← New search

2002 Dodge RAM Quad Cab

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

156 reports with mileage · 50 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports4 fire reports8 injury reports

What owners actually said

206 reports
Mileage unknown · Dec 30, 2003
Vehicle Speed ControlCrashInjury

WHEN GOING SLOW THIS VEHICLE WILL AT TIMES SHUT OFF WHICH CAUSES YOU TO LOOSE THE BRAKES AND STEERING. THE FIRST TIME THIS OCCURRED I WAS ON A 360 DEGREE TURN EXIT RAMP AND WAS ABLE TO POP THE CLUTCH AND GET IT GOING AGAIN. THAT TIME THE DEALERSHIP REPLACED THE DIFFERENTAL. IT HAS HAPPENED AGAIN REPEATEDLY CAUSING ME TO ALMOS…

Read full complaint

WHEN GOING SLOW THIS VEHICLE WILL AT TIMES SHUT OFF WHICH CAUSES YOU TO LOOSE THE BRAKES AND STEERING. THE FIRST TIME THIS OCCURRED I WAS ON A 360 DEGREE TURN EXIT RAMP AND WAS ABLE TO POP THE CLUTCH AND GET IT GOING AGAIN. THAT TIME THE DEALERSHIP REPLACED THE DIFFERENTAL. IT HAS HAPPENED AGAIN REPEATEDLY CAUSING ME TO ALMOST RUN THROUGH A BAR ONE TIME WITH MY SON IN THE TRUCK. THE NEXT TIME I TOOK IT TO THE DEALER THEY TOLD ME IT WAS A PROBLEM WITH THE COMPUTOR AND THAT DODGE WAS WORKEING TO DEVELOP A PROGRAM TO SOLVE THE PROBLEM. 8 MONTHS LATER THEY HAVE JUST COME OUT WITH THE PROGRAM AND I WAS JUST IN AN ACCIDENT DUE TO THE TRUCK SHUTTING OFF AND MY NOT BEING ABLE TO CONTROL IT AND HAVING NO BRAKES OR STEERING. IT IS IN THE SHOP TODAY HOPEFULLY BEING FIXED YET AGAIN

NHTSA ODI #10051338

13,000 miles · Dec 30, 2003
Service Brakes, Hydraulic

2002 DODGE RAM 1500 QUAD CABBRAKE ROTOR WARPPING, EXTREME SHUTTERING UNDER HIWAY BRAKING VERY DANGEROUS IN THE RAIN WITH ASSOCIATED BRAKE GRAB, AND DARTING OF VEHICLE. MANUFACTURE HAS REPAIRED TWICE, BUT NOW REFUSES TO CORRECT PROBLEM OUTSIDE OF WARRANTY

NHTSA ODI #10051323

17,421 miles · Dec 1, 2003
Air BagsService Brakes, HydraulicCrash

WHILE TRAVELING ON WET ROAD CAME UPON HIGH WATER AND A VEHICLE SPUN OUT HALF ON THE SHOULDER, HALF IN MY LANE. APPLIED THE BRAKES WHICH LOCKED UP. SLID INTO SPUN VEHICLE HITTING HEAD ON AT 40-45MPH. NEITHER DRIVER OR PASSENGER AIRBAGS DEPLOYED. FRONT END WAS HEAVILY DAMAGED. *AK

