2016 Fiat 500X

HAPPENED AGAIN -- THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN NOV 2016. ENGINE SHUTS OFF WHILE DRIVING. FIAT DEALER APPARENTLY CLUELESS ABOUT THE ISSUE AND HOW TO REPAIR. TOOK CAR TO SAME DEALER ALL THREE TIMES THIS HAPPENED - EACH TIME THEY'VE GIVEN ME A RIDICULOUS REASON THE CAR IS LITERALLY SHUTTING OFF WHILE I AM DRIVING DOWN THE STREET!! FIRST TIME THEY SAID IT WAS BECAUSE THE COMPUTER NEEDED UPDATING?!?! SECOND TIME (POSTED ON NHTSA WHEN 2ND TIME HAPPENED) THEY SAID IT WAS A LOOSE CABLE CONNECTION TO THE BATTERY - NEVER ONCE EXPLAINED WHY CAR WAS GIVING THE ALERT "DRIVE MODE UNAVAILABLE), AND NOW THIS THIRD TIME THEY SAID THEY COULDN'T GET CAR TO REPLICATE THE PROBLEM. MAKES ZERO SENSE - CAR ENGINE SHUTTING OFF WHILE DRIVING AND IN MOTION 3+ TIMES A DAY!!! FIAT DEALER KEPT CAR FOR 8 DAYS - AT ONE POINT TOLD ME IT NEEDED ALMOST $2000 OF WORK AND THAT THE REASON ENGINE WAS SHUTTING OFF WHILE DRIVING WAS LOW OIL PRESSURE?!?! AFTER I QUESTIONED THEM EXTENSIVELY ABOUT THE CHARGES AND THE SUPPOSED LOW OIL PRESSURE - THEY CHANGED THEIR STORY AND SAID OIL PRESSURE WAS JUST SLIGHTLY BELOW NORMAL AND APOLOGIZED ABOUT THE $2000 CHARGES - SAID I DIDN'T OWE ANYTHING?? AGAIN, THEY COULD NOT GIVE ME A REASON WHY CAR WAS SHUTTING OFF AND SUPPOSEDLY THEY COULDN'T GET IT TO REPLICATE THE ISSUE. SO I PICKED UP THE CAR AND IT HASN'T DIED ON ME ONCE - SO THEY MUST HAVE DONE SOMETHING TO IT. WHY THE COVER UP!?! WHY DOES MY CAR COMPLETELY SHUT OFF WHILE DRIVING?!?! EVERYTHING GOES OUT WHEN IT DOES -- BECOMES DIFFICULT TO STEER AND BRAKE. SERIOUSLY SCARY!!!

TL* THE CONTACT OWNED A 2016 FIAT 500X. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE AND EXPLODED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE FIRE CAUSED STRUCTURAL DAMAGE TO THE HOME. THE NIGHT BEFORE THE FIRE, THE VEHICLE WAS DRIVEN AND THE CONTACT NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND SAW NO SIGNS OF A FIRE. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY TO A REPAIR FACILITY FOR INSPECTION. THE VEHICLE WAS INSPECTED BY THE INSURANCE INVESTIGATOR WHO WAS UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 8,669. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 9/24/18*JB

OVER THE PAST TWO YEARS I'VE HAD TO TAKE MY VEHICLE IN TO THE DEALERSHIP NUMEROUS TIMES. THE CAR WILL ACCELERATE ON ITS OWN WITHOUT TOUCHING THE GAS PEDAL, SWITCH GEARS ON ITS OWN, ACCELERATE WHILE MAKING A STOP, UNCONTROLLABLY JERK WELL MOVING AT A SLOW SPEED'S AND DISPLAY MESSAGES SUCH AS DRIVE MODE UNAVAILABLE AT RANDOM TIMES WHILE DRIVING. THIS CAR IS DANGEROUS TO DRIVE AND HAS ALMOST CREATED AN ACCIDENT NUMEROUS TIMES WHILE I HAD MY CHILDREN IN THE VEHICLE. *TT *TR

