VEHICLE IS A 2018 MERCEDES BENZ SPRINTER-BASED 24 FT MOTORHOME. IT WAS STATIONARY WITH ENGINE OFF. WHEN ROTATING THE DRIVER'S SWIVEL SEAT 180 DEGREES (WHICH IT IS DESIGNED TO DO), UNDERSEAT WIRING WAS SEVERED DUE TO IMPROPER WIRE ROUTING BY THE "UPFITTER" (DYNAMAX CORP), THUS CAUSING AN INSTRUMENT PANEL WARNING OF "SRS FAULT; …
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VEHICLE IS A 2018 MERCEDES BENZ SPRINTER-BASED 24 FT MOTORHOME. IT WAS STATIONARY WITH ENGINE OFF. WHEN ROTATING THE DRIVER'S SWIVEL SEAT 180 DEGREES (WHICH IT IS DESIGNED TO DO), UNDERSEAT WIRING WAS SEVERED DUE TO IMPROPER WIRE ROUTING BY THE "UPFITTER" (DYNAMAX CORP), THUS CAUSING AN INSTRUMENT PANEL WARNING OF "SRS FAULT; PROCEED IMMEDIATELY TO REPAIR FACILITY". THIS ANALYSIS WAS MADE BY MERCEDES BENZ OF KANSAS CITY SERVICE DEPARTMENT WHERE A REPAIR WAS PERFORMED. MERCEDES BENZ REFUSED COVERAGE UNDER THE CHASSIS WARRANTY SO I PAID THE REPAIR COST OUT OF POCKET ($388.90). I SUBSEQUENTLY WROTE A LETTER TO DYNAMAX REQUESTING REIMBURSEMENT. SEE ATTACHED PDF INCLUDING MB SERVICE INVOICE AND PAYMENT RECEIPT. I RECEIVED NO RESPONSE FROM DYNAMAX FOR TWO MONTHS. UPON FOLLOWING UP WITH DYNAMAX BY PHONE ON 7/8/2019, I WAS TOLD THE REIMBURSEMENT REQUEST WAS DENIED BECAUSE I WAS NOT THE ORIGINAL PURCHASER OF THE VEHICLE AND THEREFORE NOT COVERED UNDER THEIR WARRANTY. REGARDLESS OF THEIR WARRANTY POLICY, I BELIEVE AN INOPERATIVE AIRBAG SYSTEM CAUSED BY A MANUFACTURING DEFECT CONSTITUTES A SERIOUS SAFETY HAZARD, THE REPAIR COST OF WHICH SHOULD BE BORNE BY THE MANUFACTURER, NOT THE CONSUMER.
Forest River, Inc. (Forest River) is recalling certain 2018-2020 Dynamax Isata motorhomes. The slim-rack slide out mechanisms may activate unintentionally, extending or retracting the slide room unexpectedly.
Consequence & remedy
Consequence: If the slide-room extends or retracts unexpectedly, there is an increased risk of injury or a crash.
Remedy: Forest River will notify owners, and dealers will install a new controller and switch for the slideout mechanism, free of charge. The recall began January 24, 2020. Owners may contact Forest River at 1-574-206-7600. Forest River's number for this recall is 55-1030.
Forest River, Inc. (Forest River) is recalling certain 2018 Dynamax Isata vehicles built on a RAM chassis and equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Forest River will notify owners, and Chrysler dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began May 6, 2019. Owners may contact Chrysler customer service at 1-800-853-1403 or Forest River at 1-574-262-3474. Forest River's number for this recall is 55-0993.
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Dynamax Isata vehicles, models ISC36DSD, ISC35DBD, ISC36DSD4X4, built on RAM chassis equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence & remedy
Consequence: The leaking water pump can increase the risk of an engine compartment fire.
Remedy: Forest River will notify owners and Chrysler/RAM dealers will replace the water pumps, free of charge. The recall began on December 4, 2017. Owners may contact Forest River customer service at 1-574-262-3474 extension 212, or Chrysler customer service at 1-800-853-1403. Forest River's number for this recall is 55-0564.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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