLAINTS AND VIDEO FOUND ON THE WEB YOU-TUBE AND SUCH . HOW MANY COMPLAINTS OR INJURY'S BEFORE A RECALL? PLEASE RESPOND. THANK YOU!
NHTSA ODI #10721102
89,876 miles · May 21, 2015
Electrical SystemPower TrainVehicle Speed Control
I WAS DRIVING BETWEEN 40-45 MPH ON A MAIN ROAD JUST AFTER 12 AM WHEN THE DASHBOARD LIT UP. THE CHECK ENGINE/WRENCH & AIRBAG LIGHTS CAME ON, THE ODOMETER DISPLAYED AN 'ODO DATA ERROR' MESSAGE (NO MILEAGE), & THE SPEEDOMETER NEEDLE DROPPED TO 0 MPH DESPITE STILL TRAVELING AT 40-45 MPH (I RELIED ON MY CELL PHONE'S GPS FOR MY TRAVEL…
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I WAS DRIVING BETWEEN 40-45 MPH ON A MAIN ROAD JUST AFTER 12 AM WHEN THE DASHBOARD LIT UP. THE CHECK ENGINE/WRENCH & AIRBAG LIGHTS CAME ON, THE ODOMETER DISPLAYED AN 'ODO DATA ERROR' MESSAGE (NO MILEAGE), & THE SPEEDOMETER NEEDLE DROPPED TO 0 MPH DESPITE STILL TRAVELING AT 40-45 MPH (I RELIED ON MY CELL PHONE'S GPS FOR MY TRAVELING SPEED). THE VEHICLE WAS RESPONSIVE, BRAKING, ACCELERATING, & DECELERATING NORMALLY, AS I LOOKED FOR SOMEWHERE TO PULL OVER. I CAME TO A FULL STOP AT A RED LIGHT & WHEN THE LIGHT TURNED GREEN, I PUSHED DOWN ON THE GAS PEDAL BUT THE VEHICLE WAS NEARLY UNRESPONSIVE. I FULLY PUSHED DOWN ON THE GAS PEDAL BUT THE CAR ONLY GAINED ENOUGH SPEED TO CRAWL THROUGH THE INTERSECTION. I PULLED INTO A PARKING LOT JUST PAST THE INTERSECTION, PUT THE CAR IN PARK, SHUT IT OFF, & WAITED 5 MINUTES BEFORE TURNING IT BACK ON. THE WARNING LIGHTS WERE OFF & THE ODOMETER MESSAGE WAS GONE BUT WHEN I SHIFTED INTO DRIVE, THERE WAS A LOUD, WRENCHING SOUND & THE ENTIRE CAR JERKED...STILL BARELY ABLE TO ACCELERATE & THE SPEEDOMETER STAYING AT 0, UNRESPONSIVE TO THE GAS PEDAL. I SHIFTED INTO REVERSE WITH THE SAME RESULTS. AFTER A FEW UNSUCCESSFUL ATTEMPTS WITH THE SAME RESULTS, I CALLED FOR A RIDE & LEFT THE CAR IN THE PARKING LOT, ARRANGING A TOW TO THE FORD DEALER WHERE IT WAS PURCHASED. THE FORD SERVICE DEPARTMENT DID A TEST DRIVE IN THEIR LOT & THE VEHICLE WAS OPERATING NORMALLY BUT PULLED COMPUTER ERROR CODES INDICATING FAULTY SENSORS (THE OUTPUT SPEED SENSOR & TURBINE SPEED SENSOR, WHICH WEREN'T 'COMMUNICATING PROPERLY'). I TOOK THE VEHICLE TO A LOCAL SHOP FOR REPAIR SINCE IT HAD JUST RUN OUT OF WARRANTY. I'M LUCKY BETHIS COULD HAVE BEEN A MUCH MORE DANGEROUS SITUATION IF IT HAD HAPPENED ON A BUSY ROAD OR A ROAD WITH A HIGHER SPEED LIMIT AND FEWER STOPS.
