2019 Ford Ecosport

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted and refused to service the vehicle if the vehicle had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 50 MPH, the vehicle inadvertently lost motive power and was unable to accelerate above 10 MPH. The contact stated that the temperature gauge indicated that the engine was overheating and there was smoke coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened for a possible buy back. The failure mileage was 77,000.

The contact owns a 2019 Ford EcoSport. The contact stated that while driving through a snowstorm on the highway at 35 MPH, there was an abnormal popping sound coming from the engine, and the vehicle experienced a loss of automotive power and decelerated to 20 MPH. The check engine and engine temperature warning lights were illuminated. The contact pulled off on the next exit and parked the vehicle at a nearby gas station. The vehicle was then towed to a local dealer where it was diagnosed, and the contact was informed that the thermostat was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) as a possible cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

The contact owns a 2019 Ford Ecosport. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission failed to shift above second gear. In addition, the contact became aware of an abnormal ticking sound. The contact stated the sound was like the sound of a sewing machine. The vehicle was taken to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 26,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle failed to respond. The check engine and the wrench warning lights were illuminated. On another occasion, while driving the vehicle at an undisclosed speed, the vehicle shut off without warning. An independent mechanic diagnosed the vehicle with engine failure. The vehicle started to lose motive power and progressively continued to stall and shut off. The vehicle was taken to the dealer and received undisclosed repairs; however, while driving to the residence the vehicle shut off three times. The dealer informed the contact to stop driving the vehicle and a tow truck was sent to pick up the vehicle. The vehicle had been with the dealer awaiting the repair until May 1, 2024. The failure mileage was approximately 69,576. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the pulley tensioner was replaced; however, the failure recurred approximately three months later. The contact was informed by the dealer that the engine was previously replaced as an interim repair under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the final recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.