1990 Ford Aerostar

1990 FORD AEROSTAR HAD CRACK IN FUEL TANK CAUSING CONSUMER TO REPLACE THE TANK. ***NO ANSWER REQUIRED*** *TS THE CONSUMER RECEIVED A RECALL LETTER IN DEC 1998 REGARDING THE GAS TANK, HOWEVER AT THE TIME HE WAS NOT EXPERIENCING PROBLEMS WITH THE GAS TANK. THE CONSUMER IS NOW REQUESTING REIMBURSEMENT FOR THE GAS TANK THAT HE HAD TO REPLACE. *JB

MY 1990 FORD AEROSTAR WAS LEAKING GASOLINE. THE FUMES WOULD OVERCOME YOU WHILE INSIDE THE VEHICLE. AFTER THE VAN SAT FOR A SHORT TIME GAS WOULD BE ALL OVER THE GROUND FROM THE LEAK. I PAID A FORD DEALER TO REPLACE THE TANK NOT KNOWING THERE WAS A RECALL. THE SAFETY OF MY FAMILY WAS IMPORTANT ENOUGH THAT I PAID THIS MONEY OUT OF MY POCKET. NOW FORD IS TELLING ME THAT MY VIN DOES NOT QUALIFY FOR THE RECALL. SO I AM NOT EVEN ELIGIBLE FOR A REIMBURSEMENT. PLEASE HELP. THANK YOU CARING FOR THE SAFETY OF ALL DRIVERS. *NM THE ASSIGNED IDENTIFICATION NUMBER FOR THIS RECALL CAMPAIGN 98V-190000 FORD RECALL NO. 98M03. *TT THE CONSUMER REQUESTED REIMBURSEMENT FOR THE CRACKED GAS TANK. FORD WILL NOT REFUND THE MONEY AND WILL NOT HELP. *SC

NHTSA RECALL CAMPAIGN 98V190000 FUEL TANK; THE VAN WAS TAKEN IN AS A SERVICE CAMPAIGN BY FORD FOR THE FUEL TANK BACK IN 1999. AFTER INSPECTING THE FUEL TANK, THE DEALER TOLD HER THE TANK WAS FINE AND DIDN'T REPLACE IT. NOW IN 2002, THE FUEL TANK HAS DEVELOPED SEVERAL CRACKS WHICH THE FORD DEALERSHIP WILL NO LONGER HONOR THE SERVICE CAMPAIGN DUE TO AN "EXPIRATION DATE". PLEASE DESCRIBE DETAILS

I PURCHASED MY VAN FROM MONARCH FORD IN EXETER MARCH OF 1996, BEFORE BUYING THE VAN I ASKED THEM TO PLEASE GIVE ME THE FORMER OWNERS PHONE NUMBER SO THAT I COULD CONTACT THEM INREGARDS TO ANY MAJOR PROBLEMS THEY HAD BEFORE SELLING IT BACK TO FORD. MONARCH FORD REFUSED AND I GUESS THAT SHOULD HAVE BEEN A WARNING TO ME, I ALSO ASKED IF THEY HAD REPAINTED THE VAN BECAUSE THE FORD AND AEROSTAR EMBLEMS WERE NOT ON THE BACK OF THE VAN. THEY SAID ABSOTULY NOT THAT IT WAS EVERYTHING THE SAME. IT WAS ONLY 10 MONTHS AFTER I PURCHASED MY VAN THAT I NOTICED A GAS SMELL AND HAD IT CHECK WITH MONARCH IN EXETER. THEY ASSURED ME THEY COULD NOT FIND THE SOURCE OF THE LEAK BUT THAT THEY COULD SMELL THE GAS. I HAVE SINCE HAD IT TO MANY OTHER STATIONS TO HAVE IT CHECK AND I GET THEY SAME ANSWER. I HAVE DONE SOME INVESTIGATING MYSELF AND FOUND THAT FORD HAS A EXSISTING PROBLEM WITH THEIR FUEL TANKS AND LEAKS. I FEEL THIS IS WHAT HAS HAPPEN IN MY CASE. I FEEL I HAVE A LEAK IN MY GAS TANK AND THAT IT NEEDS TO BE REPLACED. I FEEL THIS IS THE MANUFACTORS REPONSEABLITY AND THAT IT WHY I AM ASKING FOR YOUR HELP. THE GAS LEAK IS GETTING WORSE AND THE SMELL IS REALLY BAD. I NEED THIS VAN FIXED IT IS A HAZARD TO DRIVE. EVERYWHERE I TAKE IT THEY TELL ME THEY CAN SMELL IT AND THAT I SHOULD NOT DRIVE IT BUT THAT THEY CAN NOT FIND THE PROBLEM AND HAVE ALSO BEEN TOLD IT IS A FACTORY PROBLEM? CAN YOU TELL ME WHAT TO DO AND HOW I CAN GET THIS RESOLVED AS SOON AS POSSIBLE. I KNOW FORD HAS THIS PROBLEM I JUST DO NOT KNOW HOW IS THE BEST WAY TO GET IT FIXED. I WOULD APPREICATE ANY HELP YOU CAN GIVE ME SO THAT I CAN GET MY VAN SAFE FOR DRIVING AGAIN. PLEASE CAN YOU HELP ME. SINCERELY [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).