NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
41 reportsClear category filterMileage unknown · Jun 14, 2006
Air BagsEngine And Engine CoolingSteering
2002 HAD TO REPLACE POWER STEERING PIPE, MANUFACTURED TO LEAN ON THE INTERIOR AUTO BODY, IN WHICH ENGINE VIBRATION RUBBED HOLE IN IT. 2002 FRONT RIGHT WHEEL MAKES CONTINUOUS LOUD HIGH PITCHED WHISTLE NOISE, STILL DOES. DEALERSHIP DISCOUNTED IT AND DIDN'T KNOW WHY IT SOUNDED LIKE THAT. 2002-2006 ENGINE DIES WHILE DRIVING, ODOMET…
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2002 HAD TO REPLACE POWER STEERING PIPE, MANUFACTURED TO LEAN ON THE INTERIOR AUTO BODY, IN WHICH ENGINE VIBRATION RUBBED HOLE IN IT. 2002 FRONT RIGHT WHEEL MAKES CONTINUOUS LOUD HIGH PITCHED WHISTLE NOISE, STILL DOES. DEALERSHIP DISCOUNTED IT AND DIDN'T KNOW WHY IT SOUNDED LIKE THAT. 2002-2006 ENGINE DIES WHILE DRIVING, ODOMETER GOES CRAZY UP AND DOWN 2006 CLOCK SPRING KEEPS BREAKING, NO POWER TO AIR BAG OR HORN. *JB
NHTSA ODI #10159810
65,086 miles · Jun 1, 2006
Air BagsSteeringSuspension
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY, THE CRUISE CONTROL WAS INOPERABLE AND THERE WAS A CLICKING IN THE STEERING COLUMN WHEN THE WHEEL IS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS…
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DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY, THE CRUISE CONTROL WAS INOPERABLE AND THERE WAS A CLICKING IN THE STEERING COLUMN WHEN THE WHEEL IS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT UNDERSIDE OF THE VEHICLE THAT HAS NOT YET BEEN INSPECTED BY THE DEALER.
NHTSA ODI #10158781
27,047 miles · Sep 1, 2005
Suspension
RIGHT REAR AXEL BROKEN, BOTH REAR BALL JOINTS BROKEN AND REAR UPPER CONTROL ARMS BROKEN ON DODGE STRATUS, 2001, WITH ONLY 26,000 MILES. FAILURE OCCURRED WHILE DRIVING SLOWLY. BOTH REAR BALL JOINTS AND UPPER CONTROL ARMS SHOWED EXCESSIVE PLAY. *NM
NHTSA ODI #10135084
Mileage unknown · Jul 8, 2005
Suspension
REAR TOP MOUNTS ON BOTH THE REAR STRUTS CORRODED INTO SEVERAL PIECES. VERY POOR MANUFACTURING USING CHEAP POT METAL AS THEY WERE COMPLETELY CORRODED FROM SALT,ETC. COULDN'T FIND REPLACEMENT STRUTS IN STOCK ANYWHERE(OUT OF STOCK AND ON BACK ORDER CROSS COUNTRY) AND IT WAS EXTREMELY DANGEROUS TO DRIVE VEHICLE IN THIS CONDITION. …
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REAR TOP MOUNTS ON BOTH THE REAR STRUTS CORRODED INTO SEVERAL PIECES. VERY POOR MANUFACTURING USING CHEAP POT METAL AS THEY WERE COMPLETELY CORRODED FROM SALT,ETC. COULDN'T FIND REPLACEMENT STRUTS IN STOCK ANYWHERE(OUT OF STOCK AND ON BACK ORDER CROSS COUNTRY) AND IT WAS EXTREMELY DANGEROUS TO DRIVE VEHICLE IN THIS CONDITION. BOTH STRUTS WENT WITHIN A TWO WEEK PERIOD AND I ENDED UP GETTING TWO USED STRUTS FROM A JUNK YARD OFF OF A 2004 STRATUS WHICH HAD BEEN TOTALLED WITH 2000 MILES ON IT.
