2016 Fiat 500X

ON JULY 20, 2019, MY 2016 FIAT 500X PARKED IN DRIVEWAY. PRESSED THE IGNITION BUTTON TO START AND NO START INSTEAD ALL THE WARNING LIGHTS STARTED FLASHING IN SEQUENCE. COOLANT TEMPT TOO HIGH! SERVICE TRANSMISSION! SERVICE AIRBAGS! SERVICE POWER STEERING! SERVICE ELECTRONIC PARK BRAKE! EVERY AMBER AND RED WARNING JUST CONTINUALLY REPEATS THE FLASHING SEQUENCE. OF COURSE, CAR DOES NOT RESPOND TO STARTING AND NO POWER BUTTONS RESPOND. NO ELECTRONIC BRAKE THE BATTERY IS GOOD. COOLANT IS NOT TOO HOT BECAUSE CAR HAS NOT BEEN STARTED/DRIVEN FOR 5 DAYS, SINCE JULY 15, 2019. TOTAL MILEAGE IS 10,005 MILES TO DATE! WILL HAVE TO TOW TO FIAT. AND BE AT THEIR MERCY.THIS CAR IS LIKE NEW. NOT EVEN DRIVEN EVERY. DAY. ## VIN PASSED ## ##

MY WIFE TOLD ME OF THIS HAPPENING TO HER AND I DIDN'T BELIEVE HER UNTIL IT HAPPENED TO ME. SO, I'M DRIVING DOWN NEIGHBORHOOD STREETS AT ABOUT 45 MPH, THE POSTED SPEED LIMIT, AND I GO TO CROSS AN INTERSECTION AND THE CAR LOSES ALL POWER WITH TRAFFIC HEADED TOWARDS ME. LUCKILY, IT REGAINED POWER A FEW SECONDS LATER, BUT I FEEL WE'VE JUST BEEN LUCKY SO FAR. MY WIFE HAS EXPERIENCED THIS SEVERAL TIMES, ON HIGHWAYS, NEIGHBORHOOD ROADS, ETC. AND I HAVE EXPERIENCED IT TWICE NOW. THE NEXT DAY, THE DRIVE MODE UNAVAILABLE MESSAGE CAME ON WHEN I STARTED THE VEHICLE AND WOULD NOT GO. TOOK IT TO THE DEALERSHIP THE FIRST TIME I EXPERIENCED IT AND WAS TOLD THE OLD UPDATE STORY. TOOK IT IN AGAIN AND THEY KEPT IT A WHOLE WEEK THE NEXT TIME AND COULDN'T FIND ANYTHING WRONG THEY SAID. IT KEEPS HAPPENING, THE COMPUTER KEEPS TURNING OFF OUR DISPLAY, AND I BELIEVE THE ENGINE FAN MAY BE GOING OUT NOW. NOT A GOOD/QUALITY VEHICLE AT ALL AND I FEEL LIKE FIAT DOESN'T HAVE ANY ANSWERS FOR THE PROBLEMS AS WE KEEP BEING TOLD "UPDATES," YET IT CONTINUES HAPPENING.

MY CAR HAS GONE TO THE DEALER REPEATEDLY FOR THE FOLLOWING ISSUES: BAD STRUTS, LOOSE ENGINE MOUNTS, OVERHEATING (BROKEN FAN), "DRIVE MODE NOT AVAILABLE", RADIO NOT WORKING, AND NOW MESSAGES SAYING LIGHTS ARE OUT WHEN THEY ARE NOT (CODE SAYS "PENDING CODE") THIS CAR DRIVES TERRIBLE AND IS UNSAFE AND UNRELIABLE- IT SPENDS MORE TIME AT THE DEALER THAN IN MY DRIVEWAY - IT HAS 40K MILES AND IS STILL UNDER WARRANTY

VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL, COULD HAPPEN WHILE IN MOTION (NO TURNS) AND ALSO WHILE TURNING, USUALLY ON A CITY STREET. IT COULD HAPPEN ONCE A MONTH, OR ONCE EVERY COUPLE OF MONTHS. HAVE TAKEN IT TO DEALERSHIP TWICE. AND PCM/TCM SHIFT WAS REPROGRAMMED (BUT IT DID NOT FIX THE ISSUE). I TOOK IT AGAIN AND THEY INSIST NOTHING CAN BE DONE BECAUSE THEY CANNOT REPLICATE THE PROBLEM. I TRIED EXPLAINING IT HAPPENS SPORADICALLY BUT I FEAR FOR MY LIFE BECAUSE IT HAS DONE IT WHILE TURNING AND HAVING TRAFFIC AGAINST ME. STILL NOTHING WAS DONE. IT STARTED SHORTLY AFTER I BOUGHT IT AND AT THE MOMENT I THOUGHT I RELEASED THE PEDAL BY MISTAKE BUT IT KEPT HAPPENING I REALIZED I HAD NO WAY OF CAUSING THE FAILURE. IT HAS HAPPENED SEVERAL TIMES THROUGHOUT THE (ALMOST) 3 YEARS I HAD THE VEHICLE SO I DON'T REMEMBER A SPECIFIC DATE. LAST TIME IT HAPPEN WAS LAST WEEK (05/20/2019-05/24/2019) BUT I DON'T REMEMBER WHICH DAY.

