2016 Fiat 500X

HAPPENED AGAIN -- THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN NOV 2016. ENGINE SHUTS OFF WHILE DRIVING. FIAT DEALER APPARENTLY CLUELESS ABOUT THE ISSUE AND HOW TO REPAIR. TOOK CAR TO SAME DEALER ALL THREE TIMES THIS HAPPENED - EACH TIME THEY'VE GIVEN ME A RIDICULOUS REASON THE CAR IS LITERALLY SHUTTING OFF WHILE I AM DRIVING DOWN THE STREET!! FIRST TIME THEY SAID IT WAS BECAUSE THE COMPUTER NEEDED UPDATING?!?! SECOND TIME (POSTED ON NHTSA WHEN 2ND TIME HAPPENED) THEY SAID IT WAS A LOOSE CABLE CONNECTION TO THE BATTERY - NEVER ONCE EXPLAINED WHY CAR WAS GIVING THE ALERT "DRIVE MODE UNAVAILABLE), AND NOW THIS THIRD TIME THEY SAID THEY COULDN'T GET CAR TO REPLICATE THE PROBLEM. MAKES ZERO SENSE - CAR ENGINE SHUTTING OFF WHILE DRIVING AND IN MOTION 3+ TIMES A DAY!!! FIAT DEALER KEPT CAR FOR 8 DAYS - AT ONE POINT TOLD ME IT NEEDED ALMOST $2000 OF WORK AND THAT THE REASON ENGINE WAS SHUTTING OFF WHILE DRIVING WAS LOW OIL PRESSURE?!?! AFTER I QUESTIONED THEM EXTENSIVELY ABOUT THE CHARGES AND THE SUPPOSED LOW OIL PRESSURE - THEY CHANGED THEIR STORY AND SAID OIL PRESSURE WAS JUST SLIGHTLY BELOW NORMAL AND APOLOGIZED ABOUT THE $2000 CHARGES - SAID I DIDN'T OWE ANYTHING?? AGAIN, THEY COULD NOT GIVE ME A REASON WHY CAR WAS SHUTTING OFF AND SUPPOSEDLY THEY COULDN'T GET IT TO REPLICATE THE ISSUE. SO I PICKED UP THE CAR AND IT HASN'T DIED ON ME ONCE - SO THEY MUST HAVE DONE SOMETHING TO IT. WHY THE COVER UP!?! WHY DOES MY CAR COMPLETELY SHUT OFF WHILE DRIVING?!?! EVERYTHING GOES OUT WHEN IT DOES -- BECOMES DIFFICULT TO STEER AND BRAKE. SERIOUSLY SCARY!!!

MY FIAT 500X SHIFTED ITSELF TO NEUTRAL FROM DRIVE WHILE I WAS DRIVING. GEAR NOIZES HEARD FROM ENGINE FOR THREE MONTHS. IT ALSO STOPPED IN THE MIDDLE OF DRIVING BY ITSELF WHILE MY SON WAS IN CAR WITH ME. VERY SCARY. I CALLED CHRYSLER/FIAT, CUSTOMER SERVICE SAID "NO RECALL" OF MY CAR, IT'S BEEN TAKEN CARE OF. I GOOGLED AND FOUND OUT RECALL STARTED AUG. 29, 2016 AND I BOUGHT THE CAR IN JULY, 2016. SO WHO TOOK CARE OF THE RECALL IF THERE WAS ONE???!!! NO RECALL FOR THIS KINDA OF PROBLEM IS UNBELIEVABLE!! PUTTING OUR LIVES IN EXTREME DANGER. PLEASE INVESTIGATE BEFORE ANY LIFE LOSS!! THIS IS A VERY DISHONET ACTION OF FIAT AND THE PERSON WHO SOLD THIS CAR TO ME, KNOWING THIS PROBLEM COULD PUT MY FAMILY'S LIVES IN CRASH. RIDICULOUS REALLY.

TL* THE CONTACT OWNS A 2016 FIAT 500X. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. THE DEALER (FIAT OF EDMOND, 14113 BROADWAY EXTENSION HWY, EDMOND, OK 73013, (405) 696-0631) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNED A 2016 FIAT 500X. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE AND EXPLODED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE FIRE CAUSED STRUCTURAL DAMAGE TO THE HOME. THE NIGHT BEFORE THE FIRE, THE VEHICLE WAS DRIVEN AND THE CONTACT NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND SAW NO SIGNS OF A FIRE. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY TO A REPAIR FACILITY FOR INSPECTION. THE VEHICLE WAS INSPECTED BY THE INSURANCE INVESTIGATOR WHO WAS UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 8,669. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 9/24/18*JB

OVER THE PAST TWO YEARS I'VE HAD TO TAKE MY VEHICLE IN TO THE DEALERSHIP NUMEROUS TIMES. THE CAR WILL ACCELERATE ON ITS OWN WITHOUT TOUCHING THE GAS PEDAL, SWITCH GEARS ON ITS OWN, ACCELERATE WHILE MAKING A STOP, UNCONTROLLABLY JERK WELL MOVING AT A SLOW SPEED'S AND DISPLAY MESSAGES SUCH AS DRIVE MODE UNAVAILABLE AT RANDOM TIMES WHILE DRIVING. THIS CAR IS DANGEROUS TO DRIVE AND HAS ALMOST CREATED AN ACCIDENT NUMEROUS TIMES WHILE I HAD MY CHILDREN IN THE VEHICLE. *TT *TR