NHTSA ODI #10049015

17,800 miles · Nov 20, 2003
Air BagsSuspensionCrashInjury

I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING AR…

Read full complaint

I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING ARM WAS OFF AT BOTH ENDS, THE WHEEL CAME OFF AND ALL DAMAGE WAS ON THE INSIDE OF THE WHEEL, THE OTHER WHEEL WAS TURNED STRAIGHT. WHEN ACCIDENT HAPPENED THE TRUCK VEERED TO THE LEFT OUT OF CONTROL. THE AIRBAG NEVER CAME OUT. ARE THERE ANY REPORTS OF 2002 DODGE TRUCKS HAVING STEERING PROBLEMS? CHRYSLER FINALLY SENT A PERSON TO LOOK AT THE TRUCK. OUR INSURANCE COMPANY IS WANTING TO PUT AFTER MARKET PARTS ON OUR NEW TRUCK, WHICH WILL LIMIT OUR WARRANTY WITH CHRYSLER SINCE THEY'RE NOT DODGE PARTS. THE POINT IS: IF WE WERE ON INTERSTATE OR ANY ROAD GOING FASTER SOMEONE WOULD HAVE GOTTEN HURT MUCH WORSE OR KILLED, SINCE THE AIRBAG DIDN'T WORK EITHER. CAST ALUMINUM IS WHAT THE PARTS THAT CAME APART WERE MADE OF. WITH THE DAMAGE THAT OCCURRED TO THE WHEEL AND BOTH ENDS OF THE STEERING ARM WAS OFF AFTER THE WRECK, IT IS HARD TO TELL HOW IT HAPPENED. WE HAVE NOT GOTTEN THE OFFICIAL WORD FROM CHRYSLER YET. CAUTION OWNERS OF 2002 DODGE TRUCKS OF THE POTENTIAL DANGERS, PLEASE. *LA

NHTSA ODI #10047289

18 miles · Nov 19, 2003
Tires

UNEVEN WEAR OF FRONT TIRES. TIRES WEAR ON THE INSIDE OF TREAD. THIS HAS OCCURED SINCE I PURCHASED THE VEHICLE NEW. I HAVE HAD THE TIRES BALANCE/ROATATED AND ALIGNED EVERY 10 TO 15,000 MILES WITH THE SAME TREAD WEAR RESULTS EACH TIME. DODGE WILL NOT HELP ME TO REMEDY THIS SITUATION. I FEEL MY TRUCK IS DEFECTIVE AND I DO NOT…

Read full complaint

UNEVEN WEAR OF FRONT TIRES. TIRES WEAR ON THE INSIDE OF TREAD. THIS HAS OCCURED SINCE I PURCHASED THE VEHICLE NEW. I HAVE HAD THE TIRES BALANCE/ROATATED AND ALIGNED EVERY 10 TO 15,000 MILES WITH THE SAME TREAD WEAR RESULTS EACH TIME. DODGE WILL NOT HELP ME TO REMEDY THIS SITUATION. I FEEL MY TRUCK IS DEFECTIVE AND I DO NOT FEEL SAFE DRIVING THIS TRUCK. CAN SOMEONE PLEASE HELP ME!! *LA

NHTSA ODI #10047171

Mileage unknown · Oct 31, 2003
Air BagsCrashFireInjury

COLLIDED WITH ANOTHER VEHICLE, I WAS GOING 75 MPH IT WAS SOMEWHERE NEAR STOPPED TO 30 MPH, I RAN INTO THE REAR OF OTHER VEHICLE AND AIR BAGS DID NOT DEPLOY, WHAT THE HELL DO I PAY FOR THEM FOR. I HAVE EXTENSIVE PICTURES OF THE TRUCK I WAS DRIVING TO PROVE MY CASE. *LA

NHTSA ODI #10045223

Mileage unknown · Oct 23, 2003
Air BagsService Brakes, HydraulicSteeringCrashInjury

I WAS DRIVING DOWN THE ROAD WHEN A TRUCK RAN HIS STOP SIGN AND STOPPED IN THE INTERSECTION (IT IS NOT A 4 STOP). IT WAS LIGHTLY RAINING. WHEN I APPLIED MY BRAKES THE ABS DIDN'T WORK AND I THEN LOST CONTROL SLAMMING INTO THE DITCH EMBANKMENT. MISSING THE TRUCK. I WAS GOING ABOUT 35-40 MPH WHEN I HIT. I HIT HEAD ON INTO THE …

Read full complaint

I WAS DRIVING DOWN THE ROAD WHEN A TRUCK RAN HIS STOP SIGN AND STOPPED IN THE INTERSECTION (IT IS NOT A 4 STOP). IT WAS LIGHTLY RAINING. WHEN I APPLIED MY BRAKES THE ABS DIDN'T WORK AND I THEN LOST CONTROL SLAMMING INTO THE DITCH EMBANKMENT. MISSING THE TRUCK. I WAS GOING ABOUT 35-40 MPH WHEN I HIT. I HIT HEAD ON INTO THE EMBANKMENT. WHEN I HIT MY AIR BAG DIDN'T DEPLOY AND THE STEERING COLUMN BROKE. *LA