NHTSA ODI #10717820
138,000 miles · May 20, 2015
Power TrainSuspension
POPPING NOISE MADE FROM FRONT DRIVER SIDE TIRES WHEN TURNING LEFT, AT GEAR CHANGE TRANSMISSION JERKS, POWERTRAIN AWD MALFUNCTION LIGHT CAME ON , TRUCK WOULD NOT ACCELERATE INTO 2ND GEAR LOUD GRINDING NOISE MADE, CENSOR HAD TO BE REPLACED, POPPING NOISE STILL EXIST IN LEFT FRONT TIRE
NHTSA ODI #10717437
107,000 miles · May 4, 2015
Power Train
[XXX] *TR
NHTSA ODI #10714288
89,000 miles · Apr 6, 2015
Power Train
THIS HAS BEEN AN ONGOING PROBLEM FOR A WHILE NOW (YEARS). WHAT IS HAPPENING IS MY TRANSMISSION IS STRUGGLING TO SHIFT INTO GEAR, BUT MORE OFTEN WHEN TRAVELING AT APPROXIMATELY 15-25 MPH. AT THIS SPEED, IT WILL SHIFT BUT OFTENTIMES WHEN IT SHIFTS THERE IS A THUD AND HARD JERK, ALMOST SEEMING AS MY TRANSMISSION IS GOING TO DROP R…
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THIS HAS BEEN AN ONGOING PROBLEM FOR A WHILE NOW (YEARS). WHAT IS HAPPENING IS MY TRANSMISSION IS STRUGGLING TO SHIFT INTO GEAR, BUT MORE OFTEN WHEN TRAVELING AT APPROXIMATELY 15-25 MPH. AT THIS SPEED, IT WILL SHIFT BUT OFTENTIMES WHEN IT SHIFTS THERE IS A THUD AND HARD JERK, ALMOST SEEMING AS MY TRANSMISSION IS GOING TO DROP RIGHT OUT OF MY CAR. WHEN I FIRST HAD THIS DIAGNOSED, THE DEALERSHIP THOUGHT PERHAPS MY PCM NEEDED RECALIBRATED. SHORTLY AFTER THE RECALIBRATION, THE ENTIRE PCM FRIED AND IT NEEDED REPLACED. LUCKILY, IT WAS COVERED UNDER AN 80,000 MILE WARRANTY (MY CAR HAD ABOUT 75,000 MILES ON IT...PHEW). NEEDLESS TO SAY, AFTER THE ENTIRE PCM REPLACEMENT, MY CAR STILL STRUGGLES TO SHIFT AND, UNFORTUNATELY, IT SEEMS LIKE I AM NOT THE ONLY ONE HAVING THIS PROBLEM. *TR
NHTSA ODI #10703923
115,997 miles · Mar 31, 2015
Power Train
WHILE TRAVELING AT A HIGH RATE OF SPEED THE CAR DROPPED INTO A LOWER GEAR. THE DASHBOARD DISPLAYED SEVERAL ERROR MESSAGES INCLUDING THE CHECK POWERTRAIN SYMBOL (LIGHTED WRENCH) AND A ODP SPEED WARNING. LITTLE TO NO POWER BEING TRANSFERRED TO THE WHEELS. *TR
NHTSA ODI #10702989
115,000 miles · Mar 27, 2015
Electrical SystemPower TrainVehicle Speed Control
1ST OCCURRENCE: THE VEHICLE'S SPEEDOMETER WENT TO 0 AND WARNING LIGHTS CAME ON. AS THE VEHICLE SLOWED AND I TRIED TO ACCELERATE OUT OF TRAFFIC, THE VEHICLE WOULD NOT MOVE. IT SEEMED TO BE STUCK IN A HIGH GEAR. I SAT ON THE SIDE OF THE ROAD AND WAS ALMOST ROBBED WHILE I WAS WAITING ON MY HUSBAND TO ARRIVE FOR HELP. AFTER MY HUSBA…
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1ST OCCURRENCE: THE VEHICLE'S SPEEDOMETER WENT TO 0 AND WARNING LIGHTS CAME ON. AS THE VEHICLE SLOWED AND I TRIED TO ACCELERATE OUT OF TRAFFIC, THE VEHICLE WOULD NOT MOVE. IT SEEMED TO BE STUCK IN A HIGH GEAR. I SAT ON THE SIDE OF THE ROAD AND WAS ALMOST ROBBED WHILE I WAS WAITING ON MY HUSBAND TO ARRIVE FOR HELP. AFTER MY HUSBAND ARRIVED AND THE CAR HAD BEEN OFF FOR ABOUT 30 MINUTES, HE STARTED IT AND IT DROVE LIKE NORMAL. 