NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
58 reportsClear category filter160,000 miles · Jul 7, 2020
Fuel/propulsion System
I HAVE A 2008 FORD EDGE WITH A GAS TANK LEAK, THE GAS TANK NEED TO BE REPLACED DUE TO THE INSIDE BEING COMPLETELY RUSTED AND EROSION. THERE IS A RECALL 14V682000 - HOWEVER MY VEHICLE IS NOT A PART OF THIS RECALL ALTHOUGH IT WAS ORIGINALLY PURCHASED IN CONNECTICUT, IT WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT. I WAS INFORMED BY FO…
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I HAVE A 2008 FORD EDGE WITH A GAS TANK LEAK, THE GAS TANK NEED TO BE REPLACED DUE TO THE INSIDE BEING COMPLETELY RUSTED AND EROSION. THERE IS A RECALL 14V682000 - HOWEVER MY VEHICLE IS NOT A PART OF THIS RECALL ALTHOUGH IT WAS ORIGINALLY PURCHASED IN CONNECTICUT, IT WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT. I WAS INFORMED BY FORD THAT IT MAY BE INCLUDED AT A LATER DATE. THAT IS NOT HELPING ME WHEN MY VEHICLE IS OUT OF SERVICE NOW AND HAS TO BE FIXED.
NHTSA ODI #11337892
Mileage unknown · Jan 21, 2020
Fuel/propulsion System
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE (9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225 (904) 747-8996) FOR THE NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE FUEL TANK WAS REPAIRED WITH A WAX SEAL. ONE MONTH LATER THE CONTACT NOTICED A LARGE FUEL LEAK FROM UNDER THE FU…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE (9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225 (904) 747-8996) FOR THE NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE FUEL TANK WAS REPAIRED WITH A WAX SEAL. ONE MONTH LATER THE CONTACT NOTICED A LARGE FUEL LEAK FROM UNDER THE FUEL TANK. THE CONTACT CALLED THE DEALER AND GOT A RETURN APPOINTMENT. THE DEALER TRIED TO CHARGE THE CONTACT $1,600 FOR THE FUEL TANK EVEN AFTER THE INITIAL RECALL REPAIR WAS COVERED UNDER A 12 MONTH 12,000 MILE WARRANTY. THE DEALER REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE CONTACT GOT A CASE FROM THE MANUFACTURER WHO STATED KNOWLEDGE ABOUT THE RECALL WARRANTY. THE MANAGER AT CUSTOMER RELATIONS AT THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO ABOUT THE ISSUE AND HUNG UP ON THE CONTACT. THE RESULT WAS THAT THE VEHICLE HAD BEEN AT THE DEALER FOR TWO WEEKS AND WAS STILL UNREPAIRED. THE CONTACT JUST SPOKE TO THE DEALER TODAY AND WAS TOLD THAT THERE WAS NO REPLACEMENT FUEL TANK FOR THE REPAIRS AND TO COME TOW HIS VEHICLE AWAY AND FIX IT HIMSELF WITH A USED PART.
NHTSA ODI #11300831
150,000 miles · Nov 20, 2019
Air BagsFuel/propulsion SystemSteeringCrash
I WAS DRIVING TO MY MOTHERS HOUSE ON 11/10/19. WHOLE IS WAS DRIVING ON ROUTE 1A MY AIR BAG EXPLODED AND IT CAUSED ME TO CRASH AND IT TOTALED MY CAR. THE NEWS REPORTERS CAME TO THE SEEN IT AIRED FOR 2 DAYS ON CHANNEL 5 NEWS. THERE HAS BEEN A RECALL ON MY AIR BAGS SINCE 2017 AND FORD DIDN'T HAVE THE PARTS TO MY CAR TO FIX THE ISSU…
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I WAS DRIVING TO MY MOTHERS HOUSE ON 11/10/19. WHOLE IS WAS DRIVING ON ROUTE 1A MY AIR BAG EXPLODED AND IT CAUSED ME TO CRASH AND IT TOTALED MY CAR. THE NEWS REPORTERS CAME TO THE SEEN IT AIRED FOR 2 DAYS ON CHANNEL 5 NEWS. THERE HAS BEEN A RECALL ON MY AIR BAGS SINCE 2017 AND FORD DIDN'T HAVE THE PARTS TO MY CAR TO FIX THE ISSUE THEY ALSO DIDN'T HAVE THE PARTS IN 2018 AS WELL AND FORD JUST PLACE ANOTHER RECALL ON MY VECHILE AS WELL IN FEBRUARY 2019 FOR THE AIR BAGS AGAIN. THIS ISSUE ALMOST COST ME MY LIFE. THE TOWN THE ACCIDENT TOOK PLACE WAS IN WALPOLE, MA ON MAIN STREET.