NHTSA ODI #10043467

Mileage unknown · Oct 17, 2003
Wheels

THREE OF THE FOUR STANDARD 17" PAINTED STEEL WHEELS ARE CHIPPING PAINT. THE DEALER HAS REPLACED TWO AND A THIRD IS ON ORDER AND WILL BE REPLACED UPON ARRIVAL. NO HARSH CHEMICALS - SIMPLE GREEN ONLY - HAS BEEN USED TO CLEAN THE STEEL WHEELS. *LA

NHTSA ODI #10043098

14,500 miles · Oct 15, 2003
Electrical System

WHILE DRIVING DURING RAINING WEATHER, THE POWER STEERING BECAME INOPERABLE AND THE ALTERNATOR DIED. DEALER STATED THAT HE HEARD ABOUT THIS PROBLEM, BUT COULD NOT REPRODUCE IT YET. *AK ALTERNATOR LIGHT COMES ON AND STEERING IS STIFF WHILE DRIVING THROUGH RAIN.*TS *JB

NHTSA ODI #10038329

7,000 miles · Oct 7, 2003
Electrical System

I PURCHASED A 2002 QUAD CAB 4X4 IN FEBRUARY 2002. FROM ABOUT THE THIRD MONTH, AND UNTIL NOW, AT TIMES THE TRUCK WILL SHUT OFF ITSELF, NORMALLY AT A STOP SIGH OR LIGHT. THERE ARE TIMES WHEN THE TRUCK WAS ROLLING TO A STOP THAT IT SHUTS DOWN. THIS SEEMS TO HAPPEN MORE IN COOLER TEMPERATURE. I HAD THE DEALERSHIP CHECK THE TRUCK A…

Read full complaint

I PURCHASED A 2002 QUAD CAB 4X4 IN FEBRUARY 2002. FROM ABOUT THE THIRD MONTH, AND UNTIL NOW, AT TIMES THE TRUCK WILL SHUT OFF ITSELF, NORMALLY AT A STOP SIGH OR LIGHT. THERE ARE TIMES WHEN THE TRUCK WAS ROLLING TO A STOP THAT IT SHUTS DOWN. THIS SEEMS TO HAPPEN MORE IN COOLER TEMPERATURE. I HAD THE DEALERSHIP CHECK THE TRUCK APPROXIMATELY 10 TIMES FOR THIS CONDITION AND THEY SAY NOTHING AND THEY CANT DUPLICATE THE PROBLEM. THEN THEY INSTALLED A VDAQ SYSTEM (THE ONLY ONE IN THIS COUNTRY) TO MONITOR THE COMPUTER AND BE MONITORED BY CHRYSLER 24HRS A DAY 7 DAYS A WEEK. ABOUT 3 WEEKS AGO I GET A CALL FROM THE SERVICE WRITER, ROB, ASKING ME IF ON THE 25 AND 26 OF AUGUST IF I HAD STARTED AND TURNED OFF THE TRUCK 6 TIMES IN 15 MINUTES ON THOSE TWO DAYS. THOSE WERE WORK DAYS SO THE TRUCK WAS PARKED. AFTER THE LAST TIME IT STALLED ON SEPTEMBER. 25 I WAITED TO HEAR FROM CHRYSLER, NO CALL. ON MONDAY THE 29TH I CALLED ROB AT SERVICE AND ASKED HIM IF HE HAD HEARD FROM CHRYSLER. HE SAID THAT THE LAST HE HEARD THEY WANTED ME TO TAKE THE TRUCK IN TO REMOVE THE MONITORING DEVICE, I TOLD HIM THEY COULD HAVE THE WHOLE STINKING TRUCK BACK. I ALSO HAVE A BELL THAT SOUNDS WITH A LIGHT ON THE DASH THAT COMES ON THEN SHUTS OFF. THIS LEMON DODGE WILL BE THE LAST DODGE I WILL EVER OWN. *LA

NHTSA ODI #10041392

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit

SEE ATTACHED REPORT.

Additional source detail variants (2)

Power Train:axle Assembly

SEE ATTACHED REPORT.

Power Train:driveline:differential Unit

SEE ATTACHED REPORT.