Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 19 of 29 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports5 fire reports4 injury reports
What owners actually said
29 reports
103,486 miles · Sep 28, 2008
Electrical SystemFire
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIR…
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THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR
NHTSA ODI #10243792
35,244 miles · Sep 27, 2008
Electrical SystemFire
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIR…
Read full complaint
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR
NHTSA ODI #10243649
40,293 miles · Sep 27, 2008
Electrical SystemFire
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIR…
Read full complaint
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR
NHTSA ODI #10243640
45,000 miles · Aug 10, 2006
Service Brakes, HydraulicCrash
2000 DODGE FULL SIZE VAN I BELIEVE THAT THE SMALL AND CROWDED FLOOR CAUSED ME TO HAVE AN ACCIDENT. I WAS IN A DRIVE-THROUGH LINE. WHEN I WENT TO MOVE AHEAD MY FOOT COVERED BOTH THE BRAKE AND ACCELERATOR. THE HARDER I PRESSED ON THE BRAKE THE FASTER THE VEHICLE WENT. THE VEHICLE BECAME UNCONTROLLABLE FOR A WHILE AND I HIT TH…
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2000 DODGE FULL SIZE VAN I BELIEVE THAT THE SMALL AND CROWDED FLOOR CAUSED ME TO HAVE AN ACCIDENT. I WAS IN A DRIVE-THROUGH LINE. WHEN I WENT TO MOVE AHEAD MY FOOT COVERED BOTH THE BRAKE AND ACCELERATOR. THE HARDER I PRESSED ON THE BRAKE THE FASTER THE VEHICLE WENT. THE VEHICLE BECAME UNCONTROLLABLE FOR A WHILE AND I HIT THE VEHICLE IN FRONT OF ME. *JB
NHTSA ODI #10165138
29,488 miles · Aug 28, 2005
Engine And Engine Cooling
DURING THE PAST FIVE YEARS I HAVE HAD THE BELTS, ON MY 2000 DODGE CARAVAN, REPLACED, SIX TIMES. FOUR OF THOSE TIMES THE VAN HAD TO BE TOWED. THE VAN ONLY HAS 29,000 MILES. SINCE IT IS A "HANDICAPPED" VAN IT MAKES THE SITUATION EVEN MORE SERIOUS. *JB
NHTSA ODI #10134417
55,000 miles · Jul 1, 2005
Air BagsCrashInjury
AIR BAG FAILED TO DEPLOY IN AN HEAD ON LEFT FRONT OFFSET FRONTAL CRASH WITH ANOTHER VEHICLE. MY VEHICLE WAS TOTALED.
NHTSA ODI #10127302
30,707 miles · Feb 26, 2005
Service Brakes, Hydraulic
IN MARCH 03- HAD JUST BOUGHT THE VAN AND HAD TO RETURN TO CHRYSLER DEALER TO HAVE PASSENGER SIDE ROTOR AND BEARING SET REPLACED. MILEAGE ONLY 30,700. NOW IN FEBRUARY 05- JUST HAD BOTH SIDES OF BEARINGS REPLACED ALONG WITH DRIVER SIDE ROTOR WITH MILEAGE ONLY AT 67,800. *JB
NHTSA ODI #10112212
Mileage unknown · Feb 16, 2005
Engine And Engine Cooling
SATERDAY FEB 12, 2005 WAS DRIVING TO VISIT FAMILY MEMBER ABOUT 9:30 - 10:00 AM WHEN DASH BOARD DISPLAYED "CHECK GAUGES" I NOTICED OIL GAUGE DROPPED DOWN AND ENGINE STARTED MAKING NOISE I PULLED OVER CHECKED OIL STICK MADE OIL IN IT. I CALLED THE DODGE SERVICE DEPT I WAS TOLD TO BRING IN. THAT MONDAY I BROTE IN TO DEALER. I RE…
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SATERDAY FEB 12, 2005 WAS DRIVING TO VISIT FAMILY MEMBER ABOUT 9:30 - 10:00 AM WHEN DASH BOARD DISPLAYED "CHECK GAUGES" I NOTICED OIL GAUGE DROPPED DOWN AND ENGINE STARTED MAKING NOISE I PULLED OVER CHECKED OIL STICK MADE OIL IN IT. I CALLED THE DODGE SERVICE DEPT I WAS TOLD TO BRING IN. THAT MONDAY I BROTE IN TO DEALER. I RECEIVED A CALL SAYING THAT IT WAS METAL IN THE ENGINE AND THE BEARINGS WAS BLACK AND IT NEEDED A ENGINE AND IT WOULD COST ABOUT $5100.00. MY PRESSURE WENT UP.*AK
NHTSA ODI #10110624
16,890 miles · Aug 12, 2004
Electrical SystemFire
THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR ALONG WITH THE TRUCK BATTERY AND OTHER UNDER HOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN OTHER VANS AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION.
NHTSA ODI #10086710
Mileage unknown · May 25, 2004
Structure
CONSUMER STATES THAT THE SEAL ON HER VEHICLE'S WINDSHIELD WAS BROKEN WHICH CAUSED THE RAIN TO LEAK INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO REPLACED THE SEAL. THE CONSUMER WAS TOLD THAT THIS WAS A MANUFACTURER'S DEFECT. *NM
NHTSA ODI #10074245
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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