2018 Ford Ecosport

I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.

The contact owns a 2018 Ford EcoSport. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer and was diagnosed with engine failure due to the failure of the oil pump belt tensioner. The engine was replaced but the dealer confirmed that the parts for the recall repair of the oil belt tensioner were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 35 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The message "Put Foot on The Brake and Press Start" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to wait for the correspondence from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine and the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The contact was informed of an unknown recall; however, the contact was informed that the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 99,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 35 MPH, an abnormal sound was coming from the engine. The brake pedal was depressed, and the vehicle failed to respond. The contact was able to coast to the side of the road. The message "Low Oil Pressure" was displayed on the instrument panel, and the check engine warning light was illuminated. The vehicle was towed to the dealer, and it was determined that the engine oil pump had failed and needed to be replaced. The vehicle received an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle remained parked. The failure mileage was approximately 66,000. VIN tool confirms parts not available.