2020 Ford Ecosport

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 30 MPH, there was an abnormal sound coming from the engine, and the vehicle vibrated and lost motive power. The low oil pressure warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,094. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds downhill or while in reverse, there was an abnormal sound coming from underneath the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available.

The contact owns a 2020 Ford EcoSport. The contact stated that while attempting to fasten the passenger's side seat belt, there was an abnormal clicking sound heard and the seat belt failed to retract or securely hold the passenger in the seat. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

There has been a recall for a while now that Ford has not fixed in a timely manner. Recall itself has been active going on 2 years. Now my car is broke down at the dealership which states it could be months before a fix is available and complete. Leaving us with no car. Dealership says there are 16 people in front of us waiting on a loaner. Manufacturer refuses to pay for a rental.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the contact became aware that the engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the independent mechanic to be diagnosed and it was determined that the oil pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

I was driving my vehicle on the expressway when it started to shake and slow down. A message then appeared on my screen to check the engine oil level. At this point my car could not speed up past 40 mph and my engine was making a loud knocking noise. I took it to Valvoline and they informed me all my fluids were good. When I left the problem persisted, and my car speed dropped to 33 mph in a 55 mph lane.

The low engine oil pressure light was flashing, and the car would not drive any faster than 40 mph. By the time I got home the brakes were extremely hard to push so I had to use emergency brake to stop. My engine was seized. Ford had my vehicle from November 13, 2024-January 29, 2025. The dealership told me they replaced my engine, and over time this will happen again. I don’t feel safe driving long distances and I just had to replace the brakes costing $578. The car only has 67,000 miles on it and when I bought it, there was 40,000 miles on it.