2000 Ford Contour

THIS COMPLAINT IS TO REPLACE PREVIOUS COMPLAINT #10023062. I AM SORRY FOR THE INCONVENIENCE, I FEEL THAT I MAY HAVE LEFT OUT PERTINENT INFORMATION. MY VEHICLE WAS LEAKING FUEL FROM THE FUEL TANK PIPE GROMMET. I TOOK MY VEHICLE TO ANOTHER AUTO REPAIR SERVICE RATHER THAN THE DEALER WHERE I HAD BOUGHT IT. THIS AUTO REPAIR SERVICE INFORMED ME OF RECALL 00V350000. I THEN TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT THE VEHICLE FROM. I HAD TOLD THEM ABOUT THE RECALL THAT I HAD LEARNED ABOUT. THEY INFORMED ME THAT THIS RECALL WAS NOT FOR MY PARTICULAR VEHICLE. I UNDERSTAND THAT THE DEALERSHIP DOES NOT HAVE MY PARTICULAR VEHICLE ON RECALL FOR THIS PROBLEM. HOWEVER, IT SEEMS A BIG COINCIDENCE THAT SOME OTHER 2000 FORD CONTOUR VEHICLES DO AND I HAVE THE SAME PROBLEM, YET MY VEHICLE IS NOT ON THE RECALL LIST. MAYBE THERE ARE MORE THAT DO NEED TO BE RECALLED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THE REPAIR WHEN IT MAY BE A MANUFACTURING PROBLEM. THEY HAVE ORDERED THE PART FOR THE CAR TO REPAIR IT AND WE WILL PAY THE BILL FOR REPAIR. BUT I WOULD LIKE TO HAVE THIS INVESTIGATED AND MAYBE WE CAN BE REIMBURSED FOR THE REPAIR IF IT IS FOUND THAT MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST. I TRUST THE DEALER AND DO NOT WISH FOR THEM TO BE REPRIMANDED FOR THIS. I JUST WANT THIS TO BE INVESTIGATED SO OTHERS LIKE MYSELF TO GO THROUGH THE WONDERING AND SUSPICION. THANK YOU FOR YOUR ASSISTANCE AND PATIENCE. *NLM

VEHICLE LEAKING FUEL FROM FUEL TANK PIPE GROMMET. TOOK THE CAR TO OTHER REPAIR FACILITY OTHER THAN DEALER, THIS REPAIR FACILITY INFORMED ME OF THE RECALL 00V350000. I THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE I HAD BOUGHT THE VEHICLE NEW. THEY INFORMED ME THAT THIS RECALL WAS NOT ISSUED FOR MY CAR. IS THERE ANY WAY TO CHECK FOR MYSELF IF THIS RECALL IS INDEED ON MY CAR? VIN # [XXX] FORD CONTOUR SE SPORT. I FEEL THE DEALER MAY BE MISHANDLING THE REPAIR. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS VEHICLE STALLED TWICE. ONCE WHILE I WAS GOING 65 MPH ON THE INTERSTATE WITH MY INFANT DAUGHTER IN THE BACKSEAT WITH COAL TRUCKS BEARING DOWN ON ME. WHEN I RETRIEVED IT FROM THE DEALERSHIP THAT AFTERNOON, THEY TOLD ME THEY HAD CLEANED SEDIMENT OUT OF THE TANK. NOW A YEAR LATER, OUT OF WARRANTY, I HAVE HAD TO REPLACE THE FUEL PUMP FOR THE THIRD TIME, THE GAS TANK BECAUSE IT IS RUSTING AWAY FROM THE INSIDE AND THE FUEL FILTER BECAUSE OF THE DEBRIS. MY AFTERMARKET WARRANTY DID NOT COVER THIS REPAIR ($825.52), I CONTACTED FORD, AND THEY REFUSED TO TAKE RESPONSIBILITY. THIS WAS A FIRE AND DEATH WAITING TO HAPPEN. PLEASE CONTACT ME REGARDING THIS CLAIM.. *AK