NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
158 reportsClear category filter81,000 miles · Nov 29, 2007
Air BagsEngine And Engine CoolingCrash
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE NORMAL. SHE NOTICED OIL LEAKING AFTER THE CRASH. THE REPAIR SHOP STATED THAT A NEW HEAD GASKET WAS …
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TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE NORMAL. SHE NOTICED OIL LEAKING AFTER THE CRASH. THE REPAIR SHOP STATED THAT A NEW HEAD GASKET WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 81,000. UPDATED 03-04-08 *BF
NHTSA ODI #10210271
106,000 miles · Jan 23, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE CHECK ENGINE LIGHT ILLUMINATES AND THE VEHICLE COMPLETELY STALLS. AFTER STALLING, THE VEHICLE RESTARTS FOLLOWING AN EXTENDED PERIOD OF TIME. ALTHOUGH THE VEHICLE HAS BEEN SEEN BY A DEALER AND MULTIPLE REPAIRS HAVE BEEN MADE, THE DEALER WAS UNABLE TO REMEDY THE …
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DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE CHECK ENGINE LIGHT ILLUMINATES AND THE VEHICLE COMPLETELY STALLS. AFTER STALLING, THE VEHICLE RESTARTS FOLLOWING AN EXTENDED PERIOD OF TIME. ALTHOUGH THE VEHICLE HAS BEEN SEEN BY A DEALER AND MULTIPLE REPAIRS HAVE BEEN MADE, THE DEALER WAS UNABLE TO REMEDY THE STALLING PROBLEM. THE REAR FREEZE PLUG WAS LEAKING. UPDATED 03/09/06. *JB
NHTSA ODI #10148362
27,133 miles · Jul 25, 2005
Electrical SystemEngine And Engine Cooling
DT: THE VEHICLE IS A 1997 DODGE STRATUS. AT 27,000 THE OIL LIGHT CAME ON WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE CUT OFF. WHEN THE CONSUMER HAD IT TOWED TO THE DEALERSHIP THEY REPLACED THE TIMING BELT AND PULLEYS. AT 39,000 THE ENGINE WOULD NOT START. WHEN IT WAS TOWED TO THE DEALERSHIP AGAIN, THEY FOUND THAT ONE CO…
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DT: THE VEHICLE IS A 1997 DODGE STRATUS. AT 27,000 THE OIL LIGHT CAME ON WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE CUT OFF. WHEN THE CONSUMER HAD IT TOWED TO THE DEALERSHIP THEY REPLACED THE TIMING BELT AND PULLEYS. AT 39,000 THE ENGINE WOULD NOT START. WHEN IT WAS TOWED TO THE DEALERSHIP AGAIN, THEY FOUND THAT ONE COIL WAS SHORTED, THE PCM WAS BAD, THE TIMING BELT HAD TO BE REPLACED AGAIN, THEY HAD TO REPLACE THE MODULE, THE RELAY, AND THE PLUG WIRE. THE WHOLE ELECTRICAL SYSTEM HAD TO BE REPLACED. LATER AT 62,000 MILES IT WAS LEAKING OIL AND WOULD NOT START. IT WAS TOWED TO THE DEALER WERE THE TIMING BELT HAD TO BE REPLACED A THIRD TIME, THE HEAD GASKET AND PACKAGE, THE PLUG AND PLUG WIRES, AND THE SPARK PLUGS WERE ALSO REPLACED. CURRENTLY AT 89,000 THE TIMING BELT AND HEAD GASKET NEED REPLACING. THE VEHICLE IS OVER HEATING AND WILL NOT START. THIS CAUSED THE HEATER CORE TO GO OUT. THE CLUSTER HAS GONE OUT; THE WHOLE LIGHTING SYSTEM COMES ON AND GOES OFF WITHOUT WARNING. THESE CURRENT PROBLEMS HAVE NOT BEEN REPAIRED AS OF NOW. THERE ARE OTHER ISSUES THAT ARE INCLUDED IN A RECALL FOR THE LOWER BALL JOINTS AND FOR THE FLOOR SHIFTER. THE VEHICLE WAS IMMOBILE SO THE CONSUMER CAN NOT TAKE IT TO THE DEALERSHIP TO HAVE THE RECALLS REPAIRED. THE MANUFACTURER TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *JB
NHTSA ODI #10129984
46,000 miles · Nov 15, 2004
Engine And Engine CoolingVisibility
WHILE HAVING THE HEATER CORE REPAIRED DEALERSHIP INDICATED THAT HEAD GASKET WAS LEAKING OIL INTO THE COOLING SYSTEM AND ONTO THE GROUND. THIS WAS A COMMON FAILURE WITH THIS VEHICLE, AND THERE WERE NUMEROUS COMPLAINTS LISTED ON THIS ISSUE. *AK
