2016 Fiat 500X

I JUST FILED A COMPLIANT REGARDING MY CAR SHIFTING GEARS TO NEUTRAL SCINCE SEPT. I WAS DENIED MY COMPLIANT AND REQUEST OF A REPURCHASE BY THE NCDS THIS FEBURARY .I HOPE YOU GOT MY ORIGINAL COMPLAINT. I DID STATE THAT MY COMPUTER WON,T UPLOAD INFORMATION OR DOCUMENTS BUT I HAVE IT. I WAS DENIED BECAUSE FIAT OF TINLEY PARK SAID THEY COULD NOT FIND CODES TO REPAIR THE PROBLEM .MY CAR WAS IN MOTION EACH TIME ON A CITY STREET AND I CAME VERY CLOSE TO VERY SEROUS CRASHES. SOMETHIG IS WRONG WITH MY CAR BUT I CAN,T PROVE IT. IS SOMETHING WRONG WITH THE CODES AS WELL. THANK YOU. I DID SEE THE RECENT RECALL NOTICE FOR THIS SAME PROBLEM IN OTHER 500X CARS DATED THIS AUGUST.

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE DRIVING AT 8 MPH, THE DRIVE MODE UNAVAILABLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THE SENSOR NEEDED TO BE REPLACED BUT THE VEHICLE PART WAS UNAVAILABLE. THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

VEHICLE GOES INTO "LIMP MODE" ANYTIME WHEELS SLIP, UNTILL COMPUTER CLEARS NO THROTTLE OR MOTION, VEHICLE IS INOPERABLE FOR OVER 5+ SECONDS AND THEN ACCELERATED AT WHATEVER POSITION THROTTLE IS AT. DEALER AND MECHANICS SAY ALL NEW FIATS 2 AND 4WHEEL DRIVE ALL HAVE THIS ISSUE AND THEY CANNOT FIX. I PULLED OUT INTO TRAFFIC, WHEEL SLIPPED AND WENT INTO LIMP IN MIDDLE OF LANES UNTILL IT CLEARED AND TOOK OFF AT HALF THROTTLE AND ALMOST GOT SMEARED BY TRAFFIC. DEALER SAYS ALL FIATS HAVE SAME PROBLEM AND ONLY SOLUTION IS TO GIVE A LOT OF LEAD TIME BEFORE ENTERING TRAFFIC AND TRY NOT TO ACCELERATE AS TO MAKE WHEELS SLIP WHEN ROAD CONDITIONS MAY CAUSE SLIPPING. THIS HAS HAPPEND PULLING OUT INTO TRAFFIC AND WHILE ON RAMPS, HILLS. IF ON CURVE OR HILL VEHICLE WILL GO INT "LIMP MODE" AND WILL JUST SLIDE DOWN HILLS AND THROUGH CURVES!!!

MY 500X THAT I PURCHASED IN JULY OF 2016 HAS SHIFTED GEARS TO THE + SYMBOL 4 DIFFERENT TIMES WHILE IM DRIVING. IT STARTED IN SEPT BUT I THOUGHT I HAD IT A BUMP OR SOMETHING. IT HAPPENED AGAIN 3 TIMES I DID GO BACK TO THE BETTENHAUSER DEALER FOR SERVICE 3 TIMES AND THEY SAID I HAD TO NOT TURN THE CAR OFF AND GET TO THEM BEFORE THEY CLOSED BECAUSE THEY COULD NOT SEE CODES TO THE PROBLEM .AT THIS POINT IN TIME THEY GAVE ME A LOANER TO DRIVE FOR ABOUT A WEEK WHILE THEY DROVE THE CAR. THEY SAID THEY FOUND NOTHING. I TOOK MY CAR BACK 2 WEEKS AGO AND I DRIVE WITH A PRAYER THAT IT DOESN,T HAPPEN AGAIN WHILE IM IN TRAFFIC AS IT DID BEFORE SCARING ME TO DEATH. DO YOU HAVE ANY SUGGESTIONS. I SEE NO RECALLS ON THIS PROBLEM SO FAR BUT SOMETHING IS WRONG WITH MY CAR. THANK YOU. ALL THIS HAPPENED WHEN I WAS IN TRAFFIC ON THE CITY STREETS OF CHICAGO. I DID COME VERY CLOSE TO HAVING A TERRIBLE ACCIDENT THREE TIMES.THE SERVICE DEPT HAS INCORRECT MILEAGE ON DATES I WAS IN FOR THIS PROBLEM. CORRECT DATE FOR 10/18/16 MILEAGE 2,378 FOR 10/26/16 INCORRECT MILEAGE 7,531 CORRECT MILEAGE FOR 1115/16 2,728 . *TR