MY CAR IS LEAKING GAS, AND THE FUEL NECK HAS RUSTED. APPARENTLY THERE IS A NATIONAL BACK ORDER ON THIS PRODUCT AND I AM UNABLE TO GET IT UNTIL OCTOBER 30TH. WHEN I ASKED THE DEALER WHAT I SHOULD DO ABOUT THIS PROBLEM HE SAID THERE ARE MANY PEOPLE WAITING ON THIS SAME PART AND THAT ALL I CAN DO IS WAIT FOR THE PART..MEANWHILE MY …
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MY CAR IS LEAKING GAS, AND THE FUEL NECK HAS RUSTED. APPARENTLY THERE IS A NATIONAL BACK ORDER ON THIS PRODUCT AND I AM UNABLE TO GET IT UNTIL OCTOBER 30TH. WHEN I ASKED THE DEALER WHAT I SHOULD DO ABOUT THIS PROBLEM HE SAID THERE ARE MANY PEOPLE WAITING ON THIS SAME PART AND THAT ALL I CAN DO IS WAIT FOR THE PART..MEANWHILE MY CAR IS LEAKING GAS AND UNSAFE FOR MY CHILDREN TO RIDE IN...IF A PART IS VIA THE DEALERSHIP ONLY IT SHOULD BE AVAILABLE FOR INSTANCES JUST LIKE THIS! HOW AM I SUPPOSED TO GET TO WORK? HOW AM I SUPPOSED TO TAKE MY KIDS TO DAY CARE? I DON'T THINK I'LL EVER BUY ANOTHER CHRYSLER BECAUSE OF THIS HORRIBLE CUSTOMER SERVICE! I GUESS IF THE CAR BLEW UP BECAUSE OF THE GAS LEAK IT'D BE MORE OF A CONCERN! *TR
NHTSA ODI #10356260
120,000 miles · Jun 9, 2010
Fuel System, OtherFire
I HAD A 2000 DODGE STRATUS SE WHICH CAUGHT ON FIRE IN MY DRIVEWAY AFTER MY DAUGHTER RETURNED HOME WITH IT. SHE CAME RUNNING INSIDE SAYING IT WAS SMOKING SO WHEN WE WENT TO LOOK IN WAS ON FIRE, WITH FLAMES SHOOTING OUT OF THE HOOD. I CALL 911 WHILE MY HUSBAND AND A NEIGHBOR SPRAYED THE CAR WITH A HOSE. EVERYTHING UNDER THE HOOD W…
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I HAD A 2000 DODGE STRATUS SE WHICH CAUGHT ON FIRE IN MY DRIVEWAY AFTER MY DAUGHTER RETURNED HOME WITH IT. SHE CAME RUNNING INSIDE SAYING IT WAS SMOKING SO WHEN WE WENT TO LOOK IN WAS ON FIRE, WITH FLAMES SHOOTING OUT OF THE HOOD. I CALL 911 WHILE MY HUSBAND AND A NEIGHBOR SPRAYED THE CAR WITH A HOSE. EVERYTHING UNDER THE HOOD WAS MELTED. WHEN WE CALLED THE DODGE DEALERSHIP THEY PRETTY MUCH LAUGHED AT US SAYING YEAH THERE IS A RECALL FOR THE PRESSURE STEERING HOSE WHICH CAN LEAK AND CAUSE A FIRE. BUT SINCE YOU DIDN'T COME GET IT FIXED TOO BAD, BUT IF YOU BRING IT IN NOW WE WILL REPLACE THE HOSE FOR YOU!!! AFTER MANY CALLS TO THE MAIN DODGE NUMBER THAT IS ON THE RECALL ON THEIR WEBSITE THEY FINALLY LEFT ME A VOICE MAIL STATING WE SENT A NOTICE TOO BAD. I AM SO THANKFUL THAT NOBODY WAS HURT. MY TEENAGE DAUGHTER HAD JUST GOTTEN HOME FROM SCHOOL. IT WOULD HAVE CAUGHT FIRE THERE WHO KNOWS WHAT COULD HAVE HAPPENED. I HAVE LIVED IN A DIFFERENT STATE SINCE BUYING THE CAR SO THAT IS WHY I DIDN'T GET THE NOTICE. IT SADDENS ME TO THINK THAT IS ALL THEY HAVE TO DO IS SEND OUT A NOTICE WHEN A FIRE WILL RESULT IF NOT TAKEN CARE OF, AND THEY DON'T CARE. *TR
NHTSA ODI #10335514
65,000 miles · Nov 19, 2007
Fuel System, Other
GAS FILLER PIPE IS CRACKED AND NEEDS TO BE REPLACED. HAS BEEN ON ORDER FOR ALMOST 3 MONTHS DUE TO THE TREMENDOUS AMOUNT THAT ARE ON BACKORDER. *TR
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4 LITER ENGINES, THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT AGE AND DEVELOP A LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE FREE OF CHARGE. THE THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH AN INADEQUATE WELD BETWEEN THE RIGHT FRONT BRAKE HOSE BLOCK AND THE STAND-OFF BRACKET.
Consequence & remedy
Consequence: SEPARATION OF THE STAND-OFF BRACKET FROM THE BLOCK COULD CAUSE FATIGUE DAMAGE OF THE RIGHT FRONT BRAKE TUBE AND RESULT IN A HALF SYSTEM BRAKE LOSS.
