2018 Ford Ecosport

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the engine and oil pressure warning lights illuminated. The vehicle was making an abnormal sound. The vehicle was towed to the local dealer where it was diagnosed that the engine and oil pump tensioner had failed, and an engine replacement was needed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 78,000.

The contact owns a 2018 Ford EcoSport. The contact stated while his wife was driving approximately 55 MPH, the "Oil" warning light illuminated, and there was a knocking sound coming from the engine compartment. The vehicle was immediately parked and later towed to the local mechanic who diagnosed that the engine oil pump had failed. The vehicle was later towed to the local dealer who confirmed the diagnosis. The contact was informed that the failure was related to the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but the parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000. The VIN was not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer where the failure was diagnosed as a blown engine and that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the failure was due to a lack of oil changes. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 59,565. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that several unknown warning lights were illuminated while driving approximately 70 MPH. The vehicle was taken to the dealer where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) after having the failure. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was shaking and making a rattling sound. The contact stated that the failure was worsening. The vehicle was taken to the dealer where it was diagnosed with an oil pump tensioner failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.