CAR HAS APPROX 26K MILES. DRIVING UNDER NORMAL CONDITIONS THIS MORNING AND WARNING CAME ON "SERVICE ENGINE. DRIVE MODE UNAVAILABLE". I HAD THE SUN ROOF OPEN AS I WAS DRIVING AND I KEPT THINKING I WAS SMELLING A HOT OR BURNING SMELL, BUT COULDN'T BE SURE. I POPPED THE HOOD WHEN I GOT HOME AND DIDN'T SMELL ANYTHING OBVIOUS. DON'T KNOW IF THIS IS RELATED, BUT JUST HAD IT IN FOR OIL CHANGE A WEEK AGO - THEY NEVER RESET THE OIL CHANGE LIGHT (WHICH WASN'T COMING ON BEFORE OIL CHANGE - THOUGH LOW OIL PRESSURE LIGHT WAS COMING ON -- NOW LOW OIL PRESSURE LIGHT IS OFF, BUT OIL CHANGE LIGHT IS ON!). AGAIN, DON'T KNOW IF IT IS RELATED BUT WANT TO GIVE ALL PIECES OF THE PUZZLE. ALSO MY ENGINE SHUTS OFF FOR NO APPARENT REASON WHILE DRIVING OCCASIONALLY. VERY SCARY! TOOK IT IN TO FIAT AND THEY GAVE ME A LAME EXCUSE -- IT JUST NEEDED SOME UPDATES! TO ME THAT IS JUST UNACCEPTABLE -- WHAT IF I HAD BEEN GOING 70MPH ON THE INTERSTATE AND THIS HAPPENED!? I ASKED THEM THAT EXACT QUESTION AT FIAT AND THEY JUST SHRUGGED THEIR SHOULDERS. THIS IS A SERIOUS SAFETY ISSUE AND IT IS SHOCKING TO ME THAT FIAT IS NOT TAKING IT MORE SERIOUSLY! AFTER THE "UPDATE" THAT THEY PERFORMED ABOUT 8 MONTHS AGO -- ALL SEEMED FINE UNTIL ABOUT A MONTH AGO. CAR STALLED AS I WAS DRIVING -- SEEMED TO HAPPEN ONLY WHEN I WAS GOING OVER A SPEED BUMP OR A ROUGH ROAD. THAT WAS NOT THE CASE THE FIRST TIME -- FIRST TIME I WAS ON A SMOOTH, FLAT ROAD. I REALLY FEEL LIKE A SAFETY RECALL SHOULD BE DONE ON THESE CARS BECAUSE AFTER READING ABOUT SO MANY OTHER PEOPLE HAVING THESE EXACT SAME PROBLEMS -- THIS IS CLEARLY AN ISSUE!

MY FIAT 500X IS BRAND NEW BARELY 350 MILES...IT HAS BEEN TOWED TWICE SO FAR AND IS PRESENTLY BEING WORKED ON NOW. I AM AFRAID TO DRIVE IT SINCE IT STALLS OUT WHILE DRIVING AND EVENTUALLY WILL NOT RESTART. I HAVE BEEN RESEARCHING ONLINE AND HAVE FOUND SIMILAR ISSUES. I FEEL UNSAFE DRIVING THIS VEHICLE AND COULD END UP BEING IN OR CAUSING AN ACCIDENT SINCE I WAS ALMOST HIT BOTH TIMES MY CAR STALLED OUT...ONCE ON THE HIGHWAY AND THE OTHER TIME MOST RECENTLY IN HIGH CITY TRAFFIC. I JUST WANT A REPLACEMENT OF EQUAL VALUE.

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE DRIVING AT 8 MPH, THE DRIVE MODE UNAVAILABLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THE SENSOR NEEDED TO BE REPLACED BUT THE VEHICLE PART WAS UNAVAILABLE. THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.