2018 Ford Ecosport

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle unintendedly decelerated to 20 MPH. The contact was uncertain there were any warning lights illuminated. Despite the failure, the contact managed to pull off to the shoulder of the highway and slowly drove the vehicle to the residence. The next day, the vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooler) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove to the residence and parked the vehicle. The contact called a dealer and was advised to take the vehicle in to the Service Department. The contact stated that the vehicle failed to start and was towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt had failed and caused the oil pump to fail, causing the engine to seize. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 10 MPH, the low engine oil pressure warning light illuminated. The contact stated that she observed an audible alert but was unaware of where the sound came from. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 57,557.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at unknown speeds for several hours, the vehicle lost acceleration. The driver was able to coast off the freeway. The oil warning light was flashing. The vehicle was taken to an independent mechanic, who advised that the cam shaft position sensor needed to be replaced. The computer failed to communicate properly with the vehicle. The vehicle failed to restart. The vehicle was towed to the residence. The contact called several unknown local dealers, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 99,300.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact's granddaughter was driving at an undisclosed speed, the vehicle started making abnormal sounds. The contact's granddaughter then parked the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed engine oil pump and that the engine oil pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,897.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, after which the contact heard an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts were not yet available. The failure mileage was 56,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 75 MPH, there was an abnormally loud sound in the cabin of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbocharger had failed and damaged the engine, causing other engine systems to fail. The contact stated that the dealer was going to email a detailed list of parts that needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and became aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included. The contact stated that the dealer confirmed that the failure was linked to the recall. The failure mileage was approximately 75,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle and continue driving. Approximately two and a half years later, while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment. The low oil pressure warning light illuminated. The contact pulled over, parked the vehicle, and had the vehicle towed. The dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed that the battery cable had melted after the first failure. The vehicle was returned to the dealer where it was diagnosed that the engine had failed. The battery, engine, and catalytic converter had been replaced; however, the recall repair had not been completed. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact's wife owns a 2018 Ford EcoSport. The contact stated that while his wife was driving 45-50 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact's wife was able to veer to the side of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had seized, causing the engine to seize due to the presence of metal shavings in the engine. The mechanic determined that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair because the VIN was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 76,000.

The contact's wife owns a 2018 Ford EcoSport. The contact stated while driving approximately 75-77 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump tensioner had failed, causing the engine failure. The dealer determined that the engine and turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 52,608.