Remedy: DEALERS WILL ADD A BRAKE LINE BRACKET TO THE RIGHT FRONT BRAKE TUBE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AFFECTED VEHICLES WERE BUILT WITH UNPAINTED FUEL TANK STRAPS.
Consequence & remedy
Consequence: THE PAINT PROVIDES CORROSION PROTECTION NECESSARY TO ENSURE THE STRAPS DO NOT LOOSEN OVER TIME.
Remedy: DEALERS WILL REPLACE THE FUEL TANK STRAPS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA05019 · Power Steering Fluid Fires
Opened Nov 7, 2005 · Closed Jan 12, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Steering:hydraulic Power Assist:hose, Piping, And Connections
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 1999 AND 2000 JA-CARS BUILT FROM JULY 1, 1998 TO JULY 31, 2000 AND EQUIPPED WITH 2.4L ENGINES (RECALL 06V-001).THE NOTIFICATION STATED THAT ?THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT, AGE AND DEVELOP A LEAK. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDER HOOD FIRE.DCC INDICATED THAT IT WAS AWARE OF 94 COMPLAINTS AND FIELD REPORTS THAT MAY BE RELATED TO THIS CONDITION WHEN IT MADE THE DEFECT DETERMINATION.TO REMEDY THE DEFECT CONDITION, DCC WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE ON THE AFFECTED VEHICLES WITH A NEW PART MADE FROM A HOSE MATERIAL WITH INCREASED HEAT RESISTANCE CAPABILITY. CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Engine And Engine Cooling
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 1999 AND 2000 JA-CARS BUILT FROM JULY 1, 1998 TO JULY 31, 2000 AND EQUIPPED WITH 2.4L ENGINES (RECALL 06V-001).THE NOTIFICATION STATED THAT ?THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT, AGE AND DEVELOP A LEAK. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDER HOOD FIRE.DCC INDICATED THAT IT WAS AWARE OF 94 COMPLAINTS AND FIELD REPORTS THAT MAY BE RELATED TO THIS CONDITION WHEN IT MADE THE DEFECT DETERMINATION.TO REMEDY THE DEFECT CONDITION, DCC WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE ON THE AFFECTED VEHICLES WITH A NEW PART MADE FROM A HOSE MATERIAL WITH INCREASED HEAT RESISTANCE CAPABILITY. CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Steering:hydraulic Power Assist:hose, Piping, And Connections
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 1999 AND 2000 JA-CARS BUILT FROM JULY 1, 1998 TO JULY 31, 2000 AND EQUIPPED WITH 2.4L ENGINES (RECALL 06V-001).THE NOTIFICATION STATED THAT ?THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT, AGE AND DEVELOP A LEAK. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDER HOOD FIRE.DCC INDICATED THAT IT WAS AWARE OF 94 COMPLAINTS AND FIELD REPORTS THAT MAY BE RELATED TO THIS CONDITION WHEN IT MADE THE DEFECT DETERMINATION.TO REMEDY THE DEFECT CONDITION, DCC WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE ON THE AFFECTED VEHICLES WITH A NEW PART MADE FROM A HOSE MATERIAL WITH INCREASED HEAT RESISTANCE CAPABILITY. CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE05036 · Engine Compartment Fires
Opened Jun 29, 2005 · Closed Nov 7, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
ON JUNE 29, 2005, ODI OPENED PRELIMINARY EVALUATION PE05-036 TO INVESTIGATE COMPLAINTS OF ENGINE COMPARTMENT FIRES IN MODEL YEAR (MY) 1999-2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE PASSENGER CARS (JA CARS). THE JA CARS WERE INTRODUCED IN MY 1995 AND ENDED WITH MY 2000.THEY WERE PRODUCED WITH 2.0L, 2.4L AND 2.5L ENGINES.THE INCIDENT DATA IN THE FAILURE REPORT SUMMARY OF THIS RESUME ARE FOR SUBJECT VEHICLE ENGINE COMPARTMENT FIRES FOR ALL CAUSES. ACCORDING TO DAIMLERCHRYSLER, EVIDENCE COLLECTED FROM FIELD INSPECTIONS OF FIRE INCIDENT VEHICLES INDICATE THAT FLUID LEAKAGE FROM THE HIGH PRESSURE POWER STEERING HOSE IS THE MOST LIKELY CAUSE OF THE FIRES IN THE SUBJECT VEHICLES.THE SUBJECT HIGH PRESSURE POWER STEERING HOSE IS USED IN JA CARS WITH BOTH THE 2.4L AND 2.0L ENGINES IN MY 1995 THROUGH 2000.THE FIRE INCIDENT RATE IN THE MY 1999 THROUGH 2000 JA VEHICLES WITH 2.4L ENGINES IS SIGNIFICANTLY HIGHER THAN IN THE PRIOR MODEL YEAR VEHICLES USING THAT ENGINE AND IN ANY OF THE VEHICLES WITH THE 2.0L OR 2.5L ENGINES.DAIMLERCHRYSLER IS CONTINUING ITS INVESTIGATION OF THE ISSUE AND HAS PROVIDED PERIODIC UPDATES TO ODI. AN ENGINEERING ANALYSIS (EA05-019) HAS BEEN OPENED TO FURTHER ASSESS THE SCOPE AND FREQUENCY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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