2018 Ford Ecosport

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while coming to a complete stop while driving 5-6 MPH, the vehicle made an abnormal popping sound. The contact stated that the low oil pressure warning light was illuminated. The contact was able to drive to the residence nearby. The vehicle was taken to an independent mechanic the following day. The mechanic determined that the engine oil pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. VIN tool confirms parts not available.

Been dealing with the issue for almost a year and and a half. Went to the dealer and had to pay out of pocket for a temporary fix that they claimed was a lose hose clamp. After receiving a second letter stating to take it back to the dealer a second time and presented it and how an intern repair is available due to my car now leaking and burning oil and the service manager said they could not do anything and would not even look at my car and told me I had to wait the recalled parts are available although ford has offered an interm repair is allowed. This has been a headache for almost two years and I have contacted Ford telling me to take my vehicle in. Now I am at severe risk of my engine blowing up due to defective oil pump.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle was intermittently sluggish and failed to respond as needed. The contact stated that the vehicle then lost motive power. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle; however, the vehicle experienced a rough start. The vehicle was taken to an independent mechanic, where the sparks plugs and ignition coils were replaced; however, the failure persisted. The contact stated while driving to the residence and depressing the accelerator pedal, the vehicle decelerated to 40 MPH and slowly accelerated to 50 MPH continuously. The dealer was notified of the failure and informed the contact that a diagnostic test and repair cost would be charged because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,490.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The low oil pressure warning light illuminated, and the vehicle sputtered. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to complete the repair would not be available until the first quarter of 2025. In addition, the contact was informed that the failure was due to an oil pump failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when the part would be available. The failure mileage was 75,111. VIN tool confirms parts not available.

There is an open recall on my car ford my car is now inoperable and is sitting one a dealership lot where I have been told I have to wait months before they diagnose then I can get a loaner or rental though ford till they fix the vehicle. I have a job and a child it’s my only car I owe 19000 on a car that is poorly designed and I can’t get to work ford has offered no solutions but to try to find a mother dealer shop which again car is inoperable and all the other dealerships have said the same thing no loaner cars and extended wait to even diagnose the problem before this I tired to report issues with the vehicle and the blew me off till the car stopped running

The contact owns a 2018 Ford EcoSport. The contact stated that upon coming to a complete stop at a stop light, the vehicle inadvertently lost motive power. The contact was able to push the vehicle over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms part not available.

In about July of 2023 car stalled at the light , then eventually started. Upon arriving home I turned the car off then tried to restart it started in battery mode? I tried shutting it back off and the vehicle started rolling down the hill at about 3 mph and would not allow me to shift gears or steer the wheel. Brakes were not functioning. Once I reached the bottom of the hill I pulled the Emergency brake to stop the car. Car was towed to the Ofrd dealership and was in the shop for 2 weeks with them trying to determine what happened and what caused the failure. The dealer after 2 weeks said it was the computer system that needed to be reset. Which I found to be odd as it should not have taken that long if it was only the computer system. Fast forward to 2024 new recall on the vehicle, that sounds like what happen to my car in 2023 . Solution was supposed to be available in a few months and here we are in at the end of the year with no solution. I don't want to keep driving the vehicle with a chance it may stall on me without notice. There has yo be some kind of resolution as I would want a tragic accident to force a qui ker turn around.