2ND OCCURRENCE: ABOUT 1 MONTH LATER, THE SAME THING HAPPENED WITH THE VEHICLE, FORTUNATELY I WAS CLOSER TO HOME. MY HUSBAND RAN THROUGH THE SAME PROCESS OF ALLOWING THE CAR TO COOL OFF AND RESTARTING IT. AFTER SOME INVESTIGATION ONLINE, THIS ISSUE SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE. IT APPEARS TO BE A PAIR OF SENSORS, CALLED THE TURBINE SENSOR AND TRANSMISSION SPEED SENSOR. IT ALSO APPEARS THAT THESE SENSORS COST ABOUT $800 TO REPLACE. IF THIS IS SUCH A COMMON PROBLEM, WHY HAS THERE NOT BEEN A RECALL FROM FORD? *TR
NHTSA ODI #10702291
65,500 miles · Mar 14, 2015
EnginePower Train
WAS DRIVING ON FREEWAY ABOUT TO EXIT AND TRANSMISSION SOUNDED AS IF IT GOT STUCK ON 2ND GEAR. ENGINE SOUNDED LOUD AT HIGH RPMS AND MY SPEED DROPPED. I GOT THE VEHICLE TOWED TO MY WELL TRUSTED MECHANIC AND HE CONCLUDED THAT MY TRANSMISSION NEEDS TO BE REPLACE. VEHICLE ONLY HAS 65,500 MILES. *TR
NHTSA ODI #10694274
108,000 miles · Feb 22, 2015
Power Train
THE TRANSMISSION (AUTOMATIC) WILL NOT GO OUT OF THE FIRST GEARS. THERE WAS A LOUD THUD NOISE AND THEN THE CAR WOULDN'T SHIFT, I HAD TO PUT IT IN NEUTRAL AND THEN BACK INTO DRIVE TO GET IT TO WORK SEVERAL TIMES. *TR
NHTSA ODI #10689802
83,680 miles · Feb 15, 2015
Power Train
I BOUGHT A CERTIFIED PRE OWNED 2008 EDGE IN JUNE 2013. I FIRST EXPERIENCED THE HARD JERKING PROBABLY EARLY 2014 OR MAYBE IN THE WINTER OF 2013. IT HAD TROUBLE SHIFTING UP WHEN CAME TO A COMPLETE STOP. THIS HAPPENED SEVERAL TIMES AND I TOOK THE CAR TO THE DEALERSHIP BUT THEY COULDN'T REPRODUCE IT. THEY FIXED A TRANSMISSION LEAK A…
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I BOUGHT A CERTIFIED PRE OWNED 2008 EDGE IN JUNE 2013. I FIRST EXPERIENCED THE HARD JERKING PROBABLY EARLY 2014 OR MAYBE IN THE WINTER OF 2013. IT HAD TROUBLE SHIFTING UP WHEN CAME TO A COMPLETE STOP. THIS HAPPENED SEVERAL TIMES AND I TOOK THE CAR TO THE DEALERSHIP BUT THEY COULDN'T REPRODUCE IT. THEY FIXED A TRANSMISSION LEAK AND UPDATED SOME SOFTWARE ON TWO SEPARATE VISITS. BOTH TIMES THE PROBLEM WENT AWAY FOR A FEW DAYS AND THEN CAME BACK AGAIN. IT WAS NOT SERIOUS ENOUGH THEN. THIS YEAR IT OCCURS MORE OFTEN (USUALLY IN THE STOP AND GO TRAFFIC) AND THERE IS ALSO ABRUPT JERK WHEN THE CAR SHIFTS UP FROM 10-20 MPH OR FROM 20-30 MPH. THE POWERTRAIN MALFUNCTION SYMBOL CAME ON TODAY. BUT AFTER I LET THE CAR SIT FOR HALF AN HOUR AND RESTARTED IT, THE SYMBOL WAS GONE. I'M TAKING IT TO THE DEALERSHIP SOON AND HOPE THEY CAN DO SOMETHING. THE PROBLEM SEEMS TO ONLY OCCUR IN COLD WEATHER. THERE ARE MANY PEOPLE COMPLAINING ABOUT THIS ISSUE ONLINE. IT COULD BE DANGEROUS IF IT HAPPENS AT AN INTERSECTION OR ON A HIGHWAY. FORD SHOULD RECALL THESE CARS BECAUSE THEY ARE UNSAFE TO DRIVE. *TR
NHTSA ODI #10683570
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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