NHTSA ODI #11281426
233,000 miles · Sep 25, 2019
Fuel/propulsion System
I DID NOT OWN THIS VEHICLE WHEN THE RECALL WAS PRODUCED I HAVE OWN THIS CAR FOR ABOUT 2 YEARS WITH NO PROBLEM UNTIL ABOUT 2 WEEKS AGO I DISCOVERED THAT THERE IS GAS LEAKING FROM THE BRACKET OF THE GAS TANK. ONCE IN PARK YOU CAN EITHER SMELL A STRONG ODOR OF GAS AND YOU CAN SEE WHERE THE THE GAS HAS BEEN LEAKING ONTO THE GROUND
NHTSA ODI #11258233
151,000 miles · Dec 10, 2018
Fuel/propulsion System
FUEL IS LEAKING, 1 BELIEVE FROM THE FUEL TANK. THE VEHICLE WAS IN PARK, BUT LEFT ON FOR ABOUT 30 MINUTES. WHEN I RETURNED AND REVERSED OUT THE PARKING SPOT I NOTICED A PUDDLE AT THE BACK END OF THE PARKING SPOT. I SMELLED THE PUDDLE AND IT WAS FUEL.
NHTSA ODI #11160514
13,400 miles · Jul 5, 2018
Fuel/propulsion System
I WAS IN MOTION HEADING TO WORK, AS I WAS APPROACHING A SIGNAL LIGHT , AND TAPPED THE BRAKES, I STARTED TO SMELL A RUBBER GAS LEAK SMELL. THIS IS HAS BEEN OCCURING FOR THE LAST SIX MONTHS IVE HAD THE BRAKES CHANGE. STILL THE SMELL OF BURNT TAR OR GAS FUMES IS LOUD WHENEVER THE BRAKES, A/C, OR HEAT IS ON.
NHTSA ODI #11109752
Mileage unknown · Nov 14, 2017
Fuel/propulsion System
I WENT TO A FORD DEALER IN DOVER DELAWARE IN JANUARY 2016 TO HAVE THE FUEL TAN K INSPECTED FOR LEAKS. IT PASSED BUT WAS NOT UPDATED IN THE SAFECAR RECALL DATABASE.