NHTSA ODI #10099971
Mileage unknown · Nov 5, 2004
Engine And Engine CoolingWheelsFire
THE VEHICLE CAUGHT ON FIRE . THE FIRE WAS EMITTING FROM THE ENGINE COMPARTMENT AND WHEEL WELL AREAS. *NM *SC
NHTSA ODI #10101429
Mileage unknown · Sep 9, 2004
Engine And Engine Cooling
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FORE INSPECTION. MECHANIC DETERMINED THAT THE HEAD GASKET NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THIS PROBLEM OCCURRED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK
NHTSA ODI #10091747
77,747 miles · Jun 10, 2004
Engine And Engine Cooling
WHITE SMOKE AND WATER COMING OUT OF TAILPIPE. MORE THAN LIKELY BLOWN HEAD GASKET.SEEMS TO BE A KNOWN PROBLEMS FOR THESE CARS.DODGE SAYS ITS NOT ON RECALL BUT I THINK IT SHOULD BE!!!!!!*AK
NHTSA ODI #10075176
47,000 miles · May 7, 2004
Engine And Engine Cooling
A VERY SMALL "DRIP...DRIP...DRIP" OF OIL STARTED AROUND 47K MILES. DRIP BECAME A GUSH BY 50K MILES. OIL WAS FLOWING OUT OF THE HEAD GASKET AS FAST AS I COULD PUT IT IN. (YEAH, BIG SURPRISE, HUH?!) THANKS, CHRYSLER, FOR STANDING BEHIND YOUR PRODUCT AND MAKING GOOD ON YOUR SCREW-UPS. TYPICAL AMERICAN BIG BIZ ATTITUDE! YOU CA…
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A VERY SMALL "DRIP...DRIP...DRIP" OF OIL STARTED AROUND 47K MILES. DRIP BECAME A GUSH BY 50K MILES. OIL WAS FLOWING OUT OF THE HEAD GASKET AS FAST AS I COULD PUT IT IN. (YEAH, BIG SURPRISE, HUH?!) THANKS, CHRYSLER, FOR STANDING BEHIND YOUR PRODUCT AND MAKING GOOD ON YOUR SCREW-UPS. TYPICAL AMERICAN BIG BIZ ATTITUDE! YOU CAN BET MY NEXT VEHICLE WILL BE A TOYOTA! OH GEE! I ALMOST FORGOT - YES, I'LL BE SURE TO TELL EVERYONE I KNOW TO "STEER CLEAR OF ANYTHING CHRYSLER". NO PUN INTENDED I ASSURE YOU... ESPECIALLY SINCE YOUR CRAPPY ENGINEERS JUST COST ME $1000. *AK
NHTSA ODI #10068460
31,000 miles · Apr 21, 2004
Engine And Engine Cooling
HEAD GASKET FAILED AT 31,000 MILES ON 1997 DODGE STRATUS. *AK
NHTSA ODI #10067620
Mileage unknown · Mar 31, 2004
Engine And Engine Cooling
HEAD GASKET LEAKING OIL INTO ENGINE. ALL NORMAL MAINTENANCE HAS BEEN CONDUCTED REGULARLY. AT ONLY 80K MILES, THIS PROBLEM SHOULD NOT BE OCCURRING!! THIS IS A VERY COSTLY REPAIR. CHRYSLER HAS OFFERED ONLY MINIMAL ASSISTANCE. THIS NEEDS TO BE AN OFFICIAL RECALL! PLEASE CONTACT ME WITH A RESPONSE.*AK
NHTSA ODI #10064239
NHTSA investigations
3EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
EA97016 · Lower Control Arm Ball Joint Failure
Opened Sep 29, 1997 · Closed Nov 20, 1997
Status: closed (inferred from source dates) · Suspension
BY LETTER DATED NOVEMBER 6, 1997, THE MANUFACTURER ADVISED THIS AGENCY OF ITS DECISION TO INITIATE A SAFETY RECALL CAMPAIGN OF THE SUBJECT VEHICLES TO CORRECT THE DEFECT IDENTIFIED IN THIS EA.THE RECALL WILL ALSO COVER 1996 AND 1997 CHRYSLER CIRRUS/DODGE STRATUS VEHICLES, AS WELL AS 1995 THROUGH 1997 CHRYSLER SEBRING CONVERTIBLE AND PLYMOUTH BREEZE VEHICLES EQUIPPED WITH IDENTICAL LOWER CONTROL ARM BALL JOINTS.AN ESTIMATED TOTAL OF 599,00VEHICLES ARE AFFECTED BY THIS RECALL.THE MANUFACTURER'S INVESTIGATION DISCLOSED THAT PROCESS VARIABILITY, TOGETHER WITH THE BALL JOINT HOUSING COVER CRIMPING OPERATION, CAN RESULT IN AN INEFFECTIVE SEAL THAT PERMITS A LOSS OF LUBRICATION AND ACCELERTED WEAR OF THE BALL JOINT ASSEMBLY.THIS CONDITION CAN LEAD TO FAILURE AND SEPARTION OF THE LOWER CONTROL ARM BALL JOINT.THE RECALL IS IDENTIFIED AS NHTSA 97V-201 AND A COPY OF CHRYSLER'S LETTER TO NHTSA IS ATTACHED HERETO.
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