I BOUGHT THIS CAR SECOND HAND. 33200 MILES STILL ON THE WARRANTY. AFTER FEW MONTHS, 650 MILES OF USAGE, A WARNING LIGHT FOR FOR THE ENGINE AND "DRIVING MODE UNAVAILABLE" STARTED POPPING UP, SO THIS A PLATE LIGHT WARNING POP UP AS WELL. BROUGHT TO FIAT, THEY SAID IT WAS THE THERMOSTAT WHICH IT WAS THEN CHANGED AND SUPPOSEDLY WOULD FIX THE ISSUE. GOT THE CAR BACK. AFTER FEW DAYS AND 125 MILES MORE AGAIN THE "DRIVE MODE UNAVAILABLE" WARNING POP UP... THEN THE FOUR WHEAL DRIVE UNAVAILABLE POP UP..THERE WAS ALSO A WHEAL WARNING POPPING UP. THEN OUT OF A SUDDEN, ON A TRAFFIC LIGHT THE CAR DIDN'T WANT TO START. I HAD TO TURN OFF THE ENGINE AND TURN BACK ON. ONCE I TURNED THE ENGINE BACK, ALL KINDS OF WARNING SIGNS CAME UP. I WAS ABLE TO DRIVE HOME. THEN THE ENGINE LIGHT WARNING KEPT ON. SO DID THE "DRIVE MODE UNAVAILABLE". BROUGHT THE CAR BACK TO FIAT RIGHT AWAY. THEY SAID THE BATTERY WAS NOT TIED CORRECTLY. WHICH I DON'T UNDERSTAND HOW IT DID HAPPEN AND WHY THEY DID NOT SEE THAT THE FIRST TIME THEY LOOK AT THE CAR. GOING TO PICK UP THE CAR TOMORROW AND HOPE WILL NOT GOING TO HAVE TO REPORT FURTHER ISSUES.

ON 3/30/2019, AFTER A SHORT DRIVE (APPROX. 0.5 MILES), THE FOLLOWING MESSAGE APPEARED ON THE DASHBOARD: 'DRIVE MODE UNAVAILABLE' AND 'SERVICE ENGINE'. THIS WAS ALSO ACCOMPANIED BY WHAT SEEMED TO BE MUCH MORE NOTICEABLE VIBRATION FROM THE WORKING ENGINE AND A SUBTLE SMELL OF SOMETHING BURNING. TOTAL MILEAGE DRIVEN AT THE TIME OF INCIDENT IS 17,284.

I HAVE HAD AT LEAST 5 INCIDENTS SO FAR WITH MY FIAT TURNING COMPLETELY OFF WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT IN NUMEROUS OF TIMES TO THE DEALER WITH NO LUCK. I HAVE DOCUMENTED EACH AND EVERY TIME MY CAR DECIDES TO SHUT OFF WHILE DRIVING. I FIND MY CAR TO BE A SAFETY HAZARD TO ME AND MY FAMILY AS WELL AS OTHERS. THE DEALERSHIPS SEEM TO NOT KNOW WHY MY FIAT TENDS TO SHUT DOWN WHILE DRIVING. FIRST I HAD ONLY ABOUT 25000 MILES AND IT SHUTS OFF WHILE TURNING IN A 4 WAY INTERSECTION, FIAT PLACE HAD ME TAKE IT IN JUST TO SAY IT NEEDED AN UPDATE. SECOND TIME I STALLED IN MY NEIGHBORHOOD WITH MY CHILDREN INSIDE. CALLED THE DEALER, SAID IT NEEDED AN UPDATE. 3RD TIME HAPPENED WHILE DRIVING IT TO THE DEALERSHIP THE SAME DAY. DEALER HAD IT FOR TWO WEEKS AND SAID IT WAS A NEW UPDATE THAT CAUSED MY FIAT TO TURN OFF COMPLETELY. 4TH TIME HAPPENED WHILE I DRIVING DOWN THE ROAD AT 45MPH AND DEALER HAD ME BRING IT IN AND SAID IT WAS CAUSED BY MY KEY FOB BATTERY ( LITERALLY JUST CHANGED THE BATTERIES THE DAY BEFORE). ALL BS FROM THE DEALERS MECHANICS. SO I CALLED FIAT CUSTOMER SERVICE AND THEY TOLD ME I SHOULD NOT BE DRIVING THE VEHICLE AT ALL, I SHOULD RETURN THE CAR TO THE DEALER TO HAVE THEM RUN TEST. THEY HAD IT FOR A MONTH AND SAID IT WAS CAUSED BY MY DRIVING HABITS AND THEY COULD NOT DO ANYTHING ABOUT IT. SO NOW MY FIAT DECIDES TO SHUT OFF WHILE DRIVING 70MPH 49000 MILES ON THE INTERSTATE, THANKFULLY I WAS IN THE SLOW LANE AND WAS ABLE TO COAST TO A SAFE POSITION TO PUT MY CAR IN PARK AND RESTART. THIS HAS BEEN HAPPENING SINCE THE 3RD MONTH OF OWNERSHIP JUNE 2017.