NHTSA ODI #11045878
152,616 miles · Oct 17, 2017
Fuel/propulsion SystemSteeringUnknown Or Other
TAKATA RECALL I SMELL GAS COMING FROM MY CAR EVER SINCE GOT FROM CAR LOT AUTOMAXX AND THE TRANSMISSION IS ACTING UP AS WELL AS THE SUSPENSION TOO. IT'S OVERHEATING ON ME AND HAVEN'T EVEN HAD THE CAR 2 MONTHS. THE RECALL HAS BEEN ON GOING O.N THIS CAR FOR YEARS THEY'RE IS STILL 2 RECALLS OPEN ON MY CAR. I NEVER SHOULD OF BEEN SO…
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TAKATA RECALL I SMELL GAS COMING FROM MY CAR EVER SINCE GOT FROM CAR LOT AUTOMAXX AND THE TRANSMISSION IS ACTING UP AS WELL AS THE SUSPENSION TOO. IT'S OVERHEATING ON ME AND HAVEN'T EVEN HAD THE CAR 2 MONTHS. THE RECALL HAS BEEN ON GOING O.N THIS CAR FOR YEARS THEY'RE IS STILL 2 RECALLS OPEN ON MY CAR. I NEVER SHOULD OF BEEN SOLD THIS CAR BECAUSE NEVER HAS GOTTEN THE OK FROM THE FORMAL PROBLEMS ITS HAD IN THE PAST. NOW I'M SCARED GOING TO CATCH ON FIRE WHILE DRIVING
NHTSA ODI #11034048
63,000 miles · Aug 12, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemSteering
I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEE…
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I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEEL RIMS CONSTANTLY LEAK AIR IN THE WINTER CAUSING FLAT TIRES, CHANGED ALL 4 TIRES, AND ON AUGUST 2, 20017, WHILE DRIVING ON THE HIGHWAY AT 60 MPH, MY STEERING CONTROL SUDDENLY LOCKED UP! THERE WAS NO CONTROL OVER THE VEHICLE'S MOVEMENTS- NO ABILITY TO MAKE LANE ADJUSTMENTS OR TURNS! I AND MY ENTIRE FAMILY INCLUDING GRANDCHILDREN COULD HAVE BEEN KILLED!! LUCKILY, THE NEXT OFF-RAMP WAS A STRAIGHT SHOT & I WAS ABLE TO EXIT THE HWY SAFELY AND BRING THE VEHICLE TO STOP DESPITE NO STEERING CONTROL. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHICH INCORRECTLY DIAGNOSED THE PROBLEM, & DID NOT BOTHER TO INSPECT IT FOR THREE DAYS. IT NOW NEEDS A COSTLY ($1500) RACK AND PINION TO REPLACE IT'S RUSTED OUT PRESSURIZED FUEL LINE FOR POWER STEERING FLUID. IT REMAINS UNREPAIRED TO DATE SINCE THERE IS ALSO A TAKATA AIRBAG RECALL W/ POSSIBLE FATAL INJURY ON THIS VIN. THE REPAIRS HAVE BEEN DELAYED BECAUSE THIS VEHICLE IS AN UNSAFE DANGER TO DRIVE! THE FUEL LINE DEFECT WAS UNDETECTABLE EVEN THOUGH I HAD REGULAR MAINTENANCE CARE AND CHECKUPS.
NHTSA ODI #11014833
129,698 miles · Jun 5, 2017
Fuel/propulsion System
REC'D INITIAL SAFETY RECALL (14S22) LETTER DEC. 2014 & 2ND NOTICE APRIL 2016 FOR THE VEHICLE TO BE SERVICED BY MY AUTHORIZED DEALER, RAMSEY FORD. MAY 16TH RAMSEY'S PPWORK INDICATES THE A SEALANT WAS APPLIED. MY VEHICLE FAILED INSPECTION THIS APRIL BECAUSE THE GAS TANK WAS CORRODED AND LEAKING GAS! I CALLED FORD & SPOKE TO T…
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REC'D INITIAL SAFETY RECALL (14S22) LETTER DEC. 2014 & 2ND NOTICE APRIL 2016 FOR THE VEHICLE TO BE SERVICED BY MY AUTHORIZED DEALER, RAMSEY FORD. MAY 16TH RAMSEY'S PPWORK INDICATES THE A SEALANT WAS APPLIED. MY VEHICLE FAILED INSPECTION THIS APRIL BECAUSE THE GAS TANK WAS CORRODED AND LEAKING GAS! I CALLED FORD & SPOKE TO THEIR CUST. SER. REP, WHO REFUSED TO ACCEPT THAT THIS TANK WAS NOT REPAIRED PROPERLY & THAT THEY SHOULD REPLACE IT AT NO COST. THEY REFUSED TO ACCEPT THE RESPONSIBILITY. I HAVE PHOTOS OF THE TANK, BUT THEY ARE TOO LARGE TO INCLUDE WITH THIS FORM!
NHTSA ODI #10993228
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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