2018 Ford Ecosport

I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.

THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.

Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.

I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !

The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.

I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.

The contact's employer owns a 2018 Ford Ecosport. The contact stated that while his employee was driving at approximately 75 MPH, the oil pressure and check engine warning lights illuminated. The contact stated that the driver observed an abnormal sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

The contact owns a 2018 Ford Ecosport. The contact stated that while her husband was driving at approximately 60–65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Two days prior to the failure, the vehicle had received a routine oil change and maintenance service at the dealer. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The wrench symbol was displayed. The Ford pass indicated there was a power train failure. The oil was changed prior to the failure. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no warranty coverage on the vehicle. No assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was 41, 000.