Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 10 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports0 injury reports
What owners actually said
13 reports
2,200 miles · Oct 1, 2018
Power Train
UNINTENDED ACCELERATION OCCURRED TWICE IN SEPTEMBER 2018. ONCE WHILE IN REVERSE; THE OTHER WHILE IN DRIVE. NO ACCIDENT OR INJURY OCCURRED. THIS IS A NEW VEHICLE. THE TRUCK WAS STATIONARY AT A RED LIGHT. WHEN THE INCIDENT OCCURRED WHILE IN DRIVE. I WAS SLOWLY BACKING UP IN A PARKING LOT, WITH MY FOOT ON THE BRAKE WHEN THE INCIDEN…
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UNINTENDED ACCELERATION OCCURRED TWICE IN SEPTEMBER 2018. ONCE WHILE IN REVERSE; THE OTHER WHILE IN DRIVE. NO ACCIDENT OR INJURY OCCURRED. THIS IS A NEW VEHICLE. THE TRUCK WAS STATIONARY AT A RED LIGHT. WHEN THE INCIDENT OCCURRED WHILE IN DRIVE. I WAS SLOWLY BACKING UP IN A PARKING LOT, WITH MY FOOT ON THE BRAKE WHEN THE INCIDENT OCCURRED WHILE IN REVERSE.
NHTSA ODI #11132654
22,200 miles · Sep 25, 2018
Steering
WHILE DRIVING ON INTERSTATE AT THE SPEED OF 75 MPH WENT OVER A SMALL BUMP ON ROAD THAT HAD BEEN REPAIRED AND MY TRUCK WENT INTO A SEVERE FRONT END SHAKE AND WOBBLE THAT I JUST ABOUT WENT INTO THE DITCH. (SCARED TO DEATH) SLOWED DOWN TO 10 MPH AND IT STOPPED SO I SLOWLY REGAINED SPEED ONLY TO FIND THAT THE NEXT LITTLE BUMP I WENT…
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WHILE DRIVING ON INTERSTATE AT THE SPEED OF 75 MPH WENT OVER A SMALL BUMP ON ROAD THAT HAD BEEN REPAIRED AND MY TRUCK WENT INTO A SEVERE FRONT END SHAKE AND WOBBLE THAT I JUST ABOUT WENT INTO THE DITCH. (SCARED TO DEATH) SLOWED DOWN TO 10 MPH AND IT STOPPED SO I SLOWLY REGAINED SPEED ONLY TO FIND THAT THE NEXT LITTLE BUMP I WENT OVER IT DONE IT AGAIN. I AM HEAR TO SAY THAT IF I HAD BEEN PULLING MY LIVING QUARTERS HORSE TRAILER I AM SURE THE OUTCOME WOULD HAVE BEEN DIFFERENT. SO I SEE OTHERS HAVE HAD THIS SAME ISSUE SO WHAT IS TAKING THE FORD MOTOR COMPANY SO LONG IN DOING A RECALL TO FIX THIS DEATH TRAP THAT WE ARE DRIVING ON PUBLIC HIGHWAYS? I AM HEAR TO SAY THAT IF SOMETHING WOULD OF HAPPENED TO ME OR MY HUSBAND YOU WOULD BE HEARING FROM MY LAWYER. LETS GET THE PROBLEM FIXED BEFORE SOMEONE IS KILLED IF THEY HAVEN'T BEEN ALREADY. THIS IS THE FOURTH TIME IN THREE MONTHS THAT THIS HAS HAPPENED TO ME. THE DATE LISTED BELOW IS THE LAST TIME THIS HAPPENED WHILE ON INTERSTATE.
NHTSA ODI #11131154
22 miles · Sep 3, 2017
Suspension
WE ORDERED A 2017 WITH AN ADVERTISED GVW OF 14,500 AND GCVW OF 22,000 (E450) BUT THE MANUFACTURER SUBSTITUTED A 2018 PRODUCT WITH A GCVW OF 18,500 (E350) AND GVW OF ONLY 12,500 WHICH IN MY OPINION IS A MAJOR SAFETY CONCERN CONSIDERING THAT MOST VEHICLES SOLD WILL LIKELY BE OVERWEIGHT WHEN IN USE AND IT CLEARLY WILL NOT MEET THE …
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WE ORDERED A 2017 WITH AN ADVERTISED GVW OF 14,500 AND GCVW OF 22,000 (E450) BUT THE MANUFACTURER SUBSTITUTED A 2018 PRODUCT WITH A GCVW OF 18,500 (E350) AND GVW OF ONLY 12,500 WHICH IN MY OPINION IS A MAJOR SAFETY CONCERN CONSIDERING THAT MOST VEHICLES SOLD WILL LIKELY BE OVERWEIGHT WHEN IN USE AND IT CLEARLY WILL NOT MEET THE NEEDS OF WHAT WE EXPECTED TO RECEIVE. THOR IGNORES OUR CONCERNS AND HAS OFFERED NO SOLUTION AS TO HOW WE CAN SAFELY USE THIS MOTORHOME CONSIDERING IT IS BORDERLINE OVERWEIGHT WITH MINIMAL LOADING AND PASSENGERS.
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence & remedy
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence & remedy
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Consequence & remedy
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Ford E-350 Problems, Complaints & Recalls | Skip That Year
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