NHTSA ODI #10128137
57,654 miles · Jun 22, 2005
Suspension
MY CAR IS A 2001 DOGDE STRATUS 4 DOOR ES. THE CAR HAS 57,000 MILES ON IT. AT THE TIME OF PURCHASE I ALSO PURCHASE AN EXTENDED WARRENTY FROM THE DEALER. THE WAS FROM FIRST EXTENDED SERVICE CORP. GANLEY EAST INC. AT 28840 EUCLID AVE. WICKLIFFE, OHIO 44092. I WAS DRIVING TO WORK ON THURSDAY 6-16-05, STARTING OUT ON SIDE ROADS TO T…
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MY CAR IS A 2001 DOGDE STRATUS 4 DOOR ES. THE CAR HAS 57,000 MILES ON IT. AT THE TIME OF PURCHASE I ALSO PURCHASE AN EXTENDED WARRENTY FROM THE DEALER. THE WAS FROM FIRST EXTENDED SERVICE CORP. GANLEY EAST INC. AT 28840 EUCLID AVE. WICKLIFFE, OHIO 44092. I WAS DRIVING TO WORK ON THURSDAY 6-16-05, STARTING OUT ON SIDE ROADS TO THEN THE FREEWAY AND THEN TO A MAIN ROUTE TO MY WORK. AFTER GETTING OFF THE FREEWAY I HAVE ABOUT A 15 MIN RIDE. AS I WAS PULLING INTO MY PARKING LOT I HEARD A LOUD BANG. THE CAR AT THIS POINT HAD A HARD TIME MOVING. I CALLED THE DEALER AND THEN THE EXTENDED WARRANTY PLACE TO SEE IF THE BROKEN (FRONT, PASSENGER SIDE) CONTROL ARM / BALL JOINT WAS COVERED AND THEY SAID YES. AFTER HAVING THE VEHICLE TOWED TO THE DEALER WHICH COSTED ME $100.00. THE DEALER INSPECTED THE CAR AND TOLD THE EXTENDED WARRANTY THAT THE REASON THE CONTROL ARM SNAPPED WAS BECAUSE OF RUST OR CORROSION. BEING A MAJOR PART ON THE CAR AND THE SERIOUSNESS OF THIS IF THE PART WOULD OF SNAP AS I WAS DOING 65 ON THE FREEWAY, I MIGHT NOT OF BEEN HERE TYPING THIS COMPLAINT. THE DEALER SAID IT WAS OUT OF THERE HANDS UPON PAYMENT AND BEFORE THIS THE EXTENDED WARRENTY COMPANY SAID IT WAS OUT OF THEIR HANDS AS WELL BECAUSE THE DEALER SAID THAT IT FAILED BECAUSE OF RUST. AT THE DEALER I WAS NEVER ASKED IF I WANTED THE BAD PARTS BACK OR TO SEE THEM, THEY NEVER WASHED MY VEHICLE AFTER THE SERVICE AND AFTER LEAVING THE DEALER AND DRIVING 2 MILES AFTER THE VEHICLE WAS SERVICED AND SUPPOSEDLY INSPECTED THE HUB CAP FLEW OFF THE CAR AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE WAY HOME. I WAS ABLE TO RETRIEVE THE HUB CAP AND GO BACK TO THE DEALER, WERE THEY DETERMINED THAT IT WAS BROKEN UP EITHER PUTTING IN ON OR TAKING IT OFF. THEY WERE SOOOO NICE TO ORDER ME ANOTHER ONE AT THEIR COST. I WAS CHARGED $680.43 FOR THE REPAIRS PLUS ANOTHER $100.00 FOR THE TOW TO ANOTHER COMPANY. AFTER RESEARCHING YOUR WEB SITE I HAVE FOUND AT LEAST 5 OTHER SIMILIAR COMPLAINTS WITH THE SAME MAKE, MODEL, YEAR AND PARTS.
