2019 Ford Ecosport

The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle. The vehicle slowed down and lost motive power. While pulling over, the vehicle shutoff and failed to restart. The oil light illuminated, and the low oil pressure message was displayed. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic and the contact was informed that the oil pump failed and caused engine failure. The mechanic replaced the oil pump. The mechanic completed a compression test, which indicated that the engine needed to be replaced. The mechanic informed the contact that the oil pump belt fractured, the timing chain fractured, the engine belt bent, and the head gasket was blown. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 72,000.

The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.

My vehicle is about three years old and with no prior warnings that something may be wrong, I received a “Low Engine Oil Pressure” warning while driving down the highway that caused me to pull the vehicle over. Acceleration was affected and the car was not operating properly and so I received a tow to a shop. The shop called to inform me that it is in need of a total engine repair and would cost me about $8500 for a used engine since Ford does not currently have any new ones available. I spoke with Ford customer service as well as my dealership who both informed there were no current options for financial assistance from Ford at this time. I am now left with a vehicle that requires more money in repairs than I have to pay it off. Ford is well aware of this issue and I know I am one of many Ford owners who are now left with this problem. This is not the first issue I have had with this vehicle. Approximately a year ago my computer system that handles my back up camera and hands free technology also stopped working and is in need of an APIM replacement which is about $4000. This is also an issue well known to Ford users and impacts the safety of the drivers. All in all to make necessary repairs would cost almost as much as the MSRP for the vehicle itself and I still have half of that to continue to pay on.

The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was driving approximately 60-65 MPH, the vehicle lost motive power. The contact's wife was able to pull to the side of the road. The check engine and the low oil pressure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the contact stated that while driving at various speeds, the vehicle went into LIMP Mode. The vehicle was taken back to the dealer, where an unknown sensor was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to another dealer. The failure mileage was approximately 63,000.

On July 7th, 2023 I went to my Ford dealership to get my standard oil change for my 2019 Ford Ecosport. While doing regular inspections during that visit I was notified that I had a cracked oil pan and was told that it was not a major issue at the time but should get it repaired. On July 28, 2023 I went to get my standard state inspection. Before the car was inspected I specifically asked if the oil pan would need to be fixed prior to inspection as I had noticed that my engine light came on but then shut off after a day or two. I was told the oil pan would not fail my inspection and was given a passing review. On September 10th, 2023 I was driving back from vacation, two hours from my home, when, while on the highway, my low engine oil pressure light came on and my car started to kick back and lose power. I was luckily able to eventually pull over somewhere safe but the car was no longer drivable as I could not accelerate and the brakes began to fail. I had to have it towed back to my home dealership for inspection. It is currently being looked at. After brief research I have read several other reports regarding my 2019 Ford Ecosport and engine failure. My car was bought brand new, I’ve only had it for 4 years and has 72,000 miles on it when the incident occurred.

I took my car into the ford dealership in Temecula. California and I wanted the seat repaired to warranty specific help. Right after I purchased the car I was in really bad traffic on the Temecula freeway and I leaned back and the seat made a popping sound. I’m now being told by ford Temecula Gosch dealership service dept that they will not fix the seat because it’s not a defective seat and they will not let me speak to anyone in the warranty dept. I’m hoping you can help me get this seat fixed as it slides when I turn my car to the right or left and now I’m having pain in my right leg and back. I’ve taken my car in several times for help and they just play games.

Saturday 9/3/23 low engine oil pressure light came on and engine started to run sluggish towed to Ford dealer where I was told I had catastrophic engine failure and need to replace engine costing approximately $8,000 on a car I still owe $7500 on metal was found in the oil mileage at the time of the incident 93,445 (all highway miles driven)