NHTSA ODI #10126213
29,500 miles · Mar 15, 2005
Suspension
CONSUMER WAS DRIVING 25 MPH WHEN THE VEHICLE JERKED AS IF IT HAD STRUCK A POT HOLE. CONSUMER GOT OUT TO CHECK THE VEHICLE, AND NOTICED THE REAR PASSENGER TIRE WAS NEARLY OFF. THE BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPAIRED.*AK THE MANUFACTURE OFFERS NO ASSISTANCE. REAR UPPER BALL JOINTS REPLACED AND 4 WHEEL ALIGNMENT…
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CONSUMER WAS DRIVING 25 MPH WHEN THE VEHICLE JERKED AS IF IT HAD STRUCK A POT HOLE. CONSUMER GOT OUT TO CHECK THE VEHICLE, AND NOTICED THE REAR PASSENGER TIRE WAS NEARLY OFF. THE BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPAIRED.*AK THE MANUFACTURE OFFERS NO ASSISTANCE. REAR UPPER BALL JOINTS REPLACED AND 4 WHEEL ALIGNMENT PERFORMED. *TT
NHTSA ODI #10109019
Mileage unknown · Aug 25, 2004
Suspension
LEFT REAR SHOCK WAS RATTLING AROUND WITHIN THE COIL SPRING. UPON INVESTIGATION, FOUND THAT THE UPPER SPRING/SHOCK MOUNT, WHICH IS ALUMINUM OR AN ALUMINUM ALLOY, HAD DETERIORATED SO BADLY THAT IT HAD SEPERATED INTO 5 PIECES. THIS PART LOCATES THE UPPER END OF THE REAR SPRING, AND HAD IT NOT BEEN CAUGHT, COULD HAVE ALLOWED THE …
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LEFT REAR SHOCK WAS RATTLING AROUND WITHIN THE COIL SPRING. UPON INVESTIGATION, FOUND THAT THE UPPER SPRING/SHOCK MOUNT, WHICH IS ALUMINUM OR AN ALUMINUM ALLOY, HAD DETERIORATED SO BADLY THAT IT HAD SEPERATED INTO 5 PIECES. THIS PART LOCATES THE UPPER END OF THE REAR SPRING, AND HAD IT NOT BEEN CAUGHT, COULD HAVE ALLOWED THE SPRING TO MIGRATE INTO THE TIRE, POSSIBLY CAUSING AN ACCIDENT. THIS CAR HAS 70,000 HIGHWAY MILES, AND IS KEPT CLEAN, AND STORED IN A GARAGE EVERY NIGHT. I WILL BE REPLACING THE RH SIDED SHORTLY, AS IT IS SHOWING SIMILAR SIGNS OF ROT. I HAVE THE FAILED PIECE, AND HAVE DIGITAL PICTURES IF INTERESTED.*AK
NHTSA ODI #10088551
58,800 miles · Aug 11, 2004
Suspension
LEFT REAR BALL JOINT WENT OUT WHILE DRINVING. AS A RESULT, TIRE HIT THE REAR OF THE VEHICLE. *AK
NHTSA ODI #10087683
30,000 miles · Jul 23, 2004
Engine And Engine CoolingSuspension
TIMING BELT FAILURE RESULTED IN ENGINE FAILURE. BEARINGS ON BOTH FRONT WHEELS WERE REPLACED AT 30,000 MILES, REPLACED FRONT BEARINGS AND REPLACED ENGINE. *AK
NHTSA ODI #10082562
48,000 miles · May 27, 2004
Suspension
FAILURE OF RIGHT REAR BALL JOINT IN 2001 DODGE STRATUS WITH NO WARNING SUCH AS NOISE OR VIBRATION PROCEEDING FAILURE NO PERSONAL INJURY OR PROPERTY DAMAGE BALL JOINT REPLACED BY DODGE DEALERSHIP WITH AFTER MARKET PART, OLD PARTS ARE AVAILABLE. *MR
NHTSA ODI #10073265
Official recalls
10Jun 3, 2016
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
Jun 2, 2015
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Jan 16, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A HOSE MANUFACTURING PROCESS ALLOWED THE REINFORCEMENT YARD TO BREACH THE INNER LAYER OF SOME AUTOMATIC TRANSMISSION HOSES WEAKENING THE INNER WALL WHICH COULD RESULT IN LEAKAGE OF THE AUTOMATIC TRANSMISSION FLUID.
Consequence & remedy
Consequence: FLUID LEAKAGE FROM THE COOLER HOSES CAN CAUSE TRANSAXLE DRIVEABILITY PROBLEMS AND SMOKE IF THE OIL CONTACTS THE FRONT EXHAUST PIPE.
Remedy: DEALERS WILL REPLACE THE TRANSAXLE OIL COOLER HOSES. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Jan 8, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUMBER OF INCORRECT DRIVER SIDE SEAT MOUNTING BOLTS WERE INSTALLED INTO VEHICLES.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE BOLTS MAY NOT PROPERLY SECURE THE SEAT AND COULD CAUSE INCREASED INJURY TO THE DRIVER OF THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT MOUNTING BOLTS AND THEN REPLACE THE BOLTS IF NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Oct 27, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OUTER LAYER ONLY OF THIS 3-LAYER FUEL RETURN HOSE DOES NOT CONTAIN THE DESIRED OZONE PROTECTION DUE TO A PROCESSING ERROR.
Consequence & remedy
Consequence: THIS HOSE IS CONSIDERED TO BE INADEQUATE.
Remedy: DEALERS WILL REPLACE THE FUEL RETURN HOSE.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. PASSENGER AIR BAGS WERE BUILT WITH SUSPECT ALUMINUM EXTRUSION SECTIONS WHICH MAY NOT RETAIN THE AIR BAG DOOR DURING AN AIR BAG DEPLOYMENT EVENT.
Consequence & remedy
Consequence: A SEPARATED AIR BAG DOOR COULD INJURE A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG.
Oct 2, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE HARNESS FOR THE CRANKSHAFT POSITION SENSOR COULD COME IN CONTACT WITH A NEW PROTECTIVE SHIELD CAUSING A GROUNDED CIRCUIT.
Consequence & remedy
Consequence: PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD WILL CAUSE THE WIRING INSULATION TO WEAR AND EVENTUALLY TO GROUND OUT. THIS COULD CAUSE THE ENGINE TO DIE-OUT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-ROUTE THE CRANKSHAFT POSITION SENSOR HARNESS.
Sep 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THROUGH DEGRADATION OF THE BOND BETWEEN THE SILENCER PAD AND A SHEET METAL PANEL (QUARTER INNER UPPER), THE PAD MAY FALL ONTO THE MAP LIGHT LOCATED IN THE REAR SEATING AREA NEAR THE C-PILLAR TRIM PANEL (LH AND RH). THIS CONTACT COULD CAUSE THE PAD TO MELT, CREATING A HOT SMELL AND/OR SMOKE DURING LONG PERIODS OF ILLUMINATION.
Consequence & remedy
Consequence: SMOKE INHALATION COULD BE HARMFUL TO VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REMOVE THE INSULATION PAD FROM BEHIND BOTH REAR MAP LIGHTS.
Aug 10, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUT IN THE STEERING GEAR ASSEMBLY WAS NOT PROPERLY TIGHTENED, RESULTING IN SYMPTOMS RANGING FROM STEERING WHEEL VIBRATION TO STIFF STEERING, AND IN THE WORST CASE, NO ABILITY TO TURN LEFT.
Consequence & remedy
Consequence: A LOSS OF STEERING CONTROL COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE STEERING GEAR ASSEMBLY IF A LOOSE NUT CONNECTION